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关于特克萨卡纳万豪长住酒店的点评

3 out of 5
特克萨卡纳万豪长住酒店
3900 Saint Michael Dr, Texarkana, TX

点评

8.8

超赞

10 分 - 超赞。496 条好评，共有 766 条点评" "
8 分 - 还可以。142 条好评，共有 766 条点评" "
6 分 - 一般。58 条好评，共有 766 条点评" "
4 分 - 很差。34 条好评，共有 766 条点评" "
2 分 - 糟糕。36 条好评，共有 766 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Matias

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was great staff cleanliness everything was great
2024 年 3 月入住 1 晚
Residence Inn Texarkana 于 2024年05月8日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Jennifer

2024 年 4 月入住 1 晚

10/10 超赞

Kathleen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Residence Inn Texarkana 于 2024年04月1日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Sheena

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
We only stayed 1 night.. the only complaint that I have is that upon arrival I had to wait about 10 minutes to check in because there was no one at the desk.. there was a couple ahead of me and I don’t know how long they had been there before I came in
2024 年 3 月入住 1 晚
Residence Inn Texarkana 于 2024年04月1日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

Carrie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just a very clean and nice hotel. The room choices made the stay even better.
BH 于 2024年03月7日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Donald D

2024 年 3 月入住 1 晚
Residence Inn Texarkana 于 2024年04月1日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Darren，Baldwinsville

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly & prompt staff, even when the initial room we got appeared to be not cleaned or made, they quickly made a switch to another room that was ready to go and very comfortable
2024 年 2 月入住 1 晚
BH 于 2024年03月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Stephanie

2024 年 2 月入住 2 晚
BH 于 2024年03月20日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Tosha

与家人及幼儿出行, 商务旅客
Good quick few hours sleep
2024 年 1 月入住 1 晚
Residence Inn Texarkana 于 2024年01月22日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Residence Inn Texarkana 于 2024年01月19日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Melvin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚
Residence Inn Texarkana 于 2024年01月19日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Brittany

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
BH 于 2024年01月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay with your family
Kind of staff, nice big rooms, and a wonderful pool.
2023 年 12 月入住 1 晚
BH 于 2024年01月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 超赞

Eddie，Monroe

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Residence Inn Texarkana 于 2023年12月18日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Patricia

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：员工和服务
2023 年 11 月入住 1 晚
Residence Inn Texarkana 于 2023年12月18日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Devon

满意：清洁度、员工和服务、住宿条件和设施
Definitely the best option in town.
2023 年 11 月入住 3 晚
BH 于 2023年12月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 很差

LaToya

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will not go back!! The service was just OKAY. The room was not very clean. The rooms are not worth the price.
2023 年 12 月入住 1 晚
BH 于 2023年12月5日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

gerard

2023 年 9 月入住 2 晚
BH 于 2023年12月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Nick

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
BH 于 2023年12月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 糟糕

Beth

不满意：清洁度、服务设施、住宿条件和设施
My room wasn't very clean - trash and hairs in the bathroom with lots of grime around the toilet. Discovered there were no bath towels when I got out of the shower, only hand towels. Refrigerator still had leftovers in it from previous guests. Basically looked like housekeeping made the bed and only lightly spot cleaned the rest of the room - very disappointing.
2023 年 11 月入住 1 晚
BH 于 2023年12月4日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 还可以

Anti-Clog LLC

2023 年 11 月入住 1 晚
BH 于 2023年11月21日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Brandy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend stay
2 night stay. Had a good experience with the room and pool. Everyone was very helpful and friendly. Pool was clean and warm . Nice outdoor fireplace and area. The only thing that was not above par was the breakfast. No gravy for the biscuits. Sausage patties were so over cooked both mornings that you could not chewy it. Disappointed on the breakfast . Maybe a new cook? Or maybe needs a new cook.
2023 年 11 月入住 2 晚
Residence Inn Texarkana 于 2023年11月20日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 糟糕

Sarah

2023 年 11 月入住 1 晚
Residence Inn Texarkana 于 2023年11月6日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 很差

Joan，San Antonio

带宠物出行
不满意：清洁度
Room was dirty with hair in the bathroom. Bed was comfortable. Kitchen needs attention. Scratches on cabinets.
2023 年 10 月入住 1 晚
Residence Inn 于 2023年10月9日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 还可以

Ronald

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a Residence Inn. The fridge worked. The bed was comfy. The internet was adequate. It had decent coffee. Expedia should tell you there is a $100 non-refundable pet fee up front. If I had known, I might have booked a different property.
2023 年 10 月入住 1 晚
Residence Inn 于 2023年10月9日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, no issues.
2023 年 8 月入住 1 晚
Residence Inn Texarkana 于 2023年10月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Yvonne Wright

