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关于普利查德睡帽酒店的点评

3.5 out of 5
普利查德睡帽酒店
360 Elizabeth Drive, Mt Pritchard, NSW

点评

8.8

超赞

10 分 - 超赞。11 条好评，共有 25 条点评" "
8 分 - 还可以。11 条好评，共有 25 条点评" "
6 分 - 一般。3 条好评，共有 25 条点评" "
4 分 - 很差。0 条好评，共有 25 条点评" "
2 分 - 糟糕。0 条好评，共有 25 条点评" "

9.6/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Maree，Paralowie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We didn't hear any noise from hotel all weekend. Beautiful rooms.
2024 年 3 月入住 3 晚
Pritchards Hotel 于 2024年03月19日 的回复
Hi Maree, thank you for your 5 star rating of your recent stay with us. We look forward to seeing you again next time.

10/10 超赞

Kristina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
call before booking family lodging
Singles and couples great, call before booking family lodging. Call the hotel! They were amazing but the room type we wanted and paid for wasnt a available on-site as its in renovation. It was sorted by giving us a second room but it split us up and that wasnt the plan. The service was impeccable and the front desk was super understanding but a refund and rebooking was out of the question as it was a same day rental and processing would have taken time. However they really were great about everything. Road noise was minimal but present, showers were nice. Would have loved a microwave in room but the restaurant downstairs was reasonably priced. Also dont let the outside fool you its interior is nicer than the exterior. And pull the door/push the door when leaving it will sometimes not latch the 1st try.
2023 年 12 月入住 2 晚

8/10 还可以

Amir

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I like it because was clean I did not like it because the room have not airflow and you can not open any windows!
2023 年 11 月入住 2 晚
Pritchards Hotel 于 2023年12月6日 的回复
Hi Amir, Thank you for your feedback and review. We are glad you had a great time. We will definately pass this suggestion on to the accommodations team at their next monthly review.

10/10 超赞

Mona

2023 年 9 月入住 2 晚
Pritchards Hotel 于 2023年10月2日 的回复
Hi Mona, Thank you for your review. We hope you had a great stay with us. Loooking forward in seeing you again.

8/10 还可以

Bear

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was great, clean and tidy. There were fast food outlets next door if you don’t want to eat in the onsite bistro. My only complaint was the $200 deposit that was required when I checked. This wasn’t mentioned anywhere before checking. Even tho I did an online checkin. This deposit still has not been refunded two days later.
2023 年 9 月入住 1 晚
Pritchards Hotel 于 2023年09月11日 的回复
Hi Bear, Our apologies you did not have a satisfactory stay with us. Unfortuantely this is the hotel terms and conditions. I have asked expedia to update these details and pass onto guets for reservations that are booked online. Thank you for understanding.

6/10 一般

Wendy

不满意：住宿条件和设施
2023 年 8 月入住 1 晚
Prtichards Hotel 于 2023年08月15日 的回复
Hi Wendy, Thank you for your rating. We are sad you did not have a great time. We hope you have a great day.

10/10 超赞

Gerrie

2023 年 5 月入住 1 晚
Pritchards Hotel 于 2023年07月1日 的回复
Hi Gerrie, Thank you for your rating. We hope you had a great stay.

10/10 超赞

Natalie

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Clean and modern, parking nearby. Good dining and other facilities nearby. Own bathroom area, which was new, and the decor and art was all lovely, bed was comfortable. The noise does travel quite a bit when entering and exiting rooms, so you do hear people coming and going a bit. Our air conditioner was pretty loud, but it nullified the majority of street noise, so it wasn’t a major concern for us. Would have liked to keep pendant
2023 年 5 月入住 1 晚
Pritchards Hotel 于 2023年05月21日 的回复
Hi Natalie, Thank you for your review and feedback. We are glad to hear you enjoyed your stay with us. We will definately have maintenace look over the front entrance door. Again thank you and have a great day.

10/10 超赞

Grace

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great comfort, excellent bed and clean. Accessible to shops, 7days supermarket, 7/11. Great middle eastern food. Transport is close. Good if you are ok with just over 20 steps in 3 stairs to access the rooms. The cleaning service workers were so nice too.
2023 年 4 月入住 3 晚
Pritchards Hotel 于 2023年04月20日 的回复
Hi Grace, Thank you for your feedback and review. We hope you enjoyed your stay with us and look forward in your return.

