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关于陶尔米纳提美欧大酒店 - 贝尔蒙德酒店的点评

5 out of 5
陶尔米纳提美欧大酒店 - 贝尔蒙德酒店
Via Teatro Greco 59, Taormina, ME

点评

9.6

绝佳

10 分 - 超赞。163 条好评，共有 183 条点评" "
8 分 - 还可以。11 条好评，共有 183 条点评" "
6 分 - 一般。4 条好评，共有 183 条点评" "
4 分 - 很差。2 条好评，共有 183 条点评" "
2 分 - 糟糕。3 条好评，共有 183 条点评" "

9.8/10

清洁度

9.8/10

员工和服务

10/10

服务设施

9.6/10

住宿条件和设施

9.8/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 3 晚

10/10 超赞

Carsten，Copenhgen K

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location and views, high quality in every detail. But what makes this place extra special is the warm but professional service from everyone working here.
2024 年 4 月入住 3 晚
Manuela Compagnino 于 2024年04月13日 的回复
Dear Mr Carsten,It is such a pleasure hearing from you and learning that our staff made your time with us truly a memorable one.We remain at full disposal and look forward to welcoming you back.Warm Regards,Manuela CompagninoGuest Experience Manager

10/10 超赞

michel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Manuela Compagnino 于 2024年04月3日 的回复
Dear Michel,We thank you for rating your experience with us and rest at disposal for any future assistance.Sincerely,Manuela CompagninoGuest Experience Manager

10/10 超赞

Deborah，New Orleans

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property should be ranked 10 as far as we are concerned. The staff went over and beyond. We hated leaving them. The property was exceptional and all you would expect from a five star hotel. There is nothing we could have done to improve our stay. They even had little going away gifts forus. We loved it
2024 年 1 月入住 3 晚

8/10 还可以

madhusudan

2023 年 12 月入住 3 晚

10/10 超赞

luis

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Ramzanali

2023 年 12 月入住 3 晚
Giulia Bovina 于 2023年12月30日 的回复
Dear Mr Karimi,Thank you for rating your recent experience at the Grand Hotel Timeo.It has been a pleasure to meet you and all of us look forward to welcoming you back soon.Consider the team and myself at your full disposal for any future assistance.Warm regards,Giulia BovinaGuest Relations Manager

10/10 超赞

Olga

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Es un Belmond
El hotel es muy cómodo, la ropa de cama es de 10, las amenidades excelentes no te hará falta nada, la vista de la habitación al volcán es hermosa, con la mejor ubicación, y la hospitalidad italiana es la mejor, y la mejor en Belmond, lo recomiendo 100%
2023 年 12 月入住 2 晚
Giulia Bovina 于 2023年12月23日 的回复
Dear Olga,Thank you for sharing you comments and rating your recent experience at the Grand Hotel Timeo.It's a joy to read you have appreciated the location and the service and that the passion of our team made the difference in rendering your time with us a most memorable one.We all look forward to welcoming you back in a not too far future.Warmly,Giulia BovinaGuest Relations Manager

10/10 超赞

Sejal

2023 年 12 月入住 3 晚

10/10 超赞

HYEONCHEOL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가장 아름다운 호텔. 반드시 다시 돌아올거야!!
2주간의 이탈리아 여행 중 가장 행복했던 곳. 체크인을 도와준 양복입은 안경쓴 직원(좋은 향기가 나는)을 시작으로 모든 직원들이 정말 친절했다. 호텔은 매우 깨끗했고, 아름다운 정원을 가졌을 뿐만 아니라 호텔 자체가 머물며 구경할만한 가치가 있는 멋진 공간이다. 타오르미나도 아름답지만 그에 못지 않게 아름다운 호텔이니, 타오르미나를 방문한다면 꼭 이 호텔에 머물기를 추천한다. 그리고 아침 조식을 서빙해주는 남성직원이 매우 친절했다. 그는 투숙객의 이름을 기억해주고 식사를 편안하게 할 수 있도록 신경써주었다. 조식은 매우 맛있고 깨끗하며 에트나 화산을 바라보며 바다의 지평선과 함께 시간을 보낼 수 있었다. 조식에 크로와상과 피스타치오 크림을 꼭! 커피와 함께 즐겨주세요. 정말 황홀한 시간이었다. 언젠가 시칠리아를 다시 방문한다면 타오르미나는 반드시 3박 이상 머물 것!!! 이 호텔은 이탈리아 뿐만 아니라 서유럽 전체를 통틀어 가장 아름다운 호텔이었다.
2023 年 11 月入住 3 晚
Manuela Compagnino 于 2023年12月2日 的回复
Dear valued guest,We are thrilled to learn that you had such a memorable stay and we can't wait to welcome you back.Thank you for sharing your feedback and consider us at complete disposal. Sincerely,Manuela CompagninoGuest Experience Manager

