起居区

关于陶波哈卡旅馆青年旅舍的点评

2 out of 5
陶波哈卡旅馆青年旅舍
56 Kaimanawa Street, Taupo

点评

8.4

很好

10 分 - 超赞。94 条好评,共有 218 条点评" "
8 分 - 还可以。80 条好评,共有 218 条点评" "
6 分 - 一般。32 条好评,共有 218 条点评" "
4 分 - 很差。9 条好评,共有 218 条点评" "
2 分 - 糟糕。3 条好评,共有 218 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

WUN-HSI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
還不錯
住八人房,整體還算乾淨,房間有暖氣機。床墊意外的很舒服,個人空間機能完善,有插座、燈、放眼鏡的小架子,床墊周圍也是封閉的不用怕東西掉下去。小缺點是掛鉤很少,下大雨褲管濕掉沒地方掛,然後門是玻璃門加窗簾,感覺隱蔽性不是很好。
2023 年 10 月入住 1 晚
Timo Hummel, Lodge Manager 于 2023年10月16日 的回复
Kia Ora Wun-Hsi, Thank you very much for your kind feedback.Haka Taupo Team

10/10 超赞

Ching-fen

2023 年 7 月入住 3 晚
Timo Hummel, Lodge Manager 于 2023年08月30日 的回复
Thank you for the great feedback.

10/10 超赞

Chenyeh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚
Timo 于 2020年09月9日 的回复
Thanks for the great Review.

8/10 还可以

Chien Yu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
還算不錯
單人房有點熱,開窗後又會有小蟲飛進來。但整體算舒服。 距離iSITE要走10~15分鐘,沿途沒有遮蔽物,天氣好會超熱超曬。 走路5分鐘處有超市,很方便~
2020 年 1 月入住 3 晚
Colette 于 2020年02月3日 的回复
Thanks for taking the time to comment on your stay. I am pleased you had an overall enjoyable stay!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's good.
A bit small Room but is great. It's very tidy. Toilet is clear.
2019 年 6 月入住 2 晚
Nick 于 2019年06月12日 的回复
Thank you for taking the time to leave us your feedback! Great to hear you had a great stay with us and liked our clean and cosy lodge! :-) Our Economy Double rooms might feel a little small if you're travelling with lots of suitcases, but we hope that's made up for with their low prices. We do have a range of other room options for those travelling less-on-the-light side, too :-) Thanks again and hope to see you back soon!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚
Martina 于 2019年04月30日 的回复
Kia Ora and thank you for leaving us your review! We are happy to hear you have enjoyed your stay with us and wish you all the best on your future travels, Haka Lodge Taupo

8/10 还可以

Yanny,Hong Kong

满意:员工和服务、住宿条件和设施、客房舒适度
員工友善,樂於解答所有問題
床褥軟硬適中,從房間可以看到Lake Taupo ,整個風景非常漂亮。而且有厨房可以煮食,酒店都算靠近超市,購物都算方便,另外,坐在飯堂食東西,可以一邊欣賞風景一邊進食,很寫意。
2017 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 1 晚

10/10 超赞

Liman,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the best hostel I have ever stayed
Very comfy environment. Clean and bright kitchen with organised utensils Nice lake view from balcony Energetic and helpful staff TV lounge with lots of card games, puzzles, books,etc. Really enjoyed my stay there
2017 年 5 月入住 3 晚
Charlotte - Assistant Manager 于 2017年08月5日 的回复
Thank you for such a wonderful review. The team works hard to ensure that the lodge feels like a home away from home for our guests so we are glad it showed. All the best with the rest of your travels.

10/10 超赞

CHI SENG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
旅館很新, 設施非常好!! 性價比高 值得一試

8/10 还可以

WEN

用餐觀景台不錯 , 離市區,海邊走路都不遠,但隔音較弱

10/10 超赞

Simba Kevin

满意:清洁度、员工和服务、住宿条件和设施
Allgood
2024 年 4 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年04月16日 的回复
Thanks for the feedback

8/10 还可以

Simba Kevin

满意:清洁度、服务设施、住宿条件和设施
Clean and quiet
2024 年 3 月入住 2 晚
Timo Hummel, Hostel Manager 于 2024年04月1日 的回复
Kia Ora Simba, thanks for your feedback

8/10 还可以

Cyree

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy walk to town. Balcony view of the lake.
2024 年 3 月入住 1 晚
Timo Hummel, Hostel Manager 于 2024年04月1日 的回复
Kia Ora Cyree, Thanks for your nice feedback

4/10 很差

Paula

不满意:清洁度、员工和服务、住宿条件和设施
Nothing at all very poor service
2024 年 3 月入住 2 晚
Timo Hummel, Lodge Manager 于 2024年03月24日 的回复
Kia Ora Paula, Thanks for your feedback, surprised to hear about this bad review considering you booked the wrong category and blaming us , if you look under your Expedia booking, you can clearly see you booked a eco double with shared bathroom .

