Villas in Swansea

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Good parking, clean room, excellent customer service. Staff were all great. "

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Breakfast was excellent."

"We didn't have breakfast at the hotel the drinks selection was ok could of done with draught beers as they only had bottle of beer maybe more selection "

"Very comfortable. Staff very pleasant and helpful "

"Great place to stay Super big comfortable rooms and very pet friendly and has a fridge which was really great "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"My stay was lovely the room needed a bit of tlc but bed was really comfortable and room was cleaned. Staff were very attentive and friendly nothing was too much trouble. This is my second stay in a couple of years and would almost definitely book again. The lift was being refurbished but was notified of this in ample time that I could have cancelled my stay but as this was not a problem for myself to climb the stairs I continued with my booking. "