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关于坦佩尔南布鲁斯将军温德姆速 8 酒店的点评

2 out of 5
坦佩尔南布鲁斯将军温德姆速 8 酒店
5505 S General Bruce Dr, Temple, TX

点评

7.8

还可以

10 分 - 超赞。346 条好评,共有 1000 条点评" "
8 分 - 还可以。348 条好评,共有 1000 条点评" "
6 分 - 一般。151 条好评,共有 1000 条点评" "
4 分 - 很差。80 条好评,共有 1000 条点评" "
2 分 - 糟糕。75 条好评,共有 1000 条点评" "

7.8/10

清洁度

8.4/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

2/10 糟糕

Bailon

不满意:清洁度、员工和服务、住宿条件和设施
I can’t have a smoking room
2024 年 5 月入住 1 晚
mgr 于 2024年05月17日 的回复
Thanks for staying with us. We appreciate your feedback! We do apologize for the inconvenience in your stay

8/10 还可以

Manuel

与配偶出行
不满意:住宿条件和设施
Fair price but very old motel and extremely dark at night, since they're various buildings separated by a street, got a smoking room and it clearly says non smoking motel, they change me to a non smoking room, clean room but old.
2024 年 4 月入住 1 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

2/10 糟糕

Cynthia,Kernersville

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
One whole complex was vandalized with doors open and wood everywhere. The only building looked worn and run down. The area surrounding the place looked unsafe, We did not even walk into the place from the rooms that the doors were open made the rooms look run down. We had 4 nights and had to stay with our sun, We were shocked at the whole facility, even the office.
2024 年 4 月入住 4 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay. We had an electrical fire to that building that is down. We are remodeling it as we speak

8/10 还可以

Mary

2024 年 2 月入住 1 晚
mgr 于 2024年05月17日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Lawrence

不满意:清洁度
2024 年 4 月入住 3 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

6/10 一般

Maury

商务旅客
满意:员工和服务
不满意:住宿条件和设施,服务设施
Property needs updating. Nasty shower heads.
2024 年 4 月入住 1 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

8/10 还可以

Allan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

8/10 还可以

Molly

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
This property is currently being remodeled on one wing. . Our room was clean and the employees were very pleasant. The pool was shiny clean. Upgrades are needed, however, this stay was very pleasant.
2024 年 4 月入住 2 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

8/10 还可以

Michael J

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at this location for three nights. It was overall a positive experience. I would stay there again.
2024 年 4 月入住 3 晚
mgr 于 2024年04月9日 的回复
Thank you for your response and we appreciate your stay

10/10 超赞

Craig

2024 年 4 月入住 1 晚
mgr 于 2024年04月30日 的回复
Thanks for your response and your stay.

10/10 超赞

Tami

满意:清洁度、员工和服务、住宿条件和设施
Clean
2024 年 3 月入住 1 晚
mgr 于 2024年04月4日 的回复
Thank you for your stay and we appreciate your response

6/10 一般

Donato

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This Super 8 gave you what it offered and what you paid for; a reasonable bedroom to hang your hat for the night. Not withstanding, it did have a little traffic noise but I did get a decent sleep - clean and comfortable.
2024 年 3 月入住 1 晚
mgr 于 2024年03月28日 的回复
Thank you for your stay and we appreciate your response

8/10 还可以

Lisaira

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Looked peaceful
2024 年 3 月入住 2 晚
mgr 于 2024年03月14日 的回复
Thank you for your response and we appreciate your stay.

8/10 还可以

Robin

与家人及幼儿出行
满意:员工和服务,清洁度
Convenient for our stay.
mgr 于 2024年03月14日 的回复
Thank you for your response and we appreciate your stay.

2/10 糟糕

jenniffer

不满意:住宿条件和设施,清洁度
The office is a separate building from the motel. From the distance of 200’ you could only see one room building and it looked ok so I booked it. After booking the clerk said to definitely park and use stairs that were lighted. When I got closer I realized the other building was trashed-broken windows. No doors. Two vagrants outside the building my room was in. The room was gross the beds-I would not have slept under the covers if you paid me. I went back to the office building immediately and let her know I wasn’t staying and left. I still can’t get the room smell out of my nose and it’s an hour later in a different hotel
2024 年 2 月入住 1 晚
mgr 于 2024年02月29日 的回复
We do apologize for the inconvenience in your stay. From the looks of it you booked a smoking room. The other building windows are not broken, it's under renovation do to an electrical fire we had.

6/10 一般

John

与家人出行
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Staff was friendly. Room outdated. Cigarette burn on sheets, door lock broke, looked like toilet flooded and old dried toilet paper on rug, shower curtain rod broke. Bed was comfortable though.
2024 年 2 月入住 2 晚
mgr 于 2024年02月29日 的回复
we do apologize for the inconvenience. We have addressed the issues with the room. Thank you for your stay as well as your response

2/10 糟糕

monica

2024 年 2 月入住 1 晚
mgr 于 2024年02月14日 的回复
Thank you for your stay and we appreciate your response. I would to know why you graded us a 1 out of 5. We want to know what we need to improve on.

10/10 超赞

Diana

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The housekeeping ladies were very thorough when they came to clean. The bed linen and bathroom were spotless.
2024 年 1 月入住 5 晚
mgr 于 2024年01月26日 的回复
Thank you for your response and we appreciate your stay

10/10 超赞

Amanda

与家人出行
2023 年 12 月入住 1 晚
mgr 于 2023年12月18日 的回复
Thank you for your stay and we appreciate your response.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
EV Charger does not work
Called and said the EV car charger was working when I got there it was not working. The Mazda dealership next door had one available so I was able to charge overnight there.
2023 年 12 月入住 1 晚
mgr 于 2023年12月12日 的回复
We appreciate your stay and your response. We do apologize for the inconvenience. Glad your were still able to charge your vehicle.

10/10 超赞

Suzanne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place! Won't stay anywhere else in Temple!
Such great staff and management! The accommodated us at the last minute and were amazing!
2023 年 10 月入住 1 晚
mgr 于 2023年12月6日 的回复
Thank you for your stay and we appreciate your response

10/10 超赞

Maria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
mgr 于 2023年12月5日 的回复
thank you for your response and we appreciate your stay

2/10 糟糕

Monica

满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Couple fighting upstairs and kinda scary for a single woman
2023 年 11 月入住 1 晚
mgr 于 2023年11月28日 的回复
We apologize for the incident that happened. We appreciate your response. Please call the front desk when issues like this happen. We want our guest stay to be quiet and peaceful

4/10 很差

真实旅客

商务旅客
不满意:住宿条件和设施
Quick trip
Arrived and saw that half the buildings were under renovation. Pool was closed and wasn’t notified. Room was clean , refrigerator didn’t get too cold.
2023 年 11 月入住 1 晚
mgr 于 2023年11月13日 的回复
Thank you for your stay and your response. Our pool is closed for the season. Since we have an outdoor pool it is not open this time of year. We do apologize for the inconvenience.

2/10 糟糕

Wes

与家人出行
满意:清洁度
不满意:住宿条件和设施,员工和服务
Assigned a smoking room. Huge gaps in door to room. Hole where the exhaust fan should be in the bathroom
2023 年 10 月入住 1 晚
mgr 于 2023年11月1日 的回复
Dear valued guest, we do apologize for the issues that happened during your stay. We appreciate your stay and your response. We have addressed the issues

10/10 超赞

Rodney

与配偶出行
满意:服务设施
Great
2023 年 10 月入住 1 晚
mgr 于 2023年11月1日 的回复
We appreciate your stay and your response.

10/10 超赞

Sheila

2023 年 10 月入住 1 晚
mgr 于 2023年11月20日 的回复
Thank you for your response and we appreciate your stay

10/10 超赞

gregory

2023 年 10 月入住 5 晚
mgr 于 2023年11月20日 的回复
Thank you for your response and we appreciate your stay

8/10 还可以

robert

满意:清洁度、员工和服务、客房舒适度
2023 年 10 月入住 2 晚
mgr 于 2023年11月1日 的回复
We appreciate your stay and your response.

10/10 超赞

jason

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Over night stau
2023 年 10 月入住 1 晚
mgr 于 2023年11月1日 的回复
We appreciate your stay and your response.

8/10 还可以

Amy

满意:客房舒适度,清洁度
2023 年 10 月入住 1 晚
mgr 于 2023年10月16日 的回复
Thank you for your stay and your response.

4/10 很差

Jennifer,Houston

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
You get what you pay for. Will definitely not stay again here
2023 年 10 月入住 1 晚
mgr 于 2023年10月16日 的回复
Thank you for your stay and your response. Would love to hear what happened during your stay. It helps us make the property better.

2/10 糟糕

真实旅客

商务旅客
不满意:客房舒适度
OMG, NO!!
This was apparently one of the last holdouts of a smoking room in existence! Complete with an ashtray (It was a clean one, though). Didnt know that at all when booking. Paper thin walls and doors. I literally could hear every conversation, the neighbor's tv, traffic and kids running up and down the sidewalk screaming, "HELLO EVERYBODY!!!". I mean, i literary could have slept in my vehicle and it would have smelled better and been quieter.
2023 年 10 月入住 1 晚
mgr 于 2023年11月7日 的回复
We do apologize for the issues that happened while you were here. We appreciate your response and your stay. If you call the front desk when you are having issues we can address them as it happens. We want your stay to be a pleasant one.

6/10 一般

Ashley

与家人出行
不满意:住宿条件和设施,清洁度
Ok for price
Well once we got there the room was hot and took along time for AC to get the room cool , it was a walk to get from the front desk to room not convenient at all. There was an old open bag of popcorn behind the chair and dirty sock behind the curtain.
2023 年 10 月入住 2 晚
mgr 于 2023年10月11日 的回复
Thank you for your stay and we appreciate your response. We do apologize for the issues. They have been addressed.

6/10 一般

Jeff

2023 年 8 月入住 1 晚
mgr 于 2023年10月11日 的回复
Thank you for your stay and we appreciate your response.

8/10 还可以

Jesse

满意:清洁度、员工和服务、客房舒适度
2023 年 10 月入住 1 晚
mgr 于 2023年10月11日 的回复
Thank you for your stay and we appreciate your response.

4/10 很差

Rocky

2023 年 10 月入住 2 晚
mgr 于 2023年10月12日 的回复
Thank you for staying with us and we appreciate your stay. We do apologize fir the issues you had while staying. Would love to know what went on that caused you to give us a 4 out of 10 rating. It helps us improve our property.

8/10 还可以

Larence

2023 年 10 月入住 1 晚
mgr 于 2023年11月1日 的回复
We appreciate your stay and your response.

4/10 很差

Maury

团体旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Half of the hotel is being torn out, hopefully to remodel and up grade. The hald still in use is in poor condition. Lights and lamps didn't work. Things like the ice machine is not convenient. If there is only half a hotel to take care of, one would think it would be in better shape.
2023 年 10 月入住 1 晚
mgr 于 2023年10月11日 的回复
Thank you for your stay and we appreciate your response. We do apologize for the issues. They have been addressed.

10/10 超赞

Jesus

商务旅客
满意:住宿条件和设施
2023 年 10 月入住 4 晚
mgr 于 2023年10月11日 的回复
Thank you for your stay and we appreciate your response.

2/10 糟糕

April

商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Sleep with a chair behind the door i was scared. Room smells like smoke. Sheets had wholes in them. Wouldn’t recommend.
2023 年 9 月入住 2 晚
mgr 于 2023年10月5日 的回复
April we appreciate your stay with us, as well as your response. This is not our standard and we apologize for the issues. It helps us make the hotel better for

10/10 超赞

Mlton

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth it
I st a place to stay while in town, but staff was wonderful
2023 年 9 月入住 1 晚
mgr 于 2023年10月5日 的回复
Thank you for your stay and your reponse.

6/10 一般

Charlie

与家人出行, 商务旅客
good
2023 年 9 月入住 1 晚
mgr 于 2023年10月5日 的回复
Thank you for your stay and your response.

6/10 一般

Daniel

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Seedy Motel Room
The amount of money I paid for this room is very similar to others that go for $ 25 less I wanted a nicer room and that’s not what I got. There is a crack in doors entrance appearing as if it had been kicked in a few times. The bathroom door would not close because it was bent in the middle. Poor room overall not worth the money I will pay the extra $ and stay across from Scott and White Hospitality,
2023 年 9 月入住 1 晚
mgr 于 2023年09月29日 的回复
Good morning Daniel, first thank you for choosing to stay with us and we appreciate your response. This is not our standard and you response helps the improvement of our property. We have addressed the issue you experienced

8/10 还可以

Cecil

与配偶出行
满意:员工和服务,清洁度
It’s a good property, they are remodeling one building so when it’s finished. It will be an updated and should be nice. I think they will start remodeling the building we stayed in when the other one is finished. We show dogs and they accept pets. I would stay there again.
2023 年 9 月入住 2 晚
mgr 于 2023年09月25日 的回复
Thank you for your response and we appreciate your stay. Unfortunately we are not pet friendly

8/10 还可以

Alexandria

与配偶出行
满意:员工和服务
Property was okay for a pinch, but it was pretty dirty and unclean inside of the hotel room.
2023 年 9 月入住 1 晚
mgr 于 2023年09月25日 的回复
Thank you for your response and we appreciate your stay

8/10 还可以

Ginger

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
mgr 于 2023年09月25日 的回复
Thank you for your response and we appreciate your stay

4/10 很差

Jason

商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
The sheets were old and uncomfortable. There was a drop ceiling in the bathroom. I opened up and looked up there and it was a huge expanse of nothing. It was lighted as well. Kind of creepy.
mgr 于 2023年09月25日 的回复
Thank you for your response and we appreciate your stay. We have addressed your concerns.

8/10 还可以

Wilfin

2023 年 9 月入住 1 晚
mgr 于 2023年09月21日 的回复
Thank you for your response and we appreciate your stay

8/10 还可以

Cynthia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
mgr 于 2023年09月21日 的回复
Thank you for your response and we appreciate your stay