Club Quarters The South hotels

"Very convenient after a long flight, smart and clean room. "

"Gym equipment broken, couldn’t use the treadmills, "

"I Love the idea of The Grove. The property is beautiful and the pools and waterpark were very nice and well kept. The food and restaurants were satisfying overall.I wish we would have checked out the Pier and Paddle Boats. Overall it was a good experience, but our room twice had no hot water. Maintenance was helpful and came and fixed it the first time, but then the next morning there was no hot water again and it took half the day for someone to come. The second time, they determined it was a faulty thermostat and would have to replace it. They did the temporary fix again and we were all able to take our warm showers. Our second disappointment came when we hyped our 3 children up for an evening at the arcade for our last night and when we arrived, it was closed. Signs were still outside advertising their $25 special inside the arcade and there was no sign indicating that they were closed or temporarily closed and when they intended to reopen. When we contacted the front desk, they didn’t seem aware that the arcade was closed and when they contacted us with a reason/solution it was just a generic response about how availability and hours of operation are subject to change. We ended up going offsite to a local arcade. I’d like to say I’d come back, but researching and trying out another local resort and water park would be part of my planning first."

"A/c worked good. "

"Clean room, great customer service and great location"

"The elevator in this hotel doesn’t work. You have to wait 30 minutes to get into working elevator. At one point in my stay to avoid waiting I had to go up by stairs to the 22 nd floor. The key doesn’t work. The cleaning is terrible and no towels by the pool."

"It was so nice much nicer than we expected! It was so clean the staff is amazing and great location!!!"

"We were very impressed with the amenities and hotel itself. The room was average, but it was clean and had what we needed. Overall this we really enjoyed our stay and would definitely recommend! "

"Decent food"