Xi'an Tang Paradise Hotels

"Clean looking room, spacious, felt up to date. The negatives – despite non smoking room it stunk of cigarettes, had to open balcony doors – not ideal in February. Secondly, when arrived staff tried to say we had booking for two single twin rooms, despite clearly booking stating twin DOUBLE rooms – So either they are lying at the point of booking or staff at check-in are lying . Eitherway not what expect from this tier of hotel and left a sour taste in the mouth before holiday has started. "

"Fabulous place to stay, clean spacious suite, wonderful club lounge, great food, especially the Peking duck at Man Ho"

"My ranking was a matter of personal taste: The room was fantastic to look at, very spacious and modern with plenty of "gadgets" to turn things on and off. But watching the TV in the lower living space is perilous since the back of the couch is partly under the stairway and I really banged my head sitting back in the couch before I realized it was a huge hazard. Very painful. And the end tables seem to be set in concrete. I broke a glass watching TV which I have never done before. The floors are polished granite and beautiful, except when you slip on the in the bathroom. The kitchen table has Crome legs, but they are very angular and and easy to bump your leg into, again, very painful. Trying to figure out how the high end Rowe shower fixture work was other lesson in "this place is too modern for me". Other than that Mrs. Lincoln, how did you like the play... "

"It’s at a good location ."

"Clean rooms, but the staff did not speak English - unusual for a 5-star international hotel. Had to use a google translator. Breakfast was so-so. Large, imposing building suitable for events, but not for family vacations. "

"Customer service is top notch "