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关于回声蒂法野生动物园酒店的点评

4 out of 5
回声蒂法野生动物园酒店
Kataragama Road, Thissamaharama

点评

8.4

很好

10 分 - 超赞。36 条好评，共有 83 条点评" "
8 分 - 还可以。27 条好评，共有 83 条点评" "
6 分 - 一般。14 条好评，共有 83 条点评" "
4 分 - 很差。6 条好评，共有 83 条点评" "
2 分 - 糟糕。0 条好评，共有 83 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

8.4/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Shuk Han

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great view

10/10 超赞

Shuk Han

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great view

10/10 超赞

yuan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
干净，宽敞
安静。早上起来鸟语花香。房间很舒适。特别大。

10/10 超赞

CHIHYUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
因為酒店在大整理所以沒有成功入住，但是還是很客氣的請我們喝了一杯超棒的飲料，冰冰涼涼味道很好，周圍環境也是很漂亮，就在Tissa湖旁邊，不過超級幸運升等到另一家酒店感覺真的太棒了

4/10 很差

真实旅客

不满意：员工和服务
永远打不通的客服
因为妻子生病，需提前回国看病，可酒店电话不同工作时间点打了十几次都打不通，联系 hotel 客服，他们打了几次酒店电话才打通，对于这种特殊情况提前几天取消都必须扣全款，服务烂到爆

6/10 一般

Mark，Sonoma

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked this hotel but some of the guests were extremely rude and noisy, pushing in front of us at breakfast (which was extremely good), and being generally loud. If we were to stay in that area again we would choose an hotel tat did not cater for foreign tour groups.
2024 年 2 月入住 2 晚

10/10 超赞

Richard

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is outstanding with an unbelievable view. Angela at the front desk was really helpful and pleasure to deal with during our entire stay.
2023 年 12 月入住 1 晚

10/10 超赞

Ishani

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
this is a very serene and tranquil place. it has stunning natural beauty next to a lake. customer service has been at it's best. Love the place
2023 年 8 月入住 2 晚

6/10 一般

Daniel

满意：客房舒适度
Comfortable hotel. Nice view, but is a little worn
Was expecting a bit better, based on reviews and photos. The place is a bit worn down, especially the rooms. The view out to the lake is nice and the reception/lobby area is comfortable. Rooms are what let it down. They are looking a bit worn and need a facelift. Sliding window/doors on the room were quite dirty and needed a good clean. Some walls had cracks and stains. Bathrooms are a little smelly. Staff are a little slow and took a while for them to check us in and out. There is probably better options for the money.
2023 年 6 月入住 2 晚

6/10 一般

Hiam

2023 年 4 月入住 1 晚

4/10 很差

Ramanathan iyer

2022 年 3 月入住 1 晚

6/10 一般

Haris

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
The property is amazing - grand and beautiful. The architecture is very good and so is the view. You can spend a lot of time around the property and enjoy it. Staff is not very helpful - had to ask for a pool towel 3 times still did not get it. So, that's something they can improve upon. They do not have a buffet breakfast, so the staff provides a fixed menu. Overall, its nice and beautiful but staff can be more helpful and they can pay little more attention to attending to the guest.
2022 年 3 月入住 1 晚
Lilan Jayaweera 于 2022年03月31日 的回复
Dear valued Guest, Thank you very much for the review, please accept for the inconvenience cause, will forward your feedback to relevant managers for action, hope to see you again

6/10 一般

Nuria

Las fotos del alojamiento engañan un poco. La habitación no estaba muy limpia. No hubo buena comunicación de parte del hotel, no nos avisaron de que tenían un evento la noche que llegamos, lo que no hizo posible cenar en el alojamiento y tampoco pudimos usar la piscina. Las vistas son bonitas.
2022 年 1 月入住 2 晚
Lilan Jayaweera 于 2022年02月6日 的回复
Dear Guest, Please accept our sincere apologies for the inconvenience cause due to the function we had in the property, hope you will visit us again to serve you better, Thank you

