Devikolam Tata Tea Museum Hotels

"Beautiful property with attentive staff, however missing a few marks to be considered a 5 star lodge. A room for 2 only came with 1 hand towel and no wash clothes. The shower needs a floor mat. It is dangerously slippery when wet. Slippers are provided, but no bathrobes. These touches make a huge difference. Handrails along the stairs outside leading up to the restaurant as well as inside our suite were non existent making this another dangerous area. Breakfast was acceptable but dinner most nights needs major help. With the property at the top of a windy road you are captive. The chicken was boney, fish was minimal and sauces were blah. Just our opinion but we were disappointed."

"I had an amazing stay at this property! The place was spotless, well-maintained, and exactly as described. The location was perfect peaceful yet easily accessible. The host was extremely helpful, responsive, and made sure everything was comfortable for us. The rooms were spacious, the amenities were top-notch, and the overall vibe was very relaxing. It truly felt like a home away from home. Highly recommend this place to anyone looking for a comfortable and hassle-free stay. Would definitely come back again!"

"Such a dreamy resort set in the forest-the most perfect setting which makes you feel like you are in paradise. The room was spacious with break-taking views, the staff were pleasant and food was top rated. The room was clean but not quite to western standards-some small touches would address this. The hotel offers a number of activities throughout the day-this is a great touch."

"Too much perfume "

"Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat."

"The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. "

"Beautiful hotel in a stunning setting with friendly management and staff"

"The WiFi didn’t work for our whole stay. There was no running hot water available in the shower during the day. It was only after taking a shower later in the day and having cold running water did I find out of the limited availability. We were not informed that running hot water for shower is available only from 6-10am. A hotel of this standard should do better! Also, there is no AC/heating as mentioned in Expedia description - the hotel lobby/restaurant and rooms were very cold during our visit. The restaurant only had limited ala crate items available even though the menu was extensive. Buffet breakfast was decent. Room location and view was good."

"Stunning property and amazing staff!"