Wonderful service from start to finish. Tangiers is hilly so it's nice that a taxi can take you right to the door, where staff immediately greet you and take your luggage. Staff throughout the hotel are lovey, gracious, helpful and always smiling. The rooms are large and comfortable with great views of the harbour. Had their wonderful steak every evening and also drinks at the piano bar. Really lovely hotel, like walking back in time. Reminds me of the Pera Palace in Istanbul. All in all, a perfect stay in the mot beautiful surroundings with impeccable service. I would not hesitate to stay again. The only downside was runny eggs in the morning breakfast which is included (but ask them to make you an omelette - it's much better)