10/10 超赞

Janet

满意：清洁度、员工和服务、住宿条件和设施
Convenient location for the wedding reception we attended at Lantana Venues. The room was clean, check-in was smooth and staff were friendly and helpful.
2023 年 4 月入住 1 晚
Pritchards Hotel 于 2023年04月18日 的回复
Hi Janet, Thank you for your review and feedback. We look forward in seeingyou again.

10/10 超赞

Donna

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean, the colours were really relaxing and the bathroom clean and shower was amazing.
2023 年 3 月入住 1 晚
Pritchards Hotel 于 2023年04月3日 的回复
Hi Donna, Thank you for your review. We hope you enjoyed your stay with us and look forward in your return.

8/10 还可以

Russel

满意：清洁度、员工和服务、服务设施
2023 年 3 月入住 2 晚
Pritchards Hotel 于 2023年03月27日 的回复
Hi Russel, Thank you for your rating. We hope you enjoyed your stay and look forward in seeing you again!

10/10 超赞

peter

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The people
2023 年 2 月入住 1 晚
Pritchards Hotel 于 2023年02月27日 的回复
Hi Peter, Thank you fro your review. We hope you have a nice day!

8/10 还可以

Julio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good to have a few drinks before going to bed. It's a shame they don't have the outdoors area open at night and the BWS closes too early.
2023 年 2 月入住 1 晚
Pritchards Hotel 于 2023年02月21日 的回复
Hi Julio, Thank you for your feedback and review. Glad to ear you had a great time. We look forward in welcoming you again.

8/10 还可以

Luella

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a really good sleep No noise and the property was exceptionally clean
2023 年 2 月入住 1 晚
Pritchards Hotel 于 2023年02月17日 的回复
Hi Luella, Thank you for your feedbakc and review.We hope you have a nice day!

6/10 一般

Jarrad

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The rooms were clean and the staff friendly. However the rooms have no access to fresh air. The windows are sealed. The bed I had was lumpy and uncomfortable. The noise around the complex is an issue. At 4am the commercial bins are emptied which is not a quiet process. It is a pub so occasional drunks and children screaming is to be expected.
2022 年 11 月入住 5 晚
Pritchards Hotel 于 2022年11月29日 的回复
Hi Jarrad, Thank you for your feedback and review. We will look into all these areas and address it with the right management team. Again thank you for your time.

6/10 一般

Marita

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
The room was suitable and very clean,but access, especially for aged/disabled,was not good. Also,the free drink on arrival is wrongly advertised,as it only applies if you book directly with the property.
2022 年 11 月入住 1 晚
Pritchards Hotel 于 2022年11月27日 的回复
Hi Marita, thank you for your feedback of your recent stay with us. We do apologise for any misunderstanding regarding any complimentary drink on arrival and hope to see you again next time.

8/10 还可以

Lidiya

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Nice and clean Looks like the picture
2022 年 11 月入住 2 晚
Pritchards Hotel 于 2022年11月24日 的回复
Hi Lidiya, Thank you for your feedback and review. We look forward in your return.

8/10 还可以

Kerry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were incredibly helpful and friendly. The accommodation was quiet which was good for a person who doesn’t sleep well.
2022 年 11 月入住 1 晚
Pritchards Hotel 于 2022年11月16日 的回复
Hi Kerry, Thank you for your feedback and review. Here at Pritchards we value customer satisfaction and we cannot wait to welcome you again.

10/10 超赞

Lena

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly when we checked in complimentary drinks when checking in. Overall very clean and would recommend it.
Pritchards Hotel 于 2022年11月7日 的回复
Hi Lena, Thank you for your feedback and review. We strive to make the best experience for all our customers. We hope you enjoyed your visit and look forward in welcoming you back!

10/10 超赞

Tracey

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Freed dink on arrival was a lovely touch
2022 年 10 月入住 1 晚
Pritchards Hotel 于 2022年10月24日 的回复
Hi Tracey, thank you for your review and feedback. We hope to see you again soon.

8/10 还可以

Damir

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
Good for a short stay. The pub is very traditional and the bistro was a pleasant surprise. The food was very good. Drinks were cheaper than average. Quiet at night.
2022 年 9 月入住 1 晚
Pritchards Hotel 于 2022年09月25日 的回复
Hi Damir, thank you for your review and feedback of your recent stay with us. We are glad to hear you had a good short stay and enjoyed the facilities we had to offer. We look forward to welcoming you back again next time.

8/10 还可以

Jodie

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very happy with the service And Thankyou
2022 年 9 月入住 2 晚
Pritchards Hotel 于 2022年09月6日 的回复
Hi Jodie, Thank you for your feedback and review. We hope to see you again soon. Have a nice day.