10/10 超赞

Tuva

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good service! Ufortunately ended up getting quarantined and had to use the hotel for my quarantine... They took good care of us and called us several times a day to make sure we had food and water or needed anything. Impressive!
2022 年 1 月入住 3 晚
Lilan Jayaweera 于 2022年02月6日 的回复
Dear Valued Guest, Hope you a safely back in your mother land, its a pleasure to serve you and hope you will back to EKHO safari on your next visit to Sri Lanka

10/10 超赞

Blake

2021 年 12 月入住 2 晚
Lilan Jayaweera 于 2021年12月31日 的回复
Thank you very much for your lovely review, hope to see you again in the near future

10/10 超赞

Anna Frederikke

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay and great facilities
We had a great stay at EKHO Safari Tissa. We were upgraded to a suite with lakeview upon arrival. The facilities were in great condition, and the swimming pool (quite) clean. Dinner and breakfast bouffet with lots to choose from. The only negative is that the safe did not work.
2021 年 12 月入住 2 晚
Lilan Jayaweera 于 2021年12月13日 的回复
Dear Valued guest, Thank you very much for the review and its a pleasure to know you had a memorable stay with us, hope to see you again in the future

10/10 超赞

Charlotte Sverre

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs up
Very comfortable, nice and clean hotel with friendly staff. We recommend!
2020 年 3 月入住 3 晚
GM 于 2020年04月8日 的回复
Thank you very much for the review published , glad to know that you have enjoyed our hospitality . hope to see you again

10/10 超赞

Itobal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelete
Buena ubicación, buen trato y muy limpio
2020 年 2 月入住 1 晚
Lilan Jayaweera 于 2020年02月23日 的回复
Thank you very much for the review, we are glad that you have enjoyed your stay with us, hope you will visit us again.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Location for walking around lake and to restaurants. Large very clean pool. Good wifi and breakfast. Very friendly staff. Room very clean with house keeping daily.
2020 年 2 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

8/10 还可以

Knut

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value
Good value for money. Nice room. Nice view. Restaurant average
2020 年 1 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

8/10 还可以

Mary S

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel on the lake in Tissamaharama
Hotel is in a great location right on the lake. Rooms are nice and clean. Recommend staying in the lake view room. From bed you have a view of the lake. Langur monkeys playing on property. Theres an island just off the hotel in the lake which is teaming with wildlife. Room service was prompt and delicious. Good pool. Comfortable bed and pillows. Amazing water pressure from rain shower. Great loungers in front of pool to watch the sunset over the lake. Down side Checkin process seemed longer than it should have. No balcony in room Bathroom needs some update Walkways are loud becuse of the A/C units are attached on the side of them
2020 年 1 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Mary, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

Aidan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tropical
It was beautiful, right in the wild beautiful scenery. Lovely room
2020 年 1 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Aidan, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

6/10 一般

Sonali

与家人出行
Could have been better!!
Stayed one night at Ecko safari, Tissa. The overall the stay was pleasant but they can improve on their b'fast menu aswell as room cleanliness. Towards the end on the stay we didn't have water in our WC, luckily for us we had finished using it!
2019 年 12 月入住 1 晚
EKHO Safari Team 于 2020年01月12日 的回复
Dear Valued Guest, Thank you for your patronage and valuable feedback.

10/10 超赞

HADA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
パーフェクト！
素晴らしいこじんまりしたホテルです。 全く問題なし。また来ます！！ ボクの部屋がエアコンの室外機がずっと夜中中、音を立てて回っていて少しうるさかったです。 朝食も抜群に美味しかった。スリランカブレックファースト（前日の予約）は特に素晴らしかった。
2019 年 12 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

4/10 很差

GuestF，Canada

与家人出行, 与配偶出行, 团体旅客
满意：住宿条件和设施
不满意：员工和服务，清洁度
The first impression of the hotel was remarkable. It's beautiful and clearly laid out. Our room was not ready when we arrived and they half cleaned the room. The sheets were stained and dirty. Washroom smelled like piss. Staff were not friendly and wouldn't respond to questions.
2019 年 10 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you for taking the time to share your experience at the property. Please accept our sincere apologies for the inconvenience experienced during your stay. We have already taken corrective measures to ensure the guests leaves with happy and pleasant memories. Warm Regards

