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关于提比里亚莱昂纳多酒店的点评

提比里亚莱昂纳多酒店
Habanim Street 1, Tiberias

点评

7.8

还可以

10 分 - 超赞。106 条好评，共有 293 条点评" "
8 分 - 还可以。92 条好评，共有 293 条点评" "
6 分 - 一般。55 条好评，共有 293 条点评" "
4 分 - 很差。24 条好评，共有 293 条点评" "
2 分 - 糟糕。16 条好评，共有 293 条点评" "

8.0/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.6/10

住宿条件和设施

7.6/10

环保

点评

4/10 很差

Gershon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They we're renovating the whole time we were there. They didn't inform us of that when we booked. The breakfast was pathetic and 4 of the 5 nights they only had breakfast for dinner. No main course. The massage spar didn't have anyone who spoke English.
2024 年 5 月入住 5 晚

10/10 超赞

benjamin

满意：清洁度、员工和服务、住宿条件和设施
Staying at the Leonardo Plaza Hotel in Tiberias was an absolute delight! From the moment I stepped into the beautifully remodeled room, I was captivated by the attention to detail and the stunning view overlooking the boardwalk. The location couldn’t have been more perfect, situated in the heart of everything, yet offering a serene escape. What truly set this experience apart was the exceptional service provided by the staff, Talia the public relations manager in particular was extremely helpful and polite. Every request or concern I had was swiftly addressed with a smile, making me feel incredibly well taken care of throughout my stay. Their attentiveness and professionalism truly exceeded my expectations, ensuring a seamless and memorable experience. I can confidently say that my time at the Leonardo Plaza Hotel was nothing short of five stars, and I eagerly look forward to returning for another unforgettable stay.
2024 年 5 月入住 2 晚

10/10 超赞

Hersh，Brooklyn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 5 晚
ממ 于 2024年02月1日 的回复
אורח יקרמודים לכם על המשוב החיובי נשמח לארח בכל עת בברכה,אבנר מלכה מנהל קשרי אורחים

10/10 超赞

miryam

2024 年 1 月入住 1 晚

10/10 超赞

Sami

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Amazingly managed hotel
2023 年 9 月入住 13 晚
mm 于 2023年10月19日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

8/10 还可以

Emanuel

满意：住宿条件和设施，清洁度
2023 年 9 月入住 2 晚
mm 于 2023年10月1日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Yakov

不满意：清洁度、员工和服务、住宿条件和设施
Air-conditioning in both of my rooms were not working. I went downstairs to complain a number of times and it was not repaired. I asked for other rooms, and was not given. So I asked for fans, since my kids were all sweating and my rooms were extremely hot (temperature was close to 100 that day) after begging for a while I got only 1 and later another one, which both were broken as well. (I wish I can post a videos clip from the fans) I needed to gown down late an night to ask for tape so I can do my own repairs. When I was downstairs 2 other guests complaining about the same issue. Not only don’t they have working AC in the rooms, the hallways the common areas are extremely hot as well.
2023 年 9 月入住 1 晚
mm 于 2023年10月1日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

6/10 一般

Hilary

不满意：员工和服务
Adequate hotel, unfriendly staff
Good location on lakefront with nice pool area. Rooms clean but a bit tired looking. Breakfast had good choice but hot food was barely warm. Staff however were unhelpful and borderline rude. At check in we were given no information at all about the hotel, breakfast times, pool times etc. I asked about pool times and was told it was open until 7pm but when we went to the pool at 5.50 it was already closed. We had ordered a room with an extra bed, which was not provided and we had to ask for it. We were not given any information about parking and got a ticket and fine on our first day. Lifts were often busy and as well as other rude guests barging in front of us, we even had a staff member push in front of us to get in the lift. Overall hotel was adequate but rude staff would put me off staying with this hotel again.
2023 年 9 月入住 2 晚
mm 于 2023年09月18日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

8/10 还可以

SHLOMO

满意：员工和服务，清洁度
all good
2023 年 9 月入住 1 晚
mm 于 2023年09月10日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Hiba

不满意：清洁度、员工和服务、住宿条件和设施
Place is noisy full of kids running around in hallways from early morning. Older room are so old, they look so dirty. Staff is not friendly.
2023 年 8 月入住 3 晚
ממ 于 2023年08月24日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