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Disappointed. Won't be back.
Mold growing in shower. Trash from previous occupant left in room. Dishes in cabinet were dirty. Air conditioner "clicked" every 5-10 seconds all night long. TV volume is restricted, I had to turn on subtitles to watch. Beware - there is a $2.50 fee for self-parking in their uncovered, unrestricted parking lot.
2023 年 9 月入住 1 晚
Residence Inn Texarkana 于 2023年09月25日 的回复
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 一般

真实旅客

与家人出行
不满意：员工和服务
Good location. The front desk lady was very unfriendly. She was having a personal phone call and talking about her toxic ex boyfriend. I felt like I was a huge inconvenience to her and was bothering her at check in. She was rude and not accommodating. When I would walk past front desk she would just glare at me. It was odd considering this is a Marriott and not a motel 6. My room clearly needed repairs, there were tears in my sheets and didn't seem to have been cleaned all the way. It just wasn't what I was expecting from a Marriott.
2023 年 9 月入住 1 晚
Residence Inn Texarkana 于 2023年09月25日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Stephen，Dolton

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Residence Inn Texarkana 于 2023年09月25日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Revatha

满意：清洁度
.
2023 年 9 月入住 1 晚
Residence Inn Texarkana 于 2023年09月25日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Glen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
KH 于 2023年09月13日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Kim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Holiday Week-end Getaway
Our stay was exceptional. The room was clean and very comfortable. The stay was quiet, the breakfast was very tasty. The staff were extremely kind and friendly. We will definitely stay here again for another weekend get-away.
2023 年 9 月入住 2 晚
Residence Inn Texarkana 于 2023年09月7日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Daniel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only thing we disliked was the TV. Other than that it was the best.
2023 年 8 月入住 2 晚
Residence Inn Texarkana 于 2023年09月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Santi

满意：员工和服务，清洁度
不满意：住宿条件和设施
Water in the sink would take a very long time to drain. The flush tank was taking hrs to refill every time one flushes the toilet!!
2023 年 9 月入住 1 晚
Residence Inn Texarkana 于 2023年09月5日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

Zachary，san diego

2023 年 8 月入住 1 晚
Residence Inn Texarkana 于 2023年09月25日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Carl

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff, and exactly what I needed
2023 年 8 月入住 2 晚
Residence Inn by Marriott Texarkana 于 2023年08月28日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Sonya

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tod she was super nice
2023 年 8 月入住 1 晚
Residence Inn Texarkana 于 2023年09月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Krystal

2023 年 8 月入住 1 晚
KH 于 2023年09月13日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Alexandre

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年07月31日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Joe

2023 年 7 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年07月17日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, Perfect
Clean, loved it.. Little pricey
2023 年 7 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年07月17日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Lauren

2023 年 6 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年06月23日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

Gregory

2023 年 6 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年07月17日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Matthew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Noce
Very nice hotel. The staff is very friendly and helpful. My only complaint is that the beds aren’t very comfortable.
2023 年 6 月入住 1 晚
BH 于 2023年06月6日 的回复
Thank you for taking the time to share your thoughts regarding your experience while staying with us. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

corey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚
Residence Inn by Marriott Texarkana 于 2023年06月23日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 超赞

Tiangelia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Awesome hotel awesome stay
2023 年 5 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年06月5日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 还可以

Miguel，Dallas

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Stayed for one night and you do not even have to use your car to go eat as there is several options within the parking area. They have limited amount of pillows for the pull out sleeper so request them early. Also check the shower to make sure they refilled the shower items to avoid the late night call.
2023 年 6 月入住 1 晚
Residence Inn by Marriott Texarkana 于 2023年06月23日 的回复
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

4/10 很差

Curtis

不满意：员工和服务，清洁度
Weekend stay
Stayed here for a weekend trip. The hotel is well situated near several restaurants and fast food places. They also had a decent breakfast selection. The hotel is also very close to Target. Now the not so great- Upon check I asked for a new comforter and was told they didn’t have any available at the moment. When I got to the room I realized that the bathroom had not been properly cleaned- dirty toilet, and the shower glass had a film on it. Also the shower had a pink film(bacteria) that shows up in moist areas. No one came in and cleaned the room- maybe this was in the fine print, but this wasn’t mentioned at check-in. Needed additional towels and was told they were in the dryer and it would be another hour. I called back to see if they could bring them and was asked to come down and get them.
2023 年 5 月入住 2 晚
BH 于 2023年05月30日 的回复
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 超赞

Tiangelia

满意：清洁度、员工和服务、住宿条件和设施
Great
2023 年 5 月入住 1 晚
BH 于 2023年05月30日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Tiangelia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Pool stays clean, friendly staff.
2023 年 5 月入住 1 晚
BH 于 2023年05月30日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.