On our arrival, property was deserted. Sign at desk said “call this number.” Night manager said, “no hot water; go somewhere else; we will refund money.” We called Hotels.com; girl said refund would come; booked us to Rodeway for cost of another room.
After numerous calls to Hotels.com and OYO:
1. No refund.
2. We paid for two rooms and got only one.
3. OYO and Hotels.com both lied to us and both cheated us.
4. I firmly doubt either company will print the truth.
John
2021 年 2 月入住 1 晚
2/10 糟糕
GAYLA
与家人出行
2021年02月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed bugs, no hot water, no room keys machine was broke waited an hour looking for someone to help me
GAYLA
2021 年 2 月入住 1 晚
2/10 糟糕
Meryle
团体旅客
2021年02月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
VERY MUCH UNHAPPY
Didn't get to stay because of no hot water and didn't even get a message about it so I drove there for nothing.
Meryle
2021 年 2 月入住 2 晚
6/10 一般
Matthew
2021年01月28日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Nice friendly staff room was comfortable just no hot water
Matthew
2021 年 1 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2021年01月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing was liked the property is run down poor lighting. I kept a handgun under my pillow I wasn’t given a key to the room. No security at all. It’s run down hotel. Don’t take children there he’ll adults be wary. Poll is drained with stagnant water. Fear for your life there.
真实旅客
2021 年 1 月入住 1 晚
2/10 糟糕
Raul
团体旅客
2021年01月17日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Raul
2021 年 1 月入住 2 晚
10/10 超赞
Melvin
2021年01月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melvin
2021 年 1 月入住 1 晚
10/10 超赞
Holly L
2021年01月7日
满意:清洁度、员工和服务、住宿条件和设施
The stay was good other than that there was no hot water
Holly L
2021 年 1 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2020年12月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was no hot water in the room,the back h tub was filthy,the door wouldn't hardly close,the temp of the room was either too hot or too cold! No answer at front desk when tried to call ,went down to talk to someone and noone was at front desk!