2/10 糟糕

Diana

满意：住宿条件和设施，清洁度
2023 年 11 月入住 3 晚
Manuela Compagnino 于 2023年11月18日 的回复
Gentile Diana,grazie per aver valutato la sua recente esperienza al Grand Hotel Timeo.Lo staff al completo non vede l'ora di accoglierla nuovamente.Cordiali saluti,Manuela CompagninoGuest Experience Manager

10/10 超赞

Leanne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Manuela Compagnino 于 2023年11月18日 的回复
Dear Leanne,Thank you for rating your recent experience with us. We all look forward to welcoming you back soon.Kind Regards,Manuela CompagninoGuest Experience Manager

10/10 超赞

Winston

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff go above and beyond to assist guests with kindness!
2023 年 9 月入住 2 晚
Manuela Compagnino 于 2023年10月11日 的回复
Dear valued guest,We appreciate all of your comments and look forward to welcoming you back.Until we meet again, please consider us at full disposal.Warm Regards,Manuela CompagninoGuest Experience Manager

10/10 超赞

barbara

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottimo soggiorno struttura bellissima personale gentilissimo sicuramente torneremo
2023 年 8 月入住 1 晚
Manuela Compagnino 于 2023年09月14日 的回复
Gent.ma Barbara,La ringraziamo per il cortese riscontro.Siamo felici che abbiamo trascorso un ottimo soggiorno con noi e che abbiate apprezzato il servizio offerto.Vi riaspettiamo presto.Cordialmente,Manuela CompagninoGuest Experience Manager

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Spot in Taormina!
Everything was wonderful! The location, the restaurants, the staff, the pool, the beach club, etc.. It was exactly what we were looking for. Valentina and Anya in the Grille are enough to make us want to come back tomorrow!
2023 年 6 月入住 4 晚
Massimiliano Puglisi 于 2023年07月22日 的回复
Dear Valued Guest,Thank you for providing your feedback. We are happy to hear that you had such an enjoyable time and that the service provided by the staff members, as Valentina and Anya at the Pool Grill, rendered your time with us so memorable. We look forward to welcoming you back very soon. Kind Regards,Massimiliano PuglisiGeneral Manager

10/10 超赞

Todd

2022 年 12 月入住 3 晚
Manuela Compagnino 于 2022年12月13日 的回复
Dear Todd,Thank you for rating your visit.We look forward to receiving more details about your experience with us.Warm Regards,Manuela CompagninoGuest Relations Manager

10/10 超赞

Claire

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wow this hotel is amazing! Beautiful location, fantastic attentive service, the views are wonderful. Can't fault it at all.
Manuela Compagnino 于 2022年12月3日 的回复
Dear Claire,We thank you for sharing your comments about your recent experience with us. We can't wait to welcome you back in a not too distant future. Kind Regards, Manuela Compagnino Guest Relations Manager

10/10 超赞

Joy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Best Place to Stay in Sicily
Grand Hotel Timeo is sensational. Belmond Hotel group is like no other. The service, rooms, attention to details. The upgrade to a nicer room. Location, historic building, and events such as painting with a local artist. The staff are absolutely wonderful and knew our name with a lovely greeting each time we walked in the lobby. I am so grateful for the opportunity to stay and have this delightful experience. Dream come true.
2022 年 11 月入住 1 晚
Manuela Compagnino 于 2022年12月3日 的回复
Dear Joy, Thank you for providing your corteous feedback. We are happy to learn that you had a sensational stay and loved every aspect of your experience with us. We will be looking forward to welcoming you back. Best Regards, Manuela Compagnino Guest Relations Manager

10/10 超赞

Jung Min

10/10 超赞

Ronald

2022 年 10 月入住 1 晚

8/10 还可以

carlos g c g

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
Manuela Compagnino 于 2022年08月22日 的回复
Dear Carlos g c g,Thank you for rating your experience at the Grand Hotel Timeo.We look forward to hearing more in details about it.Warm Regards,Manuela CompagninoGuest Relations Manager

10/10 超赞

Leandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantástico
2022 年 8 月入住 2 晚
Manuela Compagnino 于 2022年08月11日 的回复
Gent.mo Leandro, Siamo lieti di ricevere la sua valutazione 10 su 10 e che abbiate trascorso un'esperienza fantastica. Vi aspettiamo. Cordiali Saluti, Manuela Compagnino Guest Relations Manager Grand Hotel Timeo, Hotel Belmond

