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关于卡斯尔雷精品酒店 - 登高精选酒店的点评

4 out of 5
卡斯尔雷精品酒店 - 登高精选酒店
169 Castlereagh Street, Sydney, NSW

点评

8.0

很好

10 分 - 超赞。317 条好评，共有 1004 条点评" "
8 分 - 还可以。440 条好评，共有 1004 条点评" "
6 分 - 一般。164 条好评，共有 1004 条点评" "
4 分 - 很差。58 条好评，共有 1004 条点评" "
2 分 - 糟糕。25 条好评，共有 1004 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Mei Yan

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
The air ventilation need to be improved. Thank you!
2024 年 3 月入住 5 晚
Armindo 于 2024年03月31日 的回复
Dear Mei Yan,Thank you for staying at the Castlereagh.We appreciate your feedback. We will investigate and test the aircon. Looking forward to welcoming you back next time you come to Sydney.

8/10 还可以

weijen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點很好，房屋乾淨。
飯店地點很好，雖然房間有點小，但是距離TOWN Hall站步行只要3分鐘，房間很乾淨，下次會再入住。
2020 年 2 月入住 3 晚
Armindo 于 2020年03月24日 的回复
Dear Weijen, thank you for staying with us. We appreciate your feedback! Looking forward to welcome you back in the near future.

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
親切又便利的住宿
櫃檯服務人員非常親切熱情， 房間以商務來說夠住且周遭非常的方便， 不管是要坐車或是走路都很好！
2020 年 2 月入住 1 晚
Armindo 于 2020年02月5日 的回复
Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you back.

6/10 一般

真实旅客

与家人出行
不满意：住宿条件和设施，服务设施
返酒店真係一般，啲房真係好細，根本就住唔到人，擺唔到嘢轉唔到身，要加錢轉房，簡直係搵人笨，太過分。真係冇下次再幫襯咯。
2019 年 7 月入住 5 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is awesome. For me, everything is ok, the bed is comfortable but the sink is too small. It is hard to wash my face without water blasting out. The overall experience is on average.
2019 年 3 月入住 3 晚

10/10 超赞

Kam fun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service, convenient location, staff are very helpful. I’ll book again if I travel to Sydney.
2018 年 10 月入住 2 晚

8/10 还可以

Wu

满意：清洁度、员工和服务、住宿条件和设施
房間超級小乾淨,晚上有點吵，但位置很不錯。CP值不高
房間很小，非常小。 玻璃隔音差，晚上路上吵鬧都聽得很清楚。位置很好，就在雪梨塔旁邊，逛街十分方便。 飯店整體而言比較老舊，但位置好，價格而言我覺得稍貴，下次可能選住隔壁街的Hilton
2018 年 6 月入住 3 晚

10/10 超赞

feng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房东人很好
房东只有这一间公寓出租，两个卧室，在六楼，很干净，价格较贵，多人入住划算，有车位。
2018 年 2 月入住 1 晚

8/10 还可以

Huei-Ho

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location!!
2017 年 12 月入住 3 晚

8/10 还可以

TAT YAN

满意：员工和服务，清洁度
Very good location, just 2 minutes walk to Town Hall Station and bus stations. It is located in the shopping area with lots of restaurants around. Hotel itself is a bit old, hair dryer was broken down but the services of the maintenance staffs were very helpful, tried their best to fix it. Although it took a bit long time for them to search for and turn off the power due to there were no label for the power switches. Overall it is a good place for tourists with it location and price if you do not mind the old interior design. Btw, try not to stay in 11th floor, there is always noise from the rooftop during day time.
2017 年 9 月入住 6 晚

8/10 还可以

Yu Shan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
附近很熱鬧，飯店比較舊
2017 年 8 月入住 3 晚

6/10 一般

真实旅客

满意：清洁度
不满意：客房舒适度
2017 年 8 月入住 2 晚

8/10 还可以

KWOK HO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
GOOD LOCATION
GOOD LOCATION, CLEAN,

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店的位置就在海德公园旁边,距离地铁站也就是几分钟的脚程；非常的便捷！ 几个街区之外是情人港,我和小伙伴走走晃晃就到了。
2017 年 7 月入住 3 晚

8/10 还可以

KWAN PO

满意：员工和服务，清洁度

8/10 还可以

YUNG CHI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點非常好, 居住品質佳, •客房/飯店清潔度: 佳

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度
The price is not attractive as the room size is too small for a couple to stay but its location is closely to most attractive areas in city town.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
First time in Sydney
Not far from the airport, close to everywhere.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Summer stay at Sydney
Only minutes walk from Town Hall Stations, really a good location.

