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关于坎贝尔城殖民旅馆的点评

3.5 out of 5
坎贝尔城殖民旅馆
20 Queen Street, Campbelltown, NSW

点评

7.0

还可以

10 分 - 超赞。74 条好评，共有 364 条点评" "
8 分 - 还可以。122 条好评，共有 364 条点评" "
6 分 - 一般。87 条好评，共有 364 条点评" "
4 分 - 很差。56 条好评，共有 364 条点评" "
2 分 - 糟糕。25 条好评，共有 364 条点评" "

7.4/10

清洁度

7.8/10

员工和服务

6.0/10

服务设施

6.4/10

住宿条件和设施

5.8/10

环保

点评

6/10 一般

kay

商务旅客
不满意：清洁度
What i got told from my daughter it was untidy and not clean. NO1 CLEANING
2022 年 5 月入住 3 晚

4/10 很差

Emily

与家人出行
满意：员工和服务
I stayed at this hotel for a night. The bathroom wasn’t cleaned properly, the fridge shelves were tape, rust over almost everything, all night into the early hours the people in the room next to us has music playing and tv on high volume whilst being loud themselves and because they walls are thin we heard absolutely everything. The only good thing was the pressure in the shower that I didn’t use because it was dirty.
2022 年 4 月入住 1 晚

2/10 糟糕

Kat

2022 年 3 月入住 1 晚

6/10 一般

Bob

与配偶出行
不满意：服务设施
No glasses A little smelly TV sound muffled
2022 年 2 月入住 1 晚

10/10 超赞

Catherine

2022 年 1 月入住 1 晚

2/10 糟糕

Craig

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
room was horrible, felt dirty being there. had the feeling of local bogans living in the place with swearing and noise. shower head was sticky taped up, blinds broken, smelly room, yuk fridge, and horrible bathroom. regretful nights stay
2022 年 1 月入住 1 晚

8/10 还可以

Helen

2021 年 3 月入住 4 晚

6/10 一般

真实旅客

满意：住宿条件和设施，员工和服务
2021 年 6 月入住 6 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 6 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意：员工和服务
In need of repairs
2021 年 6 月入住 2 晚

2/10 糟糕

真实旅客

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The place is in urgent need of maintenance, the walls are dirty ,the aircon is filthy, the bathroom door is damaged,the fridge is rusted everywhere ,the remote for TV didnt work , the beds and linen are vintage ,bathroom ceiling needs cleaning ,shower head loose, only one bedside lamp ,no telephone,no information compendium. An absolute run down disgrace.The noise of the aircon kept me awake all night ,was similar to listening to the grone of an airoplane engine. I could go on.
2021 年 6 月入住 1 晚

10/10 超赞

真实旅客

2021 年 6 月入住 1 晚

6/10 一般

Arthur

不满意：住宿条件和设施
Older and a bit shabby
This motel is definitely past it’s prime and looking the worse for wear.
2021 年 5 月入住 2 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
The property was clean and tidy, staff was friendly but did not have the welcoming feel. . I will not go there again. .
2021 年 5 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
It was just OK for one night but needs a lot of attention to gutters which were filled with leaves and branches. (fire hazard as well as possible ceiling flooding through the eaves). Showing it's age with chipped bath but the bed was good.
2021 年 4 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
There was no towel to dry your hands, I had to use the bath mat. There was only one wine glass. Difficult to see when pouring tea or coffee as it was in a cupboard with no light
2021 年 4 月入住 1 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：住宿条件和设施
The door to the room wouldn’t open. Check- in was difficult because the office was closed and we hadn’t been notified that it closed early. The manager argued interminably before giving us a room we could actually get into. Not a good experience
2021 年 4 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
The place is very run down, needs an upgrade and better signage to find it on the main road.
2021 年 4 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2021 年 4 月入住 1 晚

8/10 还可以

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚
Tim Senior 于 2021年03月28日 的回复
Thank you, Look forward to see you again

6/10 一般

真实旅客

与配偶出行
The bed was comfortable, and the check in process was fast and painless. However, it needs a revamp with some desperate changes.
2021 年 3 月入住 1 晚
Tim Senior 于 2021年03月28日 的回复
Thank you Look forward to see you again

2/10 糟糕

Steven

团体旅客
不满意：住宿条件和设施
Rooms are very smelly rust everywhere run down rooms aircon never been clean in its life I will never ever go back there again
2021 年 3 月入住 1 晚
Tim Senior 于 2021年03月21日 的回复
Thank you for your concerns, we will be addressing it directly

2/10 糟糕

Matthew

不满意：清洁度、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚
Tim Senior 于 2021年03月21日 的回复
Thank you for your concerns, we will be addressing it directly

6/10 一般

rob

商务旅客
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
the remote for the TV was useless and the aircon had two speeds really fast or not so fast, made it noisy as it wouldn't go low.
2021 年 2 月入住 1 晚
Tim Senior 于 2021年03月21日 的回复
Thank you for your concerns, we will be addressing it directly

4/10 很差

Grant

不满意：住宿条件和设施
2020 年 12 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意：员工和服务，清洁度
At the start of the stay they was a strong chemical smell in the room. But other then that everything else was all good.
2020 年 10 月入住 7 晚