10/10 超赞

Finn

2024 年 3 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年04月16日 的回复
Thanks for the feedback

10/10 超赞

Anthony

满意:住宿条件和设施,员工和服务
Basic accommodation, but very clean, and staff relaxed and helpful.
2024 年 3 月入住 1 晚
Timo 于 2024年03月18日 的回复
Kia Ora Anthony,Thank you for your feedback

8/10 还可以

Susan

团体旅客
满意:员工和服务,清洁度
Tired looking but a clean room
2024 年 3 月入住 1 晚
Timo 于 2024年03月18日 的回复
Kia Ora Susan, Thank you for your feedback

8/10 还可以

Yann

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Timo 于 2024年02月26日 的回复
Kia Ora Yann, Thank you for your feedback.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant
It's a hostel and as such high standard and in foremost very pleasant were one wants to stay several days
2024 年 1 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年01月17日 的回复
Kia Ora, Thank you very much for your great review

6/10 一般

Zef

与家人出行
满意:员工和服务
Staff were welcoming and friendly. The beds provided a reasonably comfortable night's sleep. The main lounge offered a selection of enjoyable board games. However, the lack of air conditioning on a hot night was notable. The kitchen appliances were somewhat unreliable, and the extended wait for shower access due to one bathroom being out of order was inconvenient. A blocked shower outlet led to an overflow issue. Given these issues, personally, I don't plan on staying there again.
2024 年 1 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年01月14日 的回复
Kia Ora Zef, Thank you for your great feedback.

6/10 一般

Noriaki

与家人出行
Although the room was on the first floor, I was concerned about the noise coming from the second floor.
2024 年 1 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年01月14日 的回复
Kia Ora Noriaki, Thanky you for your great feedback

8/10 还可以

Callum

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Timo Hummel, Lodge Manager 于 2024年01月17日 的回复
Thank you for your feedback

6/10 一般

YASUHIRO

满意:员工和服务
不满意:客房舒适度
That's only recomend to back packers
Our room is very nhce potiition . But stuff is only stay 9-17, We difficult to ask to stuff in stay hour.
2023 年 11 月入住 3 晚
Timo Hummel, Lodge Manager 于 2023年11月21日 的回复
Thank you for the feedback, our reception is actually open 8am-8pm with oncall staff 24hrs.

10/10 超赞

Callum A

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic location, affordable rooms and very well located. Clean and comfortable room that perfectly suited our needs. Extremely recommend
2023 年 10 月入住 1 晚
Timo Hummel, Lodge Manager 于 2023年10月16日 的回复
Kia Ora Callum, Thank you very much for your feedback . Haka Taupo Team

4/10 很差

Madhav

满意:清洁度
不满意:客房舒适度,员工和服务
2023 年 9 月入住 1 晚
Timo Hummel, Lodge Manager 于 2023年10月16日 的回复
Kia Ora Madhav,Thank you for your review.

6/10 一般

CHRISTINE

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Timo Hummel, Lodge Manager 于 2023年08月30日 的回复
Thank you for your review

10/10 超赞

Luc

满意:清洁度、员工和服务、住宿条件和设施
Brilliant location and facilities. Really enjoyed the stay.
Timo Hummel, Lodge Manager 于 2023年08月30日 的回复
Thank you for the great review.

4/10 很差

WEI CHINN KEITH,Singapore

满意:住宿条件和设施,清洁度
不满意:员工和服务
Although I had prepaid my stay through Expedia, the accommodation charged my credit card after I had checked out. I had to contact Expedia to get a refund. However, through no fault of mine, I have been hit with a SGD9 (NZD11) loss due to credit card fees and exchange rate conversions for the wrongful deduction and subsequent refund. Because of this, I cannot recommend this hostel.
2023 年 7 月入住 2 晚
Timo Hummel, Lodge Manager 于 2023年08月30日 的回复
Sorry to hear you had such a bad experience. We will investigate this further to prevent this mistake happening again.

