South Hadley Talcott Greenhouse Hotels

"Fairly Basic - Close to Smith and walking distance to downtown. Staff were pleasant. I would have liked to be able to make hot water in the room, but they do have a nice area inside the main lobby to find snacks and warm up water."

"Clean Room,Staff "

"Great!"

"Sketchy pulling in, old abandon place in front."

"The property was clean except for my shower door did not close so water leaked onto the floor. I brought this up to the staff. I was there for three weeks. Nothing was done. Most of the staff was very friendly. There was a few that did not even say hi after I did. The worst thing was the noise at night. I’m not sure if people live full-time at this hotel but I heard doors slamming, and people talking in the hallways between 1 and 4 AM which made it hard sometimes to sleep Otherwise, the continental breakfast was good the lady and a gentleman who work it were very nice and friendly. I travel for business. I did feel safe there, which was good."

"Checkin was a nightmare. Took an hour."

"Found cockroaches in the tub. Still waiting on my refund which has been a week now. "

"No issues to report. All was found to be in good condition and service was what was expected. "

"Very clean, spacious rooms right at the Casino. Only complaint we had, which has nothing to do with the hotel and staff, is that a lot of the restaurants in the Casino are not open during the week. Other than that, we really enjoy the hotel. "