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Hotel Mandarin

3.0 star property

Choose dates to view prices

Located close to Laguna del Carpintero and Tampico Convention and Exhibition Center, Hotel Mandarin provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is HK$359
HK$427 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 April to 13 April:
  • Dining venue
  • Parking area

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 8 and younger eat free breakfast

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 148 for adults and from MXN 110 for children
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Mandarin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mandarin?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Mandarin on 24 May 2026 start from HK$359, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mandarin?

Self-parking is free at this property.

What time is check-in at Hotel Mandarin?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Hotel Mandarin?

Checkout is at noon.

Where is Hotel Mandarin located?

Located in Zona Centro, this hotel is within a 10-minute walk of Laguna del Carpintero and Laguna del Carpintero Park. Tampico Convention and Exhibition Center and Altama City Center are also within 3 mi (5 km).

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Reviews

Reviews

7.0

Good

6.4

Cleanliness

6.0

Amenities

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

Reviews

Verified

4/10 Poor

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms lights don't working properly mattress feels the springs, windows too old. Staff was exelent .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Good overall
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Instalaciones basicas y buen desayuno buffet
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Daniela

Disliked: Cleanliness, property conditions & facilities
Habitaciones en mal estado, la regadera demasiado oxidada, al encender la luz se escuchó un chispazo y se apagó la lampara. Le hace falta mucho mantenimiento.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jose

Si nos atendiero Bien
Stayed 1 night in Feb 2026
Verified

6/10 Okay

David Otniel

Liked: Staff & service
Disliked: Property conditions & facilities
Fácil estacionamiento
Stayed 1 night in Dec 2025
Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, amenities
Todo el personal es muy amable. El desayuno buffet muy sabroso. El cuarto ok. Aire acondicionado ok Estacionamiento ok. Lo que le resta un poco al hotel es el aspecto un poco venido amenos. El color de las paredes como de hospital. Pero sí lo recomiendo.
Stayed 1 night in Dec 2025
Verified

8/10 Good

ALBERTO

Liked: Cleanliness
Todo bien
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jorge Arturo

Liked: Amenities
Excelente servicio
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Marilú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me agradó el lugar limpio buena vista
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Muy descuidado, no tienen idea de las reservaciones en línea. Las habitaciones requieren mucho mantenimiento, sucias, en el baño no hay espejo, solo hay dos contactos de luz en toda la habitación, la puerta del baño estaba rota y le pegaron una hoja de papel para taparla. Los motores de los aires acondicionados a fuera de las ventanas son extremadamente ruidosos y no dejan descansar.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Luis Eumir

Liked: Cleanliness, property conditions & facilities, room comfort

Opción a considerar, pero tiene detalles

Es una buena opción en cuanto a precio y ubicación, sin embargo, hay dos cosas importantes a considerar, la primera, a pesar de que en la página y en el tríptico físico que entregan muestran la piscina techada como una amenidad, cuando fuimos nos dijeron que estaba en mantenimiento, pero por lo que vimos lleva mucho tiempo así, creo que no debería de ser anunciada, el otro punto a considerar es su wi-fi, ya que dejó mucho que desear, fue intermitente y no es de alta velocidad, si estos servicios son importante para ti, debes considerarlo.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Juan Gregorio Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falsa publicidad de Expedia, ofrecen paquete de habitacion y buffet en el desayuno, pero el Hotel no tiene ese paquete y no ofrecen buffet en el desayuno, el hotel tiene mal olor, el personal muy distraido, pague 2 noches y me activaron 1, tuve que ir nuevamente al siguente dia a hablar con recepcion por que ya no pude entrar a la habitacion, la publicidad menciona establecimiento seguro en el hotel y no tiene, el estacionamiento es en una pension cercana, Nada recomendable.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Juan Alfredo

Liked: Staff & service
No me agrado que las camas son incomodas
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Emireth

Disliked: Cleanliness, staff & service, property conditions & facilities
Las camas durísimas los climas no enfrían me cambiaron a 2 habitaciones alas cuales no les abian echo ni la limpieza
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rosa Oliva

Liked: Amenities
Me parece muy bien , su personal excelente y muy amables
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Juan Armando

Liked: Cleanliness, staff & service
Solo que no queda claro lo que ofrece Expedia con lo que da el hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

arlene

Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Emmanuel

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Javier

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified

8/10 Good

José Enrique Arias

Stayed 3 nights in Jun 2025