6/10 一般

Karl

满意：员工和服务
不满意：住宿条件和设施，清洁度
As is the norm in Sri Lanka the staff are super friendly. Alas thats where it stops for me, the food is terrible, rooms are in need of serious updating gaps in door (not good for the mossies) not the cleanest and didnt even make the bed. To top it off when you fancy a nice dip in the pool after a sweaty day on safari, the water is green .
2019 年 10 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Karl, We appreciate you taking the time to highlight your experience at the property. Please accept our sincere apologies for the inconvenience experienced during your stay. At EKHO Safari we strive to ensure that guests leave with happy and pleasant memories. Should your travels bring you back to Sri Lanka, we are delighted to welcome you back. Warm Regards

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Serenitet och vacker natur, ok att bo för ett par dagar!
2019 年 8 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
ear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

6/10 一般

真实旅客

2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely lake front property. There were a couple of small problems, but the staff fixed them. Breakfast is incredible. So delicious
2019 年 8 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
ear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

6/10 一般

真实旅客

2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Service, very nice room with nice view! Not only for breakfast, also for dinner you can enjoy a buffet (for dinner you have to pay) ... the choise of served food is great and very delicious. One day we did a safari - so we got a lunch packet instead of breakfast. That was perfekt. We also really enjoyed the pool. All in all, we felt very comfortable.
2019 年 4 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
ear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

6/10 一般

Jonathan

与配偶出行
满意：员工和服务，清洁度
Nice atmosphere, friendly staff. Nice location and views.
2019 年 3 月入住 1 晚
the EKHO Safari team 于 2019年04月8日 的回复
Hello Jonathan, Thank you so much for your kind review with regards to the atmosphere and the staff at EKHO Safari. We look forward to having you again if your travels bring you back to Sri Lanka. Best Wishes

8/10 还可以

ARUN

满意：客房舒适度，员工和服务
不满意：清洁度
The location of the hotel and our room was wonderful. However, the housekeeping was below par. We had to call them back multiple times to clean the room every time something would get let out. The hotel is a little dated and needs to be upgraded - the bathroom doors and the room windows needed to be replaced.
2019 年 2 月入住 2 晚
Shanela 于 2019年03月15日 的回复
Hi Arun, Thank you for taking time to review your stay at EKHO Safari. We are glad to hear that you liked the room and found the location convenient and quiet. However, we are sorry to hear that the cleaning of the room was not up to our usual standard. Your comments on refurbishment are duly noted. Thank you for letting us know and we will be working on ensuring that there won't be any more experiences like this. Warm Regards, the EKHO safari team

8/10 还可以

Yoshiaki

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ティッサのリゾート
湖に面してプール、それを囲む形のホテルで解放感・リゾート感があります。レストランもプールの横でテラス席もあり雰囲気は良いのですが、味はちょっと。スタッフは感じが良く親切です。建物が古いので、もっとメンテナンスが必要と思います。
2019 年 1 月入住 1 晚
Shanela 于 2019年03月15日 的回复
Hi Yoshiaiki, Thank you for reviewing your stay at EKHO safari. We are glad to hear that you enjoyed your stay and loved waking up to those serene views. Your comments regarding the food and the building have been noted and we thank you for letting us know. Best Wishes, the EKHO Safari team

10/10 超赞

Dr. Sebastian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ekho safari Tissa
We travelled as a family. The hotel is situated at the most scenic spot at tissamaharama overlooking the lake. Had breakfast at hotel and and it was not bad but could be improved.
2019 年 2 月入住 1 晚
Shanela 于 2019年03月15日 的回复
Hi Dr. Sebastian, We apologise for responding to your kind review this late. Thank you for taking your time to review your stay with us. We are glad to hear that you liked the views and we hope your family had a good time as well. We are sorry to hear that breakfast was not up to our usual high standard. If your travels do bring you back to Sri Lanka, we look forward to welcoming you again. Best wishes, the EKHO safari team