4/10 很差

Sophia

与家人及幼儿出行, 团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property requires some maintenance as the hotel has a smell to it from poor ventilation and aged facilities. Overall this hotel was too busy and noisy for our liking. The facilities were not great and we were not given any notice that certain swim hours are limited to only male or female guests. The breakfast was good.
2023 年 8 月入住 3 晚
ממ 于 2023年08月24日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

2/10 糟糕

talin

与家人出行
不满意：住宿条件和设施，服务设施
First of all hotel looks old which we were ok with. The amount of kids you see is crazy. No control during the rest hours. We stayed 3 nights were woken up twice by kids playing soccer in the hallway. Hotel staff doesn’t do anything about it. I wouldn’t consider staying there again.
mm 于 2023年08月19日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

4/10 很差

Firat

商务旅客
不满意：员工和服务，清洁度
2023 年 8 月入住 4 晚
צצ 于 2023年08月19日 的回复
אורח יקרמודים לכם על הדירוג נשמח לארח בכל עת בברכה, אבנר מלכה מנהל קשרי אורחים

6/10 一般

rochelle

2023 年 8 月入住 2 晚
צצ 于 2023年08月24日 的回复
אורח יקר ,מודים לכם על הדירוגנשמח לארח בכל עתבברכה,אבנר מלכה מנהל קשרי אורחים

6/10 一般

Line

与家人出行
2023 年 8 月入住 2 晚
mm 于 2023年08月17日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Rachel

满意：清洁度、员工和服务、住宿条件和设施
Number one service
2023 年 7 月入住 2 晚
mm 于 2023年07月20日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Jose Ribas M

2023 年 6 月入住 1 晚
mm 于 2023年07月6日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

8/10 还可以

Gregory

满意：住宿条件和设施
A nice tourist hotel in a very good location. Right on the lake and a short walk from the promenade. Not luxury, but perfectly good. Only negative, filled with tour groups. We went down to breakfast just as about three bus loads of holy land tours arrived. Kind of a mob scene
2023 年 6 月入住 1 晚
mm 于 2023年06月26日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Larry

满意：员工和服务，清洁度
The hotel is centrally located for exploring Galilee. Make sure to opt for the sea view rooms!
2023 年 5 月入住 1 晚
mm 于 2023年05月29日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Matty

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I came with a baby. They were so accommodating & nice & offered to help in any way possible
2023 年 5 月入住 3 晚
avnermm 于 2023年05月16日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Matty

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
En la Recepcion muy grosero el sr. Aparte que no estaba ahí, mala actitud, le molestaba que preguntáramos cosas en fin muy Rudo, grosero y prepotente.
2023 年 4 月入住 1 晚
mm 于 2023年04月24日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
mm 于 2023年04月4日 的回复
אורח יקר,תודה רבה על המשוב החיובי נשמח לארח באהבה גם באירוח הבא בברכה,אבנר מלכה מנהל קשרי אורחים

8/10 还可以

raisa

2023 年 3 月入住 1 晚
mm 于 2023年04月4日 的回复
אורח יקר,תודה רבה על המשוב החיובי נשמח לארח באהבה גם באירוח הבא בברכה,אבנר מלכה מנהל קשרי אורחים

8/10 还可以

Eunyoung

与家人出行
满意：客房舒适度，员工和服务
2023 年 3 月入住 1 晚
mm 于 2023年03月9日 的回复
אורח יקר ,מודים לך על הביקורת החיובית נשמח לארח באהבה בכל עת בברכה,אבנר מלכה מנהל קשרי אורחים

10/10 超赞

Kyle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great view, great location. Spectacular breakfast. Great service. Everything was perfect. Best hotel we ever stayed at in Tiberius. They really try to make sure you have the best vacation.
2023 年 2 月入住 2 晚
avnermm 于 2023年03月2日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Oscar，Miami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Location
avnnermm 于 2023年01月5日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

8/10 还可以

Izumi

mm 于 2023年04月24日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

8/10 还可以

DENISE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
avnermm 于 2023年01月5日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Chaim

10/10 超赞

Florence

2022 年 11 月入住 3 晚
ממ 于 2022年12月5日 的回复
אורח יקר ,מודים לכם על הביקורת החיובית נשמח לארח באהבה בכל עתבברכה,אבנר מלכה מנהל קשרי אורחים

10/10 超赞

Vlad

2022 年 11 月入住 3 晚
mm 于 2022年12月4日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

