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"I like staying at Quintessa"

"Courteous and friendly staff. Great breakfast!"

"Great staff. I stayed my original 3 days, checked out, then due to unexpected circumstances i had to stay for 4 more days and they accommodated that immediately. Staff were always, friendly and professional. Great area, close to everything and really quite area. Accessible patking"

"The room was very clean. It was impressive, but the air inside the room was too cold"

"Smile hotel is my favorite place to stay when I am in Sasebo. "

"Staff was very good. Room very small but clean and functional. Three stars for room being older and our room a bit tired and outdated. We had to keep window open for cooling at night as they switch to only heating in November per sign in room."

"The kind staff, the breathtaking location & view, the onsen, the food, the architectural design. It was an amazing stay. The best in my two weeks in Japan. "

"This place was great. So cute, very clean, very comfortable, and had everything we needed. The bathroom was great and amenities were very helpful and thoughtful. I plan to stay here again in the future."

"The checkin process was super simple. They have a tablet in the unit that you use to communicate to their agents. The agents spoke English which made everything that much easier. They answer the tablet everytime and quickly. Wish they had a bathroom upstairs."