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关于港口岩石区酒店的点评

5 out of 5
港口岩石区酒店
34-52 Harrington Street, The Rocks, NSW

点评

8.8

超赞

10 分 - 超赞。568 条好评,共有 1000 条点评" "
8 分 - 还可以。273 条好评,共有 1000 条点评" "
6 分 - 一般。108 条好评,共有 1000 条点评" "
4 分 - 很差。38 条好评,共有 1000 条点评" "
2 分 - 糟糕。13 条好评,共有 1000 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
靠近公眾碼頭去邊都算方便只需要行五至10分鐘就可以抵達鐵路站,房間也舒適,唯一不足就係沒有升降機只可以行樓梯上落,不過會有工作人員幫我們搬行李上落也算非常貼心
2018 年 12 月入住 3 晚
MP 于 2019年01月7日 的回复
Thank you for the great feedback, we hope to see you again soon. Kind Regards, Management

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the room is great, but no lift...
2018 年 4 月入住 3 晚
Hugh Mitchell - Assistant Manager 于 2018年05月30日 的回复
Thank you for taking the time to review the Harbour Rocks Hotel. I'm glad you enjoyed your stay and liked the room. Unfortunately, due to the small size of the hotel and its heritage listing, we are unable to offer a passenger lift. However, we do have staff available twenty-four hours to assist with bags, and can also offer ground floor rooms for any guests with mobility issues. I hope you didn't encounter any issues with this during your own stay. Kind regards,

6/10 一般

Judy,HongKong

满意:员工和服务
不满意:住宿条件和设施
訂房時無說明酒店没有客人用的电梯,上落幾十级楼梯对70多歲的長者是痛苦的事。
我们專程来雪梨聽歌剧,特别選擇住宿在歌剧院附近,以便白天外出观光游览,购物回酒店休息,晚饭后更衣前往欣赏歌剧,可以多次往返酒店。現因为难於上落楼楼梯,毎天只外出吃一顿饭,早餐只吃乾粮晚上就在歌剧院吃三文治,咖啡解决。
2018 年 2 月入住 4 晚
MP 于 2018年03月15日 的回复
Hi Judy, Thanks for you feedback, unfortunately due to the heritage nature of the building we are unable to install a lift, however we do have lower or ground floor rooms available. We do hope to see you again the next time you are visiting Sydney. Kind Regards, Matt Plummer Rooms Division Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
於岩石區內.非常方便.到The Rock Market 2分鐘. 酒店對面有wilson park. 酒店有特色.門口有單車租9:00~5:00. 3分鐘到郵輪碼頭可影悉尼大橋全景. 住2天可去晒悉尼大多數景點.
General Manager 于 2016年08月25日 的回复
Dear Anonymous, Wow! Thank you so much for your review & 5 star ranking. We truly appreciate you sharing your recent stay and we hope to welcome you back in the near future. Regards Lauren Job General Manager

6/10 一般

真实旅客

location is good
comfortable
Dylan 于 2015年11月1日 的回复
Thank you for taking the time to review your recent stay. We appreciate the time you have taken to share your experience. We hope to have the opportunity to welcome you back in the future! Sincerely, Dylan Cole General Manager Harbour Rocks Hotel

10/10 超赞

momolmn

满意:清洁度、员工和服务、客房舒适度
地点靠近环形码头
地点靠近环形码头和乔治大街,但很清静。酒店是一座老房改造而成,有历史沉淀,设计感觉很强,推荐! 地点靠近环形码头和乔治大街,但很清静。酒店是一座老房改造而成,有历史沉淀,设计感觉很强,推荐!

