Baños de Agua Santa The Hand of the Pachamama Hotels

"In most rooms breakfast and dinner is included. The food is the best of Baños and the service is top notch. "

"We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall. "

"The breakfast was fantastic! Johann is a wonderful and super helpful host! He went above and beyond to help us find places of interest and even gave us bath caps and towels to enjoy the thermal pools. Highly recommend!"

"Our stay at Samari Spa Resort was truly unforgettable. The property itself is absolutely stunning—elegant, peaceful, and surrounded by breathtaking natural beauty. From the moment we arrived, we could feel that this was a special place. What made our experience even more meaningful, though, was the warmth of the staff. Every single person—from reception to the restaurant—was not only professional, but genuinely kind and welcoming. They created an atmosphere that felt both luxurious and incredibly comfortable, which is not always easy to find. Traveling with young children (ages five and three), we weren’t sure what to expect at a more upscale resort, but it exceeded all expectations. Our kids had an amazing time, especially enjoying the chocolate massage and the pool area. It meant so much to us to see them so happy and included. Between the beautiful setting, the thoughtful details, and the heartfelt hospitality, we created memories we will cherish for a long time. We still find ourselves talking about how warm and special our experience was. We can’t recommend this place enough."

"Everything was great, except a little trouble with the main entrance, digital entry. Not all the numbers showed up but they quickly respinded. Having a washer and dryer was great and a kitchen. It was a spacious 2 bedroom that could sleep 6 comfortably."

"They only serve breakfast "

"Excellent property, everything is clean, wonderful view."

"Beautiful hotel in city center"

"A comfortable hostal on a quiet dead end street. Spacious and bright. The staff were helpful and friendly. Views on the mountain and down the valley."