Oxford The Colonnade Hotels

"Clean room, nice staff"

"First off I was given a smoking room and I even called in and spoke to Paul and he said would make sure I received that a month out . The problem is the room smelled like smoke and I have asma and sleep apnea so all this dirty air is going thru my machine . So all my equipment is gonna have to be changed . It was a busy race weekend so no other rooms for me to change . So basically three days of this . Next locked in the bathroom the door handle didn’t work . Went to turn on show and the know was held on by a 6 inch bolt that could barely turn . No help from staff . The list goes on"

"Great location, clean rooms"

"Worst breakfast and no live staff to check in. Run away from this nasty place!!!"

"Clean property. Staff friendly."

"Cleanest room I’ve stayed in in a long time and we are frequent travelers who usually stay in much more expensive rooms. Cozy beds, nice bathrooms. Nice decor. Highway is loud but we always bring a white noise machine anyway so it didn’t bother us. Noon checkout was awesome. Reception staff was so sweet."

"Easy free well lit parking. Clean premises. Looks very new. Room clean and updated. Great beds"

"I stayed at this hotel for three nights, and the conditions were completely unacceptable. From the moment I checked in, there were live bugs on the walls and dead bugs all over the floor. This alone should have been a red flag, but the situation got worse. On the final night, I discovered bedbugs in the room. At that point, it became clear that this was not just a minor cleanliness issue but a serious sanitation problem. Staying in that environment was extremely uncomfortable, and I now have concerns about contamination of my belongings. This is not something any guest should have to deal with, especially over multiple nights. I reported everything at checkout and am pursuing a full refund. I strongly caution anyone considering staying here. Until these issues are properly addressed, this property should not be hosting guests."

"Breakfast provided all that you would expect and would meet the needs of any person"