8/10 还可以

LAI MING，HK

满意：员工和服务
入住後心得
酒店的位置不錯，與地鐵站很接近；附近也有很多食店，如：m記等。唯酒店的設施頗有歷史。

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施
Excellent housekeeping and the property was clean and nice. A pleasure to stay here.
2024 年 4 月入住 4 晚
Armindo 于 2024年04月18日 的回复
Hi Mary,Thank you for staying at the Castlereagh.We are pleased to know that you enjoyed your stay.Looking forward to welcoming you back soon.

6/10 一般

Julie

团体旅客
满意：员工和服务，清洁度
Don’t sleep on level 11 top floor as you listen to a motor going all night think it’s the plain aircon unit on top of roof for whole building. Room needs more sound proofing. Other than this a nice little room for the night close to everything in the city.
2024 年 3 月入住 1 晚
Armindo 于 2024年03月18日 的回复
Hi Julie,Thank you for staying at the Castlereagh.I apologize for the noise situation during your stay. I will have maintenance to investigate it.Nice to know that otherwise you enjoyed our property.Looking forward to welcoming you back in the near future. Plese let me know and I i'll ensure you have a nice room.

10/10 超赞

Enrique

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Construction along the sidewalk may cause a safety hazard
2024 年 3 月入住 2 晚
Armindo 于 2024年03月12日 的回复
Hi Enrique,Thank you for staying at the Castlereagh.We are pleased to know that you enjoyed your stay. We are looking forward to welcoming you back soon.

8/10 还可以

Katherine

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, and a nice small hotel. Some roadworks commences a bit early on a weekday. Elevators older but worked. Bathroom sink bit low for most adults. Showers a bit tight for those with larger frames. Newer rooms available, but we didnt get one. Single beds also slanted and skinny but clean! For the price was excellent value on Mardi Gras weekend.
2024 年 2 月入住 4 晚
Armindo 于 2024年03月4日 的回复
Hi Katherine,Thank you for staying at the Castlereagh.I would love to be able to introduce our new rooms, next time you are in Sydney.

10/10 超赞

MIKI

2024 年 2 月入住 2 晚
Armindo 于 2024年03月21日 的回复
Hi Miki,Thank you for staying at the Castlereagh.We are pleased to know that you enjoyed your stay.Looking forward to welcoming you back soon.

6/10 一般

Gustina，Hayward

2024 年 2 月入住 1 晚
Armindo 于 2024年03月12日 的回复
Dear Gustina,Thank you for choosing the Castlereagh for your stay.We hope that you enjoyed your stay.

2/10 糟糕

Andrew

与配偶出行
满意：员工和服务，清洁度
Clean, safe and walkable to many interesting sights.
2024 年 2 月入住 2 晚
Armindo 于 2024年02月18日 的回复
Hi Andrew,Thank you for staying at the Castlereagh and for taking the time to post a review. I would like to discuss if possible, which you enjoyed the least. If you feel like to have a phone call, I would be happy to discuss it.

6/10 一般

prabahar，San Ramon

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
There is lots of construction during the daytime It is so noisy. The property should have given a disclaimer while booking One of the staffs who checked in was very friendly
2024 年 2 月入住 4 晚
Armindo 于 2024年02月18日 的回复
Dear Prabahar,Thank you for your staying at the Castlereagh.I apologize for the inconvenience caused by the construction next door. We do our best to accommodate all guests away from noise. Construction is almost finished.Looking forward to welcoming you in the near future.

