美國南部拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$538

「I called the front desk multiple times and couldn’t get through. Not enough food from breakfast / they ran out The checkin experience was awesome ! Parking is great and gym room access was easy.」

「挺好的」

「First off, I had reservation for check in at 3pm. When checking in I was told my room wasn't ready due to having the some water damage in the room. I had stated to the clerk at the front if I was going to get a room with water damage, he stated "no". Around close to 5pm I was able to finally able to check in to my room. Room looked clean up until I had noticed that the floor was wet. Didn't think much since husband had just took a shower and he probably had wet feet. Decided to just wipe the...

「Sliding shower doors would not stay closed so bathroom floor flooded with each use. We reported on 1st day and still not fixed 4 days later. Door card entry system went out for two days over the weekend so we had to be let into our room by staff Management told desk personnel it would be repaired Monday, but not sooner due to the weekend. What kind of management and customer service is that? Noise inside hotel from nearby highway was ridiculous. Our only reason for staying was that we...

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」