Tamborine Mountain Tamborine National Park MacDonald Section Hotels

"Rude staff wouldnt let me check in after 8 oclock had to sleep in the lobby as there was no after hours contact details and then at 7am the next daywhen reception opened told me i had to wait till 2 pm that day to check in even though my booking was for the night before. Couldnt understnd basic english."

"Great hotel with great breakfast buffet, so much choice. Location was perfect 10 mins walk to beach and tram stop opposite hotel. 2 small pools either side of hotel so always having sunshine! Only issue was our toilet didnt flush properly, mentioned it to reception who sent a plumber out straight away but after he had gone still didn't flush properly! But all in all would definitely stay again and would recommend."

"Good position friendly staff. "

"Great location and view, clean, comfy bed and pillows, loved our short stay here. "

"Very dated"

"Awesome rooms, great location and top amenities . The staff are what makes QT memorable. Helpful, kind, fun and caring. Thanks for a great stay. "

"Friendly staff and good breakfast, but the hotel is pretty worn down. We were intially given a room which was very dirty with dirty windows, crumbs on the floor, rusty extra bed, dusty fridge door and very dirty coffee table. After complaining to the reception, the gentleman rebooked us to another room which was much better than the first but still had mouldy grouts in the bathroom, dirty coffee table and sticky carpet in addition to scratched bedside table and the main table. We gave up changing rooms as it was only one night. Hotel does not meet expectation of a four star hotel and from what we saw hardly meets a three star hotel standards. Unfortunately very disappointing."

"Excellent hotel, I especially want to give a"

"On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed. "