8/10 还可以

Barbara

满意：清洁度、员工和服务、住宿条件和设施
This is a lovely, reasonably priced little hotel; everything that you need but nothing that you don't. We parked in the car park under the Hilton Hotel which took a bit of finding due to new one way streets but with GPS it's probably OK. The building works going on next door were vaguely audible but weren't a problem at night or on Saturday. We'll stay there again.
2024 年 2 月入住 1 晚
Armindo 于 2024年02月19日 的回复
Dear Barbara,Thank you for staying at the Castlereagh.Looking forward to welcoming you back soon.

2/10 糟糕

Harshavardhan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad service not a 4 star
As soon as I entered I asked if they could help with the luggage as it’s rated 4 star the serice must be provided but the receptionist was like acting very superior and was telling don’t talk to me like that when asked why you are not providing luggage service ! I was like really ?? The lift is very a school qnd the bathroom for a 3 bed room was tiny ! Overall pathetic !
2024 年 1 月入住 2 晚
Denis 于 2024年02月1日 的回复
It is with great regrets that I learn about your disappointment. We are very attached to the quality of service delivered and do appreciate to be informed when our guests seem not fully satisfied.We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience where possible for our guests in the future.We do hope to have the opportunity to welcome you again here at The CastlereaghSincere regardsDenis

10/10 超赞

Scheryl

Handy to everything staff very helpful will stay again
2024 年 1 月入住 1 晚
Armindo 于 2024年02月19日 的回复
Dear Scheryl,Thank you for staying at the Castlereagh.We're glad that you enjoyed your stay.

4/10 很差

Kellie

与家人出行
满意：清洁度
不满意：员工和服务
The location in the CBD is very good and the cleanliness of the room was great. The man on reception at checkin provided no greeting or interaction. We were not made aware of renovations taking place. A jack hammer woke us up at 0638 the following morning.
2024 年 1 月入住 1 晚
Armindo 于 2024年03月22日 的回复
Hi Kellie,Thank you for staying at the Castlereagh.I apologize for the noise inconvenient. The renovations are way completed and level 9 looks amazing.I would love to introduce the new room types on your next stay with us.

10/10 超赞

Kerenza

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great for short stay. Had a boutique double. Old and dated room but clean, neat and comfortable. The hotel is updating rooms by floor so I imagine the room we stayed in will be refreshed at some point. Perfectly comfortable for a three night stay. Spent most of our time out exploring Sydney so really only needed hotel for afternoon naps and to sleep!!!
2024 年 1 月入住 3 晚
Armindo 于 2024年01月22日 的回复
Dear Kerenza,Thank you for staying at the Castlereagh.Yes, we refurbishing all the rooms in the hotel, level 9 is almost finished. Looking forward to welcoming you back soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dated room, but very clean. Excellent service from the staff.
2024 年 1 月入住 1 晚
Armindo 于 2024年01月15日 的回复
Thank you for staying at the Castlereagh.We are pleased that you enjoyed your stay.Looking forward to welcoming you back soon.

8/10 还可以

Kathryn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great venue. Was construction on the street out front AND the floor above us. Within the hotel
2024 年 1 月入住 2 晚
Armindo 于 2024年01月15日 的回复
Dear Kathryn,Thank you for staying at the Castlereagh.We are pleased that you enjoyed your stay. Apologies for the construction noise.Looking forward to welcoming you back soon.

6/10 一般

Brendan

2024 年 1 月入住 1 晚
Armindo 于 2024年01月15日 的回复
Dear Brendan,Thank you for staying at the Castlereagh.Looking forward to welcoming you back soon.

6/10 一般

C J

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth doing some research beforehand.
The hotel is perfectly situated. The foyer is wonderful and the staff very helpful. Unfortunately, there was construction going on in the building next door. Most mornings, we were awoken by loud banging from somewhere (I couldn't tell if if was above us or to the side). I called reception and they said, "Sorry, it's the neighbours." I realise this is not the hotel's fault, but it did affect our stay. Perhaps management might lodge a complaint with the neighbours. I don't mind a bit of noise (there are always sirens in the streets), but construction noise a 8am is a bit too much.
2024 年 1 月入住 7 晚
Armindo 于 2024年01月22日 的回复
Dear C J,Thank you for staying at the Castlereagh.I apologize for the noise next door. The building is almost completed. Very soon we will be able to enjoy a quite time again. We held meetings with them and complains are passed. Looking forward to welcoming you back in the future.

