It is a good hotel but if you call room service for even 10 times no one picks up the phone, finally you have to call the reception. The staff is very disappointing. They simply refuse the service eg we were told that breakfast is served till 1030 am. We reached the restaurant at 1020 am and asked for some hot paranths and omlette, we were told that since breakfast closes at 1030 am they don't refill food after 1015 am. They said you can eat from whatever is available in the buffet. with some argument they finally served us 2 paranthas and omlette.