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful property. Our room was exceptional clean and spacious and a view of Tissa lake. There were always staff around the property cleaning and upkeeping the grounds and the building. Staff always asking if there is anything you need and certainly most attentive.Would highly recommend this hotel if you are in the area
2019 年 2 月入住 2 晚
Shanela 于 2019年03月15日 的回复
Hello! Thank you so very much for this great review of your stay. We are happy to hear that everything was up to standard and to your liking. We appreciate your recommendation to others as well. We look forward to welcoming you again if your travels bring you back to Sri Lanka. Best Wishes, the EKHO Safari team

8/10 还可以

MONIKA

满意：客房舒适度
不满意：清洁度
magnifique emplacement, bel hôtel avec vue sur piscine et lac. Bon repas et petit déjeuner; service accueillant mais malheureusement propreté insuffisante
2019 年 2 月入住 2 晚
Shanela 于 2019年03月15日 的回复
Hi Monika, Thank you so much for your kind review of your stay at EKHO Safari. We are glad to hear that you enjoyed the views and location of the hotel as well as the food and service. We are sorry to hear that the cleanliness of the hotel was not up to our usual standard. Thank you for letting us know and we will work towards ensuring that this does not happen again. Best Wishes, the EKHO Safari team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 2 晚
Shanela 于 2019年03月15日 的回复
Hello! Thank you for your kind review of 8/10 for your stay at EKHO Safari. Best Wishes, the EKHO Safari team

10/10 超赞

Zahera

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for Yala National Park safari. Very nice welcoming staff. Great breakfast. Nice restaurants around the property. There restaurant is good too. Would definitely stay again!
2019 年 1 月入住 2 晚
Shanela 于 2019年03月15日 的回复
Hi Zahera, Thank you for taking time to review your stay at EKHO Safari. We are looking forward to welcoming you again, please do come again! Warm Regards, the EKHO Safari team

10/10 超赞

Rune

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Top standard, professional service
A very nice hotell sentral in the village. A nice driving distance to Yara national park (ca.20-30 minutes). Top standard rooms. Professional and helpful service. Nice pool. Nice food/ bufet. The WiFi was perfect. Didn’t have any problems wherever we were in the hotel.
2019 年 1 月入住 1 晚
Shanela 于 2019年03月15日 的回复
Hi Rune, Thank you so much for your kind review of your stay at EKHO Safari. We are glad to hear that you did not have any problems during your stay. We look forward to welcoming you again. Best Wishes, The EKHO Safari team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚

10/10 超赞

Long

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room is great. it's clean and great view and is beside Lake Tissa. Great lake view from our room.
2018 年 12 月入住 1 晚

8/10 还可以

Uma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is cosy and inviting. Rooms have a good view, clean and comfortable. Quiet and walking distance to local eateries (no street lights though)
2018 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 11 月入住 1 晚

10/10 超赞

Ove

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfekt inför safarin
Ett jättefint hotell med trevlig och serviceminded personal. Utsikten från vårt rum var härlig, med sjön och en liten ö full med fåglar precis utanför. Närområdet har inte så mycket att erbjuda förutom att vara vackert, utan då får man ta sig cirka en och en halv kilometer från hotellet. Maten var bra men jämförelsevis något dyr. Rent och fint överallt på hotellet :)
2018 年 11 月入住 1 晚

10/10 超赞

Marzio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience! In every way.
2018 年 8 月入住 2 晚

8/10 还可以

Anders Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚

10/10 超赞

Hanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 2 晚

8/10 还可以

kiyoshi Alwis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It’s a small hotel but you get a beautiful view of the Tissa lake. The view is absolutely breathtaking! Would recommend this place to anyone who wants to take a closer look at the Tissa lake and admire the beauty of it all day long! However, the buffet was not the best even though they had a variety ranging from authentic Sri Lankan to western , but for the amount we paid it was a fair deal I’d say! :)
2018 年 4 月入住 1 晚