10/10 超赞

Jill,Glen Osmond

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love a good heritage property, even one without a lift. This might be a dealbreaker for acutely afflicted people, but there is a dumbwaiter for moving luggage to upper floors if one is borderline challenged. If I had a choice, I might avoid this location on a Saturday night unless you have SUPER earplugs. Right off a really festive area with pub leavers til 3:30am. Everything else was absolutely lovely.
2024 年 5 月入住 3 晚

8/10 还可以

Jill,Glen Osmond

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room for being so small, except a really musty smell (old heritage bldg mustiness, not from former inhabitant). This is a sweet character property, lots of style... warning... no lift! But also, luggage can travel via dumbwaiter to another floor. The wee little bar is great, happy hour 5-7, and the creperie also has fab coffee and breakfast. We liked it here well enough that we extended stay for three more days with a larger room and bed!
2024 年 5 月入住 2 晚
Diego Lehmkuhl 于 2024年05月11日 的回复
Dear Jill,Thank you very much for taking the time to write a review after your recent stay at Harbour Rocks Hotel.It is our pleasure to make you feel at home and your kind words are our greatest reward.We are looking forward to welcoming you again during your next visit to Sydney!Yours sincerely,Diego Lehmkuhl Front Office Manager

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Neat old hotel in a great location next to the transportation hub for all of Sydney.
2024 年 4 月入住 5 晚
Diego Lehmkuhl 于 2024年05月2日 的回复
Dear John, we thank you for taking the time to share your feedback of your recent stay at Harbour Rocks Hotel. We are delighted to hear that your overall experience left you this beautiful souvenir of your Sydney trip.We hope to have the pleasure of welcoming you back again to Harbour Rocks Hotel for many other visits.Warm regards,Diego Lehmkuhl Front Office Manager

10/10 超赞

Felicia

与家人出行
Great place. Outstanding location. And our room was huge with a giant private deck and epic views of the harbour and opera house.
2024 年 4 月入住 4 晚
Diego Lehmkuhl 于 2024年04月22日 的回复
Dear Felicia,Thank you very much for taking the time to write a review following your recent visit to Harbour Rocks Hotel.We are delighted to read that you enjoyed our privileged location in the heart of Sydney as the overall ambience and spectacular views from our penthouse.We would be more than happy to be able to welcome you back in the not too distant future !Yours sincerelyDiego LehmkuhlFront Office Manager

10/10 超赞

Lisa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little hidden gem! Perfect location. We loved everything about this hotel. The staff were so kind and hospitable. I will definitely be coming back here again for another staycation. Thank you
2024 年 4 月入住 2 晚
Diego Lehmkuhl 于 2024年04月22日 的回复
Dear Lisa,Thank you very much for taking the time to write a review after your recent stay at Harbour Rocks Hotel.It is our pleasure to make you feel at home and your kind words are our greatest reward.We are looking forward to welcoming you again during your next visit to Sydney!Yours sincerely,Diego LehmkuhlFront Office Manager

10/10 超赞

david

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very old hotel but well kept. Staff were excellent. The hotel does not have an elevator but staff took and retrieved luggage using a small service elevator
2024 年 4 月入住 1 晚
Diego Lehmkuhl 于 2024年04月15日 的回复
Dear David,We would like to thank you for staying with us at Harbour Rocks Hotel and for sharing such positive feedback.We take great care in providing top-notch service and there's nothing more important to us than the happiness of our guests. Your kind feedback really boosts the morale of the team and motivates them to continue exceeding guest expectations in the future.Thank you again for visiting us and we all look forward to your next stay with us at The Rocks.Best regards,Diego Lehmkuhl Front Office Manager

10/10 超赞

Emely

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were top notch. Love the location. Would come back to this property anytime!
2024 年 3 月入住 3 晚
Diego Lehmkuhl 于 2024年04月8日 的回复
Dear EmilyWe would like to thank you for your wonderful feedback following your recent stay at Harbour Rocks Hotel.We are delighted to hear that you loved our location at the heart of The Rocks. Our team works hard to ensure that every guest feels welcomed and well taken care of during their visit.Thank you again for choosing Harbour Rocks Hotel and we look forward to welcoming you back for another unforgettable experience.Best regards,Diego Lehmkuhl Front Office Manager

10/10 超赞

Josee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cosy Hotel! Conveniently located! Check in a little difficult if u have a car; no reserve space!
2024 年 3 月入住 3 晚
Diego Lehmkuhl 于 2024年04月15日 的回复
Dear Josee,We would like to thank you for staying with us at Harbour Rocks Hotel and for sharing such a wonderful review of your experience.It was our pleasure to have you as our guest and we look forward to welcoming you back very soon.Best regards,Diego Lehmkuhl Front Office Manager