10/10 超赞

Cassie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice and tidy room, and easy to get to the center of taupo from
2023 年 6 月入住 1 晚
HAKA reservation Team 于 2023年07月1日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust. We’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team

10/10 超赞

Robyn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
How great to find a backpackers that is quiet! Great room, ensuite attached, comfy beds, fab kitchen.
2023 年 5 月入住 1 晚
HAKA reservation Team 于 2023年06月23日 的回复
Kia OraWe are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our service over time and look forward to seeing you soon!Ngā mihi,Reservations Team

8/10 还可以

Kolovula

满意:清洁度、员工和服务、住宿条件和设施
It’s good enough for pack packers. Quick response for my booking. May in the ads should say it’s sharing bathroom. Sorry but I didn’t like noises people still walking around in the nighttime.
2023 年 5 月入住 1 晚
Reservations Team Haka Lodge Taupo 于 2023年05月21日 的回复
Kia Ora Kolovula,Thank you for taking the time to provide your feedback. I’m so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident to stop you from giving us another chance.Ngā mihi,

10/10 超赞

Wilfredo

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Reservations Team Haka Lodge Taupo 于 2023年04月23日 的回复
Kia Ora Wilfredo,We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

10/10 超赞

Steven

2023 年 3 月入住 2 晚
Reservations Team Haka Lodge Taupo 于 2023年04月17日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!

6/10 一般

CHA MEE

与配偶出行
满意:清洁度
不满意:住宿条件和设施,员工和服务
Beware there are not enough car parks and the management should have allocated car park to the unit.
2023 年 3 月入住 1 晚
Timo Hummel, Lodge Manager 于 2023年03月29日 的回复
Good Morning Cha Mee, Thank you for staying with us. Thank you for the good feedback, we don't allocate parking as we have free parking around the whole property so there are always plenty of car parks available on several streets.

8/10 还可以

Charles

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
All ok for our time there.
2023 年 3 月入住 5 晚
Reservations Team Haka Lodge Taupo 于 2023年03月26日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

10/10 超赞

Madison

2023 年 3 月入住 1 晚
Reservations Team Haka Lodge Taupo 于 2023年03月22日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

10/10 超赞

Thomas S

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Handy to town but quiet enough. Plenty of indoor and outdoor spots to eat and loaf.
2023 年 3 月入住 1 晚
Reservations Team Haka Lodge Taupo 于 2023年03月22日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

10/10 超赞

Raphaelle

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
Incroyable établissement, un accueil parfait, l'état des lieux est nickel, on peut laisser nos sac si vous quitter les lieux le temps de partir, la cuisine est super et les lits très confortables!
Reservations Team Haka Lodge Taupo 于 2023年03月22日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

10/10 超赞

Raphaelle

2023 年 2 月入住 1 晚
Reservations Team Haka Lodge Taupo 于 2023年03月22日 的回复
Kia Ora We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon!Ngā mihi,Reservations Team Haka Lodge Taupo

8/10 还可以

Jeanette

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great location
Haka Lodge Taupo 于 2023年01月3日 的回复
Kia ora Jeanette, Thank you for taking the time to share your feedback, We are glad you enjoyed the location and hope to welcome you again soon.

10/10 超赞

Annalie

2022 年 12 月入住 2 晚
Haka Lodge Taupo 于 2022年12月14日 的回复
Kia ora Annalie, Thank you for taking the time to share your wonderful review - we hope to welcome you again soon. Nga mihi

6/10 一般

Sanne

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
Skuffende oplevelse
Stedet var fint, dog var der et kæmpe rugby hold, som fyldte rigtig meget og de skulle være der en hel uge - dette kunne have været meget rart at få informationer om inden eller også skulle rugbyholdet have booket hele hostel. Internettet virkede ikke på værelserne
2022 年 10 月入住 2 晚
Timo 于 2022年10月9日 的回复
Kia ora Sanne, Thank you for taking the time to share your review, we are very sorry for the noisy rugby team, we have many groups staying with us throughout the year with much better behavior, sorry you had to go through this. . Nga mihi Haka Lodge Taupo

6/10 一般

Jono

满意:清洁度
不满意:员工和服务
I waited at least 10mins for service as the staff member folded sheets nearby. He must’ve seen me!
2022 年 9 月入住 1 晚
Haka Lodge Taupo 于 2022年09月27日 的回复
Kia ora Jono, Thanks for taking the time to share your review, We are sorry you felt that you were not attended to straight away, I am sure our staff member came as soon as he saw you. Nga mihi

