Dallas The Shops at Legacy Hotels

"Clean room.staff was super friendly. Only complaint was the shuttle. Noone advised that you needed to book it."

"The room wasn’t cleaned very well during our stay. We were not greeted properly upon first arriving and we never received a cart to bring our belongings up to the room. We ended up making 2 trips and taking them up by ourselves. The TV was horrible and would cut off every 2-3 minutes for 30 second intervals. The pillows had a smell to them. The manager was nice and gave us a discount. However, I don’t think I would come back considering the price after discount still wasn’t good considering the service. You had to really push and call multiple times when making a request for items, etc. The room was very noisy and we had to be moved to another room. Even then, there were a lot of slamming doors by other guests. Not an enjoyable experience."

"Everything was wonderful but the pool was unfortunately dirty when we arrived on Friday afternoon, I believe they were cleaning it on Saturday but we were only there one night. The breakfast was fenomenal! Great kitchen staff and waiter!"

"Staff were rude and hard to find (front desk was commonly empty). When you do find someone they didn’t know the answer half of the time. The property was a construction zone and everything except the gym was closed. It was not worth the money."

"Clean room, breakfast was fire and hotel was homelike."

"Breakfast was great, location was perfect."

"This location is nestled in a central area and the hotel is always beautiful & bright! "

"Friendly staff. Rooms are spacious and well maintained "

"Friendly staff, fast and efficient and was ready to handle any problem if any"