8/10 还可以

Helen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great location...right around the corner from Sydney Harbour...very nice hotel...comfortable and cozy....staff were nice too
2024 年 3 月入住 4 晚
Diego Lehmkuhl 于 2024年04月15日 的回复
Dear Helen,First of all, we would like to thank you very much for your recent stay at Harbour Rocks Hotel.We are thrilled everything exceeded your expectations and you had a memorable and authentic The Rocks experience with us. Your praises about our comfortable and quiet accommodations and attentive staff are a joy to read.Thank you again for your kind review and we all look forward to welcoming you back soon.Best regards,Diego LehmkuhlFront Office Manager

6/10 一般

Brian

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was everything. Dylan was also super nice and friendly. The rest of the staff were so-so. The carpet in room 102 was filthy. I would not go back.
2024 年 3 月入住 3 晚

10/10 超赞

Courtney

2024 年 2 月入住 4 晚

10/10 超赞

vernon

2024 年 2 月入住 2 晚

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome Stay in Sydney
The hotel is located in a renovated heritage building and is in an area with plenty of nice eateries and pubs. Our room was awesome, the bathroom was great and the bed was very comfortable. The staff was exceptional, very helpful and professional.
2024 年 2 月入住 2 晚

6/10 一般

真实旅客

满意:员工和服务
Don't take a room on the back as they play loud music on the weekend and it makes the room unusable untill 9 pm.
2024 年 2 月入住 3 晚

10/10 超赞

Lawrence

与家人出行
2024 年 2 月入住 4 晚

10/10 超赞

Adrienne

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb location in The Rocks. Close to multiple restaurants and shopping as well as Circular Quay. The staff of the hotel went above and beyond to accommodate us. Would definitely stay again.
2024 年 2 月入住 2 晚

6/10 一般

david

与配偶出行
满意:员工和服务
Rooms need a little TLC. The staff were polite and professional. Not the best value for money
2024 年 2 月入住 1 晚

8/10 还可以

James

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's an older, unique boutique hotel with a lot of history, capturing the feel and mood of the historic Harbor Rocks neighborhood..
2024 年 2 月入住 2 晚

10/10 超赞

scott,ramsey

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great location, service and easy access to the cruise ship. Thank you for your hospitality
2024 年 2 月入住 1 晚

8/10 还可以

Barbara

满意:清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

Robert

2024 年 1 月入住 1 晚

10/10 超赞

Greg

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was smaller than some of the hotels in the area. It was quiet and the staff was excellent. The room was adequate for our needs. It was a little more expensive. The ambiance of the hotel was nice. I will stay there again the next time I am in Sydney.
2024 年 1 月入住 2 晚

10/10 超赞

Erin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best bed in Aus
We only stayed one night here, but the location was fabulous, the room was charming, and it was the most comfortable bed we slept on during the whole 14 nights we were in Australia. Next time we go back to Sydney we are definitely staying here.
2024 年 1 月入住 1 晚

10/10 超赞

Brian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceeded expectations by far. Great place and location
2024 年 1 月入住 2 晚

6/10 一般

Susan

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Maintenance is lacking
2024 年 1 月入住 1 晚

8/10 还可以

Mark

与配偶出行
满意:服务设施
Nice old character hotel. Clean and tidy, a carpet vac wouldn’t go amiss Staff engaged politely on arrival Bar very quiet on an evening Extraction unit in the bathroom was poor to useless
2024 年 1 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Expensive price for very poor stay
Full of mosquitoes, terrible old bed and stuffy, small rooms, for a very high price. The service however, was excellent, friendly and professional staff.
2024 年 1 月入住 1 晚

2/10 糟糕

morten

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
When Hotel and Hotels dont care
Our rooms was down graded and we where not advised until arrival. was offered a small discount through Hotels.com Sucks. will not use Hotels.com ever again. Thanks all for ruining our Australian vacation
2023 年 12 月入住 4 晚

