4/10 欠佳
真實旅客
家人同遊, 多人同遊
2019年6月18日
不滿：整潔度和職員與服務
i went there with my family last week. I prioritised the property as per the reviews in Google and other sites about the property. I got 4.3 rating in almost every sites. But now I am thinking that if this hotel have the rating 4.3 in 5, what is the conditions of other hotels at Thanjavur.
Cleanliness is very poor. Glasses placed inside the hototel rooms are not at all clean. The most terrible thing is they the hotel staffs have no idea about the booking and changes we need in rooms as we booked through Expedia.com. For every questions, they were saying like we don’t know, pls contact ur booking site. Atlast we had to contact the Expedia for further assistance.
Anyway thank you very much Expedia for ur support. One Mr.Adarsh from Expedia team helped us for arranging what we need. Thank you very much.
真實旅客
於 2019 年 6 月住了 3 晚