Skip to main content

Shangri-La Tangshan

5.0 star property
Travelers rejuvenate with spa treatments while families create lasting memories at this peaceful retreat in Tangshan's Lubei District

Choose dates to view prices

Shangri-La Tangshan offers a luxurious family getaway in Lubei District. Guests enjoy international dishes at two restaurants, restore balance with reflexology or yoga, and find calm in the garden while kids explore the playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$602
HK$701 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Family Room - 2-Bedroom

Lobby

Deluxe Family Room - 2-Bedroom

  • Sleeps 4

View all photos for Playful Family Double Bed Room

Premium bedding, down duvets, minibar, in-room safe

Playful Family Double Bed Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

View from room

Executive Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

View from room

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Horizon, Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • Garden view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

View from room

Deluxe Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, Garden View

View from room

Horizon, Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Audio-Visual Double Bed Room (100-Inch HD Screen, Extensive Film Library)

Premium bedding, down duvets, minibar, in-room safe

Audio-Visual Double Bed Room (100-Inch HD Screen, Extensive Film Library)

  • Sleeps 2

View all photos for Ultra HD Giant Screen Executive Suite (100-Inch HD Screen, Extensive Film Library)

Premium bedding, down duvets, minibar, in-room safe

Ultra HD Giant Screen Executive Suite (100-Inch HD Screen, Extensive Film Library)

  • Sleeps 2

View all photos for Octonauts Family Room

Premium bedding, down duvets, minibar, in-room safe

Octonauts Family Room

  • Sleeps 2

View all photos for Panku Family Room

Premium bedding, down duvets, minibar, in-room safe

Panku Family Room

  • Sleeps 2

View all photos for Egyptian Cutie Family Room

Premium bedding, down duvets, minibar, in-room safe

Egyptian Cutie Family Room

  • Sleeps 2

View all photos for Xiao Xiong Niao Family Room

Premium bedding, down duvets, minibar, in-room safe

Xiao Xiong Niao Family Room

  • Sleeps 2

View all photos for Alice In Wonderland Family Room

Premium bedding, down duvets, minibar, in-room safe

Alice In Wonderland Family Room

  • Sleeps 2

View all photos for Children's Interests Room

Premium bedding, down duvets, minibar, in-room safe

Children's Interests Room

  • Sleeps 2

View all photos for Deluxe City-view Queen Room

Lobby

Deluxe City-view Queen Room

  • Sleeps 2

View all photos for Deluxe Room - City-View (2 Beds)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room - City-View (2 Beds)

  • Sleeps 2

View all photos for Deluxe Garden-view Queen Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Garden-view Queen Room

  • Sleeps 2

View all photos for Deluxe Garden-view Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Garden-view Twin Room

  • Sleeps 2

View all photos for Deluxe Pavilion City-View Double Bed Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Pavilion City-View Double Bed Room

  • Sleeps 2

View all photos for Deluxe Pavilion City-View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Pavilion City-View Twin Room

  • Sleeps 2

View all photos for Deluxe Pavilion Garden-View Double Bed Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Pavilion Garden-View Double Bed Room

  • Sleeps 2

View all photos for Deluxe Pavilion Garden-View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Pavilion Garden-View Twin Room

  • Sleeps 2

View all photos for Executive Suite - City-View (Double Bed)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite - City-View (Double Bed)

  • Sleeps 2

View all photos for Executive Suite - Garden-View (Double Bed)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite - Garden-View (Double Bed)

  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Tangshan, Shangri-La Tangshan is in the city centre. Tangshan Earthquake Resistance Monument and Tangshan Locomotive Works are local landmarks, and the area's natural beauty can be seen at Yan Dongsheng State Park and Dachengshan Park. Travelling with kids? Consider China Tangshan Shadow Puppet Theme Park and Aishang Huahai Theme Park. Visit our Tangshan travel guide
Map
887, 889, Changhong West Road, Lubei District, Tangshan, Hebei, 063000

What's nearby

  • Dachengshan Park
    4 min drive - 3.8 km
  • Fenghuanghu Park
    5 min drive - 4.4 km
  • Tangshan Oriental International Convention and Exhibition Center
    5 min drive - 4.9 km
  • Tangshan Earthquake Resistance Monument
    6 min drive - 5.4 km
  • Tangshan Museum
    6 min drive - 6.5 km

Getting around

  • Tangshan Railway Station
    12 min drive
  • Tangshan (TVS-Sannuhe)
    32 min drive

Restaurants

  • KFC 肯德基
    7 min drive
  • KFC 肯德基
    6 min drive
  • McDonald's (麦当劳)
    3 min drive
  • Burger King 汉堡王
    6 min drive
  • McDonald's (麦当劳)
    5 min drive

About this property

Shangri-La Tangshan

Luxury family-friendly hotel located in Lubei District
Consider a stay at Shangri-La Tangshan and take advantage of a free food/drink shopping service, a shopping centre on-site and a coffee shop/cafe. Indulge in a body treatment, a massage and reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Shangri-La Tangshan also has a garden, a playground and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Additional perks include:
  • An indoor pool and a children's pool, along with sunloungers and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and concierge services
Room features
All 301 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with Jetted bath and rainfall showers
  • 40-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and on-request microwaves