10/10 超赞

Jayne

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Good headquarters for the fireworks. Close to transit. Opera House and sea wall.
2023 年 12 月入住 3 晚

4/10 很差

Sanghun

不满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

Sanghun

不满意:客房舒适度,住宿条件和设施
좁고 불편하며, 조식도 형편없다. 건물이 문화유산으로 등재 되어 가성비가 대단히 낮다.
2023 年 12 月入住 1 晚

10/10 超赞

Renee

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Laura

与家人出行
满意:清洁度、员工和服务、服务设施
Lovely heritage rooms & feel.A little disappointed the Movies weren’t accessible on our TV & Tahim Terrace was wet but can’t control the weather. Loved Crepe Suzette & location brilliant, so close to all The Rocks & Quay.
2023 年 12 月入住 1 晚

10/10 超赞

David

商务旅客
满意:清洁度、员工和服务、服务设施
Totally charming property and refreshingly unique, not just a hotel room.
2023 年 12 月入住 2 晚

10/10 超赞

Cassandra

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location at The Rocks, eats walk to restaurants, pubs, Circular Quay and light rail
2023 年 12 月入住 2 晚

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

6/10 一般

Martin

与家人出行
满意:清洁度
Transactional communication made it feel impersonal won’t stay here again
2023 年 11 月入住 1 晚

10/10 超赞

jim

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Great location, friendly and helpful staff,room was nice.
2023 年 11 月入住 3 晚

6/10 一般

JOERG

满意:员工和服务,清洁度
Zimmer 1.OG etwas laut von der Straße /Crêperie alle Fenster versiegelt keine Frischluft nur AC Frühstück sehr lecker wenn es endlich serviert wird, Organisation total überfordert und kompliziert, Super zentral gelegen Überzahlt
2023 年 11 月入住 5 晚
Violeta Seng 于 2023年11月16日 的回复
Lieber Jörg, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Ihr Feedback ist uns sehr wichtig! Aufgrund der Beschaffenheit des denkmalgeschützten Gebäudes verfügen leider nicht alle Zimmer außer der Harbour View Suite über offene Fenster.Bitte entschuldigen Sie sich aufrichtig für das Frühstück. Wir untersuchen dieses Problem derzeit, um zu verhindern, dass es in Zukunft auftritt. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.

10/10 超赞

Jennifer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and comfortable, the staff was kind and helpful, and the breakfast was delicious. If we are ever back in Sydney we will be coming here for sure.
2023 年 11 月入住 1 晚
Violeta Seng 于 2023年11月16日 的回复
Dear Jennifer, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

8/10 还可以

Chris

与配偶出行
满意:员工和服务,清洁度
It’s in a great location, lots of restaurants within 2 min walk, only 5 minute walk to the wharf for spectacular views of the harbour bridge and opera house whilst dining at award winning restaurants. Rooms were a bit dated and not soundproof. Beds were comfortable. Staff however were outstanding, very accommodating.
2023 年 10 月入住 2 晚
Violeta Seng 于 2023年11月16日 的回复
Dear Chris, thank you for taking the time to share your feedback. Your feedback is very important to us! We are glad you enjoyed our convenient location and will pass your compliments onto our staff. We have recently changed hotel ownership and I will pass on your comments to our management team to help move this project forward. We hope to welcome you back to our hotel very soon!

8/10 还可以

richard

满意:清洁度、员工和服务、住宿条件和设施
Great staff, and the breakfast included was exceptional.
2023 年 10 月入住 4 晚
Violeta Seng 于 2023年11月16日 的回复
Dear Richard, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

10/10 超赞

Somer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location near restaurants, sites, transportation. Hotel staff very accommodating c
2023 年 10 月入住 3 晚
Violeta Seng 于 2023年11月16日 的回复
Dear Somer, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

10/10 超赞

Matthew

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anniversary Stay
Had a lovely Anniversary Stay, staff were amazing and a brilliant location. Couldn't recommend it highly enough.
2023 年 10 月入住 1 晚
Violeta Seng 于 2023年10月13日 的回复
Dear Matthew, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!