Thousand Palms Golf Hotel

"This should not be referred to as a resort. IT IS NOT A RESORT. No Valet. No Doorman. No bell service. No Gift shop. No concierge. Broken elevator. Booked specifically to have a restaurant. Had 45-50 minutes for breakfast last Sunday, sat there for a half hour and no one looked at me. I had to ask the table next to me how does one get table service? I even called the front desk and asked them to send a waiter to my table and NOTHING. It was busy because of BNP Paribas - but they have that event every year SO STAFF FOR IT! That’s why the prices go up exponentially is because everyone comes in to town for this tennis tournament. I Ended up having to quickly check out and find somewhere to have breakfast so I could leave for the tournament. Very disappointing. I left feeling ripped off."

"The rooms were comfortable and a great location."

"We were so glad that we chose to stay here instead of one of the lower priced. Hotels, like BW. Such a nice resort. The pool and Jacuzzi area are beautiful, clean and refreshing. The staff are hospitable and helpful. As you walk through the breezeways, you feel cool because there’s a lot of shade on the INTERIOR of the resort. Next time we’re going to try to book a room with a little patio. And the smell of blossoms from the citrus trees all around you is fantastic. A wonderful on clave."

"Got the worst room in the resort - booked through Expedia. 15 minute walk to lobby and view of the parking lot! "

"Way overpriced for the state of this property. Cheap coffee in the room, not replenished daily. shower not really working. Restaurant terrible. If you like motel 6 this is a place for you"

"My recent stay at the hotel had its ups and downs. On the positive side, I had an absolutely wonderful experience at the spa. Hiram gave me one of the best massages I’ve ever had, and his service was top-notch. Unfortunately, the rest of the stay didn't measure up. In my room, the hot water only came out of the tub spout, not the showerhead. I mentioned it to the front desk, but they simply took a note, and nothing was done. I ended up having to shower by crouching under the spout; it felt like bathing with buckets. The staff throughout the hotel seemed unfriendly and overworked, which made for an unwelcoming atmosphere. Dining at Capri Restaurant was also a letdown; service was incredibly slow, and it took 30 minutes just to get a cup of water. Overall, while Hiram at the spa deserves high praise, the hotel experience itself needs great improvement."

"Room was spacious and well equipped with everything you need. We played pickleball and went to one of the pools. It was conveniently located to restaurants and only a short drive to Indian Wells where we were attending the tennis tournament. We would definitely stay here again!"

"Beautiful place!"

"I didn't use the pool"