2/10 糟糕

Leon

与家人出行
不满意：清洁度
Hot water was not available, i did not stay for the night, the tv did not work, i checked in to another hotel the Setai
mm 于 2022年11月29日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

10/10 超赞

Fischel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect stay!!!
mm 于 2022年11月9日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

6/10 一般

Stephan

不满意：员工和服务
mm 于 2023年04月24日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

6/10 一般

Marty D.，Carthage

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施
Hotel itself was attractive in appearance . Room was clean and adequate space . Swimming pool and hot tub in spa area were 2 good amenities . Breakfast was Israeli as expected . Staff at front desk were nice but seemed overwhelmed by their system . Yom kipper complicated our stay there .
2022 年 9 月入住 4 晚
nn 于 2022年10月6日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

4/10 很差

Cornelius

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
It’s neglected and it’s in great need of TLC. I will definitely go back to Tiberias and the area surrounding the sea of Galilee but I will not go back to Leonardo Plaza Hotel
2022 年 9 月入住 3 晚
mm 于 2022年09月30日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

6/10 一般

AZRAD

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
urge remodelar el hotel y mejorar el servicio
llegue con sra de 87 años sin acsesos a tercera edad sin estacionamiento hotel deteriorado desordenado y con pesimo servicio
2022 年 9 月入住 2 晚
mm 于 2022年09月27日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

4/10 很差

Sophie

不满意：清洁度、住宿条件和设施、客房舒适度
Très déçu de la propreté et les abords de la piscine très sale
2022 年 9 月入住 1 晚
mm 于 2022年09月20日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

6/10 一般

真实旅客

The room, on the top floor, had a great view but the hotel is dated. The air conditioning didn’t blow cold and the room felt musty.
2022 年 9 月入住 2 晚
mm 于 2022年09月20日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

8/10 还可以

Abraham

满意：清洁度、员工和服务、住宿条件和设施
2022 年 9 月入住 1 晚

10/10 超赞

katreen

2022 年 9 月入住 1 晚
צצ 于 2022年09月8日 的回复
אורח יקר ,מודים לכם על המשוב החיובי נשמח לארח באהבה גם באירוח הבר בברכה, אבנר מלכה מנהל קשרי אורחים

6/10 一般

Faigy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
The staff is beyond amazing!!!! We had the hardest night and couldn’t find a hotel but they were super helpful!! About the cleanliness of the hotel it could use a real upgrade. Not the cleanest hotels I’ve been at, especially at that price bracket.
2022 年 8 月入住 2 晚
צצ 于 2022年08月30日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Israel

2022 年 8 月入住 2 晚
ממ 于 2022年08月30日 的回复
אורח יקרמודים לכם על הביקורת החיובית נשמח לארח באהבה גם באירוח הבא בברכה,אבנר מלכה מנהל קשרי אורחים

10/10 超赞

rochelle

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Great location, lots of stuff for kids, very kid friendly staff and space. Had a great time
2022 年 8 月入住 2 晚
nn 于 2022年08月25日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Orly

2022 年 8 月入住 2 晚
ממ 于 2022年08月16日 的回复
אורח יקר מודים לכם על הביקורת החיובית נשמח לארח באהבה גם באירוח הבא בברכה, אבנר מלכה מנהל קשרי אורחים

6/10 一般

Osnat

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
There is NO parking’ you should have let me know,
2022 年 7 月入住 2 晚
ממ 于 2022年08月10日 的回复
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Avner Malca P.R. Managr

8/10 还可以

Steven

2022 年 7 月入住 2 晚
ממ 于 2022年07月23日 的回复
אורח יקר מודים לכם על הביקורת נשמח לארח באהבה גם באירוח הבא בברכה, אבנר מלכה מנהל קשרי אורחים

8/10 还可以

Baruch

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚
ממ 于 2022年07月4日 的回复
אורח יקר , מודים לכם על הביקורת נשמח לארח באהבה גם באירוח הבא בברכה, אבנר מלכה מנהל קשרי אורחים

10/10 超赞

Oria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚
mm 于 2022年06月30日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager

10/10 超赞

Moises

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view, great meals. Sometimes had to wait a long time for elevator. Difficult to open sliding doors.
2022 年 6 月入住 3 晚
mm 于 2022年06月30日 的回复
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely , Avner Malca P.R. Manager