8/10 还可以

gary

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Decent choice for price over new years
It was an ok hotel. Not crazy about the sliding door that didn’t completely close the bathroom. Or that the temp couldn’t go below 21c. Beds and linens were nice. Location was great. And we got a great price for new years considering what other hotels cost. I wouldn’t start there again though.
2023 年 12 月入住 4 晚
Armindo 于 2024年01月22日 的回复
Hi Gary,Thank you for staying at the Castlereagh. We are pleased that you enjoyed your stay.We are refurbishing all the rooms in the Hotel. One level is almost finished. Looking forward to welcome you back soon.

10/10 超赞

Josephine

与家人出行
满意：员工和服务，清洁度
We love the location. The staff were great and the room was clean.
2023 年 12 月入住 2 晚
Armindo 于 2024年01月22日 的回复
Hi Josephine,Thank you for staying at the Castlereagh. We are pleased to know you enjoyed your stay.We are refurbishing all the rooms in the Hotel. One level is almost finished. Looking forward to welcome you back soon.

6/10 一般

Elanor

2023 年 12 月入住 2 晚
Armindo 于 2024年01月22日 的回复
Dear Elanor,Thank you for staying at the Castlereagh.We are refurbishing all the rooms in the Hotel. One level is almost finished. Looking forward to welcome you back soon.

10/10 超赞

Margaret

2023 年 12 月入住 1 晚
Armindo 于 2023年12月27日 的回复
Dear Margaret,Thank you for staying at the Castlereagh.We are pleased that you enjoy your stay.Looking forward to welcoming you back soon.

10/10 超赞

Joanne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Armindo 于 2023年12月27日 的回复
Hi Joanne,Thank you for choosing the Castlereagh for your stay.We are pleased that you enjoy your stay.Have a Happy New Year

8/10 还可以

danny

满意：清洁度
Close to everything
2023 年 12 月入住 1 晚
Armindo 于 2023年12月21日 的回复
Hi Dany,Thank you for staying at the Castlereagh.Looking forward to welcoming you back soon.

8/10 还可以

Diane

2023 年 12 月入住 4 晚
Armindo 于 2024年01月22日 的回复
Hi Diane,Thank you for staying at the Castlereagh. Hope you enjoyed your stay.We are refurbishing all the rooms in the Hotel. One level is almost finished. Looking forward to welcome you back soon.

4/10 很差

Cathie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very noisy- when air con is turned on ‘extra’ noisy
2023 年 12 月入住 3 晚

8/10 还可以

John

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Overall it was a great night with excellent service for the barman but having to walk so far with bad and clothes to and from parking was terrible
2023 年 12 月入住 1 晚
Armindo 于 2023年12月16日 的回复
Hi John,Thank you for staying at the Castlereagh.We are glad to know that you enjoy your stay.Sorry for the walk to the car park.Have a good weekend

10/10 超赞

Anne

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Armindo 于 2023年12月16日 的回复
Hi Anne,Thank you for staying at the Castlereagh.We are pleased to know that you enjoyed your stay.Looking forward to welcoming you back soon.

10/10 超赞

Naomi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great shower. Lovely room great price
2023 年 12 月入住 1 晚
Armindo 于 2023年12月16日 的回复
Hi Naomi,Thank you for staying at the Castlereagh. We are glad that you enjoyed your stay.Looking forward to welcoming you back soon.Have a good weekend.

10/10 超赞

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet, beautiful building.
2023 年 12 月入住 2 晚
Armindo 于 2023年12月16日 的回复
Hi Luis,Thank you for staying at the Castlereagh. It is nice to know that you enjoyed your stay and our beautiful building. Looking forward to welcoming you back soon.