Overall the hotel was decent and the staff is really helpful. What they lack in terms of establishment, they make up for it with their service team. We had breakfast and dinner and it was decent.
Anupama
於 2022 年 12 月住了 1 晚
8/10 不錯
Velupillai
2022年6月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Velupillai
於 2022 年 6 月住了 1 晚
4/10 欠佳
Rohith
家人同遊
2020年1月26日
不滿:職員與服務和住宿狀況
AC rooms not provided. Free breakfast not provided, they were not informed about free dinner. Details of accommodation like Ac/ free dinner/ Free breakfast not shown in invoice or receipt
Rohith
於 2020 年 1 月住了 1 晚
4/10 欠佳
Jessie
家人同遊
2020年1月13日
讚好:整潔度
不滿:住宿狀況和客房舒適度
Good Location, bad ambiance
Not worth the price. Very disappointed.
The front desk folks not helpful at check in and the rooms are mediocre
The area around the hotel is nice and close to the beach
Jessie
於 2020 年 1 月住了 1 晚
10/10 優異
Irene
2019年3月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay at Marine Palace Hotel
Fantastic staff, Fantastic location, Fantastic food Manager Harrie and staff arranged our pick up at Trivandrum Airport and transfer to the Hotel Marine Palace. They also arranged all our trips and tours with private air conditioned car and driver guide. We visited Temple Elephant parades, Tea Plantations, A trip to the tip of India where the Oceons meet and a spectacular boat trip in the Back Waters all recommended by staff. The hotel public areas and our rooms were spotlessly clean and my room was spacious with fine shower suite and access to a veranda overlooking the Arabian Sea and beautiful sandy beach. Location was central for lots of shops and restaurants but also quiet and peaceful. Can’t thank staff enough, they looked after us very well. Harrie booked or train for our onward journey to Kochi and was there at the station when we arrived by taxie. He accompanied us to our train carriage and ensured all was good for us and we knew where to go when we arrived at Kochi for our further stay there. We will defiantly be back and HIGHLY RECOMEND THIS HOTEL TO OTHERS.
Irene
於 2019 年 3 月住了 8 晚
8/10 不錯
John (Vienna)
2018年1月14日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Friendly staff, good location.
From the outset the staff were exceptionally friendly and we knew they would always do what they could to help. The room was comfortable and clean. One thing which surprised us was that they asked us each morning whether we wanted the room cleaned, at first we thought it was charged extra, but it wasn't and they did a good job. The hotel is not on the main beach-front which is both good and bad. Obviously the view was not quite as good, although we could see the sea. But it also meant we did not get the awful, loud karaoke from the big events at the other end of lighthouse beach.
John
於 2017 年 12 月住了 13 晚
8/10 不錯
真實旅客
2017年12月7日
讚好:職員與服務、住宿狀況和客房舒適度
stayed in a family suite - it was ok, but overpriced
The hotel was basic but very clean and tidy. Clean sheets and towels every day. Room cleaned every day. Bed very comfortable and Air Con and Fan in every room. Staff very friendly and helpful when my husband fell ill one night. Would recommend to anyone wanting just basic hotel room. Breakfast very good but dining room a bit dingy. It is situated in the mainly Indian part of Lighthouse Beach and although very busy with Indian tourists at Christmas and New Year absolutely no problems. Excellent service by Hotel staff.
Sheila and Kevi
2/10 很差
Madhukar
2016年12月30日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel I've stayed in
One of the worst hotels I've stayed in. Cramped room, outdated furniture,dirty linens. No wi-fi in the room and lack of car parking space. Only one word for this hotel -- AVOID