10/10 超赞

Madhav

2022 年 9 月入住 1 晚
Haka Lodge Taupo 于 2022年09月19日 的回复
Kia ora Madhav, Thank you for your lovely review, We hope to welcome you again soon. Nga mihi

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay away!
Bed bugs!!
2022 年 9 月入住 3 晚
Haka Lodge Taupo 于 2022年09月8日 的回复
Kia ora, When bed bugs were reported to us by you, We stripped everything, washed linen, checked mattress protectors, blocked the room and JAE Pest-control fumigated the room and confirmed no traces of bedbugs. If you would like to discuss this further please give us a callNga mihiWe blocked the room, fumigated the room by JAE Pestcontrol, they confirmed no traces of bed bugs.Most customers refused to help investigating apart from 2 pax , they stayed previously at Rock Solid backpacker in rotorua which still has not replied to any phone calls or email I sent. Also Turangi River Lodge was notified but they had no signs of bed bugs after their investigation.We treated the 2nd room with Kiwicare Bed bug prest control and a pesticide bomb as they were no signs again .Likely were mozzie bites , all our outdoor lights are on during nights and by the windows and ceilings are full of dead flies pretty much daily....so we will get those complaints again a lot dring spring

8/10 还可以

Sandy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked the tidy clean property. only trouble was while on crutches the room was up two flights of stairs, however I hadn't mentioned that at time of booking and I wanted a self-contained with bathroom
2022 年 7 月入住 1 晚
Haka Lodge Taupo 于 2022年07月26日 的回复
Kia ora Sandy, Thank you for taking the time to share your review, Apologies, you are right there are a lot of stairs on our property. We hope that it wasn't too much of a hassle for you. We hope to welcome you again soon.

8/10 还可以

Carlos

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a very good stay, staff were very friendly and had good facilities. The only thing I’m gonna say is if you are in rooms 24-29 there is parking near the rooms but you got no access to the parking and would have to walk out of the property then walk around to get to the parking there. We used the main parking which is still a bit a of a walk. Also there is limited parking and when we came back from when we went out there were no parks available. Apart from that I did enjoy my stay with the Haka Lodge
2022 年 7 月入住 1 晚
Haka Lodge Taupo 于 2022年07月25日 的回复
Kia ora Carlos, Thank you for taking the time to share your review, We are glad you enjoyed your stay and we hope to welcome you again soon.

10/10 超赞

Jon

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
The stay was excellent. Good Price
2022 年 7 月入住 1 晚
Haka Lodge Taupo 于 2022年07月19日 的回复
Kia ora Jon, Thank you for taking the time to share your review, We hope to welcome you again soon. Nga mihi

4/10 很差

真实旅客

满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Not for sleeping.
To start with the positives, this place has two nice, warm common areas with plenty of space to hang out and cook a meal. The people who work there are very friendly, and made our check in easy. However. For a hostel that has plenty of signs up saying it is not a party hostel and there should be no noise after 10:30, they sure did let a whole football team stay the night. What's more, they were spread out across the hostel so they stomped back and forth from room to room shouting. To the credit of the staff, they did seem to get ushered out of the hostel around 10:30, unfortunately when they came back at 3am there was little done to get them to quiet down. Even on a quiet night you can hear EVERYTHING in each room, so it's not a hostel for people who want a good night's sleep. We booked a private room, but half the football team was put in a dorm next to us so we were up all night. We could also hear the people on the other side of us snoring, and their text message alert, and their bathroom fan...you get the idea. On top of that the security isn't that good. The first night there was a random guy on the upstairs patio screaming into his phone at midnight. Not sure if he was staying here, but I felt uncomfortable having no way of contacting a night porter or other security staff to deal with it. Overall, I wouldn't stay here again. We had a similarly disappointing time at the other Haka Lodge, so I doubt we'd use them in the future.
2022 年 6 月入住 2 晚
Haka Lodge Taupo 于 2022年07月6日 的回复
Kia ora Anonymous, Thank you for taking the time to share your feedback with us, I can assure you that we are absolutely not a party lodge. However, as all properties do we sometimes have to deal with noisy guests. I am sorry that you felt unsafe, we do have a newly employed onsite staff member who started yesterday and is available for any issues or concerns. Nga mihi