Terrible check in experience. Been told the system is down, wait outside with luggage for a hour and have to leave eventually because they “are working on it and don’t know how long it’s going to take”.
TIANZE
2023 年 11 月入住 1 晚
2/10 糟糕
Antonio
2024年04月30日
I booked 3 rooms for my family for a 1night stay and was double charged by the hotel and Expedia. You would think this would be a simple fix but I am still trying to get this resolved.
Antonio
2024 年 4 月入住 1 晚
4/10 很差
Jung Won
与家人出行
2024年04月27日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
I can found hair in the bed.
Jung Won
2024 年 4 月入住 1 晚
10/10 超赞
EDWARD
与家人出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and i really enjoyed our stay. The room was clean and bright. The breakfast was great and the hotel itself was in an area with stores and restaurants. We will be using the Tru brand again in our travels.
EDWARD
2024 年 4 月入住 2 晚
8/10 还可以
Marion Nathan
与配偶出行
2024年04月24日
I really didn’t like my view of the side of Costco
Marion Nathan
2024 年 4 月入住 1 晚
8/10 还可以
Steven
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客, 商务旅客
2024年04月23日
满意:清洁度、员工和服务、服务设施
Good stay
Steven
2024 年 3 月入住 2 晚
10/10 超赞
Stacie,Astoria
2024年04月16日
满意:清洁度、员工和服务、住宿条件和设施
Stacie
2024 年 4 月入住 3 晚
10/10 超赞
Paul
与家人出行
2024年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great at all times even down to the housekeeper that was assigned to taking out the garbage. Room was quite clean, however, it had a manly cologne smell to it.
Paul
2024 年 4 月入住 1 晚
10/10 超赞
Michaelangelo,Melrose Park
与家人及幼儿出行
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. The staff was friendly. My kids especially enjoyed the games and toys that were around.