Devikolam Tata Tea Museum Hotels

"Too much perfume "

"I had the pleasure of spending eight fabulous days at the Le Montfort and what an incredible experience it has been. While there are so many facets to enjoying this place what stood out most is the very kind, loving people that work here. The attentiveness of each and every team member is astounding and the best kindness in doing what they do. I can see the passion camaraderie shared by them to being a close knit family all with a common goal to make this hotel outstanding and treat each other and the guests with gentleness and kindness. Getting to the hotel was an adventure within itself. Passing through Munnar and winding up the beautiful mountains, each turn has beauty and then arriving at this remote and secluded location. The view from the hotel of the surrounding mountains and beautiful valley below is incredible; just the way nature intended it to be. Greeted at the front entrance by India’s Most Beautiful Pageant members :) you will immediately feel the peace and kindness entering the property. The front desk made everything very smooth and I got to experience three different rooms and suites while here. A jungle view with the sounds of nature right out the front of my balcony. The south facing suite with amazing views of the valley below. You will truly be treated like royalty here and all resources are used to provide a lovely welcome. All the staff are gems from GM Arun, to manager Dinesh, Rakhi tour executive extraordinaire and EVERYONE ELSE ON THE TEAM"

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"A fantastic room with an amazing view over the mountains. The rooftop pool was great, sunbeds were comfortable and again the views were superb. Staff were lovely and attentive. "

"The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. "

"Beautiful hotel in a stunning setting with friendly management and staff"

"The WiFi didn’t work for our whole stay. There was no running hot water available in the shower during the day. It was only after taking a shower later in the day and having cold running water did I find out of the limited availability. We were not informed that running hot water for shower is available only from 6-10am. A hotel of this standard should do better! Also, there is no AC/heating as mentioned in Expedia description - the hotel lobby/restaurant and rooms were very cold during our visit. The restaurant only had limited ala crate items available even though the menu was extensive. Buffet breakfast was decent. Room location and view was good."

"The restaurant was horrible"

"Stunning property and amazing staff!"