10/10 超赞

Jonatan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great, just perfect! Had pretty high expectations for the hotel, because of their reputation and the price, but those expectations were exceeded in every way. The best hotel we ever visited.
2022 年 6 月入住 4 晚
Manuela Compagnino 于 2022年07月25日 的回复
Dear Jonatan, Thank you for reviewing your experience with us. We are enthusiastic to read that evrything about your experience with us met and exceeded your high expectations. We look forward to your returning visit. Sincerely, Manuela Compagnino Guest Relations Manager

6/10 一般

Alyona，Bal Harbour

2022 年 7 月入住 3 晚

10/10 超赞

Matthew，Moriches

与配偶出行
满意：清洁度、员工和服务、服务设施
This hotel is five star plus. Nothing at all to say but I’m in heaven.
2022 年 7 月入住 1 晚
Manuela Compagnino 于 2022年07月18日 的回复
Dear Matthew, Thank you for providing this delightful feedback. We can't be happier to read that you felt here, like in heaven. We hope to welcome you back soon. Sincerely, Manuela Compagnino Guest Relations Manager

10/10 超赞

Neil

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Views of the sea, town and Etna from private balcony are spectacular. Spacious rooms. Concierge Santi could not have been more helpful.
2022 年 6 月入住 4 晚
Manuela Compagnino 于 2022年06月25日 的回复
Dear Neil, Thank you for sharing this very courteous feedback., We are delighted to hear that you enjoyed every aspect of your time with us and we look forward to your returning visit to Taormina. Kind Regards, Manuela Compagnino Guest Relations Manager

10/10 超赞

Ina

2022 年 6 月入住 3 晚
Manuela Compagnino 于 2022年06月12日 的回复
Dear Mrs Ina, Thank you for rating your visit at the Grand Hotel Timeo 10 out 10. We look forward to hearing more about your experience with us. Warm Regards, Manuela Compagnino Guest Relations Manager

10/10 超赞

armand

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel magnifique, excellent service, ravissant jardin, superbe terrasse surplombant la baie. Hotel ayant gardé tout son charme authentique
2022 年 5 月入住 4 晚
Manuela Compagnino 于 2022年06月11日 的回复
Cher Armand, Merci beaucoup d'avoir pris le temps de partager votre commentaire. On est ravis de lire que vous avez apprécié l'Hôtel et le service. Ca a été un grand plaisir de vous accueillir et toute l'équipe vous attende très bientôt. Cordialement, Manuela Compagnino Guest Relations Manager

10/10 超赞

Andrew

2022 年 5 月入住 4 晚
Grand Hotel Timeo, a Belmond Hotel 于 2022年05月30日 的回复
Dear Andrew, Thank you for rating your visit at the Grand Hotel Timeo 10 out 10. We look forward to hearing more in details about your experience with us. Warm Regards, Manuela Compagnino Guest Relations Manager Grand Hotel Timeo, a Belmond Hotel

10/10 超赞

Naim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 5 晚
The Grand Hotel Timeo Family 于 2022年05月23日 的回复
Dear Naim, Thank you for rating your visit at the Grand Hotel Timeo 10 out 10. We look forward to hearing more in details about your experience with us. Warm Regards, The Grand Hotel Timeo Family

10/10 超赞

annette，fort lauderdale

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a beautiful view the staff all spoke English and were very accommodating. Service and dinner was a little slow but the food was excellent. I would definitely stay there again. I did visit their sister hotel on the beach but prefer this one.
2022 年 5 月入住 2 晚
Manuela Compagnino 于 2022年06月11日 的回复
Dear Annette, Thank you for taking the time to share your feedback. We are delighted to learn that you had an enjoyable experience with us. We look forward to welcoming you back soon. Warm Regards, Manuela Compagnino Guest Relations Manager

10/10 超赞

STEFANIA

2022 年 4 月入住 1 晚
Grand Hotel Timeo, Hotel Belmond 于 2022年05月12日 的回复
Gent.ma Stefania, Siamo lieti di ricevere la sua valutazione di 10 su 10. Ci piacerebbe leggere i suoi commenti sulla sua recente esperienza. Ci auguriamo di ridarvi presto il bentornato. Cordiali Saluti, Grand Hotel Timeo, Hotel Belmond

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stunning
Our superior room with balcony and sea view, in the Villa Flora annex, was delightful. Note, the balcony and view in these top floor rooms are six steps up from the main room.
2022 年 4 月入住 3 晚
The Grand Hotel Timeo Family 于 2022年05月7日 的回复
Dear Alan, We are delighted to receive your kind feedback regarding your recent stay at the Grand Hotel Timeo. We are happy to learn that you very much enjoyed the view from the Villa sea view room allocated in our Executive Villla Flora. We can't wait to welcome you back. Warm Regards, The Grand Hotel Timeo Family

10/10 超赞

Glenn

2022 年 4 月入住 2 晚
The Grand Hotel Timeo Family 于 2022年05月7日 的回复
Dear Glenn, Thank you for rating your visit at the Grand Hotel Timeo 10 out 10. We look forward to hearing more about your experience with us. Warm Regards, The Grand Hotel Timeo Family

10/10 超赞

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is one of the most beautiful hotels that my wife and I have ever stayed at in Europe, arguably in the world. The Belmond staff, grounds and attention to overall detail was impeccable. All this while making you feel relaxed and not uptight. Truly world-class experience and would highly recommend staying here and there other properties around the world.
2022 年 4 月入住 2 晚
General Manager 于 2022年04月11日 的回复
Dear Mr Luis, Thank you for sharing this lovely feedback about your recent stay at the Grand Hotel Timeo, a Belmond Hotel. We are delighted to read that you loved our setting, our world-class facilities and very attentive service. We very much look forward to welcoming you back soon. Best Regards, Massimiliano Puglisi

10/10 超赞

joseph

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It doesn’t get much better then this. Tops in every category
2022 年 3 月入住 3 晚
The Grand Hotel Timeo Family 于 2022年04月3日 的回复
Dear Guest, Thank you for sharing your valuable opinion about your recent stay at the Grand Hotel Timeo. We are happy to learn that your experience with us has been TOP in every category. We hope to welcoming you back very soon. ARRIVEDERCI. Best Regards, The Grand Hotel Timeo Family

10/10 超赞

STEFANIA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 1 晚

10/10 超赞

Salvador，SUNNY ISLES BEACH

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 12 月入住 2 晚

10/10 超赞

Alexandru

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel in Taormina
Absolutely fantastic hotel! The gardens are amazing.
2021 年 11 月入住 4 晚

10/10 超赞

Margaret

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful location and first class service
2021 年 11 月入住 3 晚

10/10 超赞

Shaun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A delightful overnight stay !
A fantastic overnight stay with stunning views from our balcony ! The room (deluxe suite seaview) was spacious,bright and cheerful with a large balcony facing Mt.Etna.The check in and check was fast friendly and efficient. The food at breakfast was 1st class !
2021 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚

10/10 超赞

Håkan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Världsklass
Helt fantastiskt hotell, läge, utsikt, mat, service, restauranger, rummet, poolen, terassen. Närheten till allt. 10 av 10
2021 年 10 月入住 6 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 10 月入住 2 晚

10/10 超赞

Valerio

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel secondo le nostre aspettative, tutto con standard elevati, posizione fantastica, ristorante con opzioni senza glutine sia a colazione che a pranzo che a cena.
2021 年 9 月入住 2 晚
Grand Hotel Timeo, Hotel Belmond 于 2021年10月1日 的回复
Gent.mo Valerio, La ringraziamo per aver scelto la nostra struttura per il vostro soggiorno a Taormina. La vostra opinione è molto importante per noi e siamo felici che abbiate avuto un'esperienza secondo le vostre aspettative. Augurandoci di riavervi presto tra i nostri graditi ospiti, inviamo Cordiali Saluti, Grand Hotel Timeo, Hotel Belmond

10/10 超赞

Expedia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ferragosto a Taormina
Abbiamo trascorso il ferragosto presso il Grand Hotel Timeo di Taormina. La struttura è sicuramente il top, inserita in un parco di unica bellezza si può godere di una vista spettacolare che va dal mare al vulcano Etna con tutta la sua magnificenza. La posizione è centralissima, adiacente all'ingresso del Teatro Greco. I servizi offerti e la professionalità del personale sono eccellenti.
2021 年 8 月入住 3 晚
Grand Hotel Timeo, Hotel Belmond 于 2021年08月22日 的回复
La ringraziamo per aver condiviso con noi la vostra recente piacevole esperienza al Grand Hotel Timeo per Ferragosto. Ci auguriamo di riaverVi presto tra i nostri graditi ospiti. Nell'attesa inviamo Cordiali Saluti, Grand Hotel Timeo, Hotel Belmond

10/10 超赞

Karolina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 4 晚
Grand Hotel timeo Staff 于 2021年08月15日 的回复
Dear Karolina, We thank you for rating us 5 out of 5 and we look forward to reading from you soon with more detailed comments and suggestions about your experience at the Grand Hotel Timeo. Best Regards,

2/10 糟糕

Macrene

2021 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 5 晚
Grand Hotel Timeo, Belmond Hotel 于 2021年08月15日 的回复
Dear Guest, We thank you for rating your experience with us 5 out of 5. Best Regards,

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
L'un des plus beaux hôtels du monde.
2021 年 7 月入住 3 晚
Grand Hotel Timeo 于 2021年07月29日 的回复
Cher client, nous vous remercions pour votre aimable commentaire et nous espérons vous revoir très prochainement au Grand Hotel Timeo. Cordialement, Grand Hotel Timeo équipe