8/10 还可以

Matt

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice clean hotel. Away from the main road. Basic but if ur just sleeping its all u need.
2020 年 10 月入住 2 晚
Tim Senior 于 2020年10月15日 的回复
Thank you for your comments. Hoping to see you again. KInd regards,

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and spacious. We enjoyed our stay
2020 年 10 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 10 月入住 1 晚

6/10 一般

真实旅客

2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Affordable accommodation but in need of renovation. Looking tired
2020 年 2 月入住 1 晚

8/10 还可以

真实旅客

2020 年 2 月入住 2 晚

2/10 糟糕

真实旅客

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
It was a housing commission emergency housing facility
2020 年 2 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The location is fine however the Motel is in serious need for renovation I have been to this a Motel on many occasions over the years, it isn’t improving.
2020 年 2 月入住 1 晚
Luke 于 2020年02月6日 的回复
Thank you

6/10 一般

真实旅客

与家人出行
满意：员工和服务
Short Stay
OK for a short stay, Staff friendly and helpful. Units a bit tired. Wi-fi not very good in our unit.
2020 年 1 月入住 2 晚
Luke 于 2020年02月6日 的回复
Thank you

2/10 糟糕

真实旅客

商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
There was no towels or any type of linen supplied this is a new low for motels in Australia
2020 年 1 月入住 1 晚
Luke 于 2020年02月6日 的回复
thank you

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
The 1 thing I didn't like is the lack of parking in the complex, I actualy parked on the grass next to the building
2020 年 1 月入住 1 晚
Luke 于 2020年02月6日 的回复
Thank you

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：服务设施，清洁度
Ok but rooms need an update. Tv remote faulty , no reception after hours and their phones are faulty
2019 年 10 月入住 1 晚
Luke 于 2019年10月30日 的回复
Thank You

6/10 一般

真实旅客

与配偶出行
满意：清洁度
不满意：住宿条件和设施
All was ok, except: Parking is too restrictive. When I parked in the standard parking spaces I couldn't open the doors enough to get out of the car. So had to park on the grass. And I wasn't the only one. While the room had been renovated sometime in the last 10 years, it would have been better to get someone who actually knew how to do tiling, plumbing, painting and electrical. The quality of the fittings was rather below an acceptable standard. The bed was good though, and the shower was nice and hot. Would have been good if it didn't drip all night though.
2019 年 10 月入住 2 晚
Luke 于 2019年10月25日 的回复
Thank You

8/10 还可以

Vicki

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable
Older motel that could use a little TLC. Clean and comfortable and value for money. Very friendly kind staff
2019 年 8 月入住 1 晚
Luke 于 2019年09月2日 的回复
Thank you for your comments. Best regards

6/10 一般

真实旅客

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Only one chair one spoon no plates no face washer tiny tv noisy a/c noisy oil heater
2019 年 8 月入住 1 晚
Luke 于 2019年09月2日 的回复
Thank you for your comments. Best regards

6/10 一般

Traveller，Albury

与家人出行
满意：员工和服务
不满意：清洁度
The room smelled bad and the temperature in the shower fluctuated to scalding hot.
2019 年 7 月入住 1 晚
Samir 于 2019年07月29日 的回复
Thank you for your comments. We apologise for your bad experience on our motel. We also assure that it will not happen again. kind regards. Samir

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is positioned so that you can go past the entrance easily. It is a pleasant place to be and looks good.
2019 年 6 月入住 2 晚
Luke 于 2019年07月3日 的回复
Thank you

6/10 一般

真实旅客

不满意：住宿条件和设施，服务设施
2019 年 6 月入住 1 晚
Luke 于 2019年06月29日 的回复
Thank you

6/10 一般

真实旅客

团体旅客
Property was ok but the room I booked specifically for 3 Adults appeared to be a problem but eventually forthcoming . My major complaint relates to the fact that the tariff was prepaid. When I have used wotif in the past a card number was taken but not used . For various reasons this has proven very inconvenient and I will think twice before using Wotif again.
2019 年 6 月入住 1 晚
Luke 于 2019年06月26日 的回复
Thank You

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 2 晚
Luke 于 2019年06月14日 的回复
Thank You

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施
Not in optimum condition
Can’t find hair dryer in the room . Need a makeover , seem old . Kettle was very dirty , dark stains all round it , bathing basin got yellowish spot at corner , air con heater not strong enough and can’t adjust the angle or rotation at all due to broken / missing louvres .
2019 年 6 月入住 1 晚
Luke 于 2019年06月14日 的回复
Thank You

4/10 很差

真实旅客

与配偶出行
不满意：住宿条件和设施，服务设施
Looked ok from the outside , but that’s where it ended
2019 年 6 月入住 1 晚
Luke 于 2019年06月7日 的回复
Thank You

8/10 还可以

真实旅客

商务旅客
满意：员工和服务，清洁度
The location was good but the blind would not close so a light shone upon me all night. The room I got was not the room I booked but it did not matter because I was on my own.
2019 年 4 月入住 3 晚
Luke 于 2019年04月23日 的回复
Thank you we will look in to this.