Similar properties

Exterior
Intercontinental Tangshan by IHG
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 29 reviews
The price is HK$537
HK$626 total
includes taxes & fees
8 Mar - 9 Mar
Intercontinental Tangshan by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 138 for adults and CNY 69 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Café Shang
  • Tang Huang Ge

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 32 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 24 floors
  • Banquet hall
  • Built in 2015
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 286.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 69 for children
  • Airport shuttle fee: CNY 1500 per vehicle (one-way, maximum occupancy 6)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 286.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shangri Hotel Tangshan
Shangri Tangshan
Shangri La Tanghan
Shangri La Tangshan
Shangri-La Tangshan Hotel
Shangri La Hotel Tangshan
Shangri-La Tangshan Tangshan
Shangri-La Tangshan Hotel Tangshan

Frequently asked questions

Does Shangri-La Tangshan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Shangri-La Tangshan?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tangshan on 11 Mar 2026 start from HK$602, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tangshan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Tangshan?

Self-parking is free at this property.

What time is check-in at Shangri-La Tangshan?

Check-in start time: 2:00 PM; check-in end time: midnight. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tangshan?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Shangri-La Tangshan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CNY 1500 per vehicle applies.

Where is Shangri-La Tangshan located?

This family-friendly Tangshan hotel is located in the business district, within 3 mi (5 km) of Dachengshan Park, Tangshan Oriental International Convention and Exhibition Center and Fenghuanghu Park. China Tangshan Shadow Puppet Theme Park and Curve Hill Park are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Shangri-La Tangshan Reviews

9.4

Exceptional

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

10/10 Excellent

Fuwamg

Good staying and excellent service
Stayed 7 nights in Feb 2025

10/10 Excellent

raz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Hoi Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

The cafe staff is super nice.. the room is spacious. Services of the front desk can be improved.
Stayed 2 nights in Apr 2021

8/10 Good

KAZJAPAN, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回泊まった部屋には、トイレにウォシュレット機能がついておらず、少し残念でした。その他には不満はありません。
Stayed 3 nights in Jan 2020

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s probably one of the best places to stay in Tangshan as far as Western comfort goes.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

还行

还行
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lhotel est rop parfumé. Le lounge sest amélioré avec plus de variété. Salle de conference sans telephone
Stayed 4 nights in Dec 2018

10/10 Excellent

Heqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

clean and comfortable, service is great. with convenient location. will recommend to friends and looking forward to next visit. thanks
Stayed 5 nights in Jun 2018

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! Good quality & the room has its washer. :)

It is a brand new hotel located in the heart of Tangsang Business District, this comfortable hotel turned out to be a good choice for a business convention. The room was spacious and comfortably appointed, the reasonable price offered the very high quality offered, the service prompt and attentive. Great! The room has its own washer. The only thing bothered me was the nearby convenient store is not close but it is in walking distance.
Stayed 1 night in May 2018

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

This hotel is amazing! Their staff is very nice and helpful, even help me to go train station for switching my train tickets as i need to go back to beijing later. Their restaurant is very nice too, quality of food and service is unexpected good. very nice experience

10/10 Excellent

Gaston, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business type hotel.

Good hotel in a safe neighbourhood. Some restaurants and bars at walking distance. Hotel facilities are clean and well maintained.
Stayed 11 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格和品質還算超值的

8/10 Good

HEON KYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침은 기대이하 였음.

4/10 Poor

tadasy, Japan

Disliked: Property conditions & facilities

シャングリラと思って泊まらない方が良い。

シャングリラというと高級ホテルとしてかなりステータスのあるホテルだと思います。実際、他の都市のシャングリラはどこも超高級ホテルです。 唐山のシャングリラは、シャングリラとしては破格といってもよい値段ですが、内容もそれ相応です。 オープンからそんなに経っていないはずなのに、シャワールームの扉が合わず、閉まらない。換気口の蓋が何故か外れかかっている。などなど、設備の不具合が多発しています。恐らく唐山にはまともな施工業者があまりいないのでしょう。 朝食なども特に特色はなく、中国の地方都市の普通の高級ホテルという感じです。そう思って泊まる分には決して悪いホテルではないですが、シャングリラというブランドに期待して泊まると失望する、そういうホテルです。

10/10 Excellent

Kevin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here everytime!

Fantastic service, great staff, awesome facilities. Staff went out of their way to make sure my colleagues and I were having a good experience. Food was very good and the staff got to know our favorites and would deliver them as soon as we sat down. Lobby staff was attentive and extremely helpful. The hotel even sent a staff member to the train station to get me a return ticket to Beijing. service above and beyond.

10/10 Excellent

SHINICHI

Stayed 2 nights in Sep 2025

10/10 Excellent

MASATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Shi

Stayed 1 night in Oct 2024

10/10 Excellent

KIJOON

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

YUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort