Terrasini Hotel with Pool

"Nice place, good location, very clean. Only issue are the 2 gates after dark, all gates are locked and sometimes when you buzz - no staff answers. There is no walk in access except via one of the two gates. Wifi in our room was not good but we barely spent any time there except sleeping."

"Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!"

"Staff was excellent . Room was very nice with balcony . Very clean"

"Everything was excellent. Service was world -class. Beautiful appointments. Perfect in every way."

"The location is beautiful. The room horrible, beds uncomfortable, mattresses worn out, king bed was separating into two as soon as you lay down. Breakfast food choices were limited. Place is too big for the company to manage."