El hotel está hermoso! Las habitaciones limpias y muy cómodas y el staff bastante amable! La alberca de súper buen tamaño se puede nadar muy agusto. Y la comida del restaurante muy rica! Lo recomiendo ampliamente
Elizabeth Guadalupe Renteria
於 2024 年 3 月住了 1 晚
10/10 優異
Elizabeth
家人同遊
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
El lugar está muy bonito y la atención es excelente! Muy cerca de una maravilla del mundo!! Muy recomendable
Elizabeth
於 2024 年 3 月住了 1 晚
6/10 一般
Bouayad
伴侶同遊
2024年3月19日
讚好:職員與服務
不滿:設施服務和住宿狀況
Location right next to the temple. However, it's a transient town (plan to have dinner at the hotel in the evening because it's difficult to find something interesting outside at 07pm).
No internet in the rooms.
Kind staff.
Bouayad
於 2024 年 2 月住了 1 晚
6/10 一般
Stephane
伴侶同遊
2024年3月7日
讚好:整潔度、職員與服務和住宿狀況
Notre première nuit a été pénible, beaucoup de bruit! (Music très forte provenant d'un autre établissement) et retrouvé une coquerelle dans la douche.
Deuxième nuit à été beaucoup mieux, pas de music...
Douche chaude une fois sur 2.
Restaurant serve un buffet au midi qui est bien.
Serveurs vienne jusqu'à la piscine pour des drinks et repas. WIFI fonctionne seulement au restaurant et au loby...
Stephane
於 2024 年 2 月住了 2 晚
4/10 欠佳
Rachel
伴侶同遊
2024年3月3日
讚好:住宿狀況
不滿:職員與服務和設施服務
What was advertised was not reality. There was absolutely NO WiFi access in our room. You had to go to the lobby or the dinning hall (and pay for food) if you wanted access. This frustrated us mostly because we generally do our planning for the next day the night before. We also had a phone plan but the signal was too weak to do anything in the room.
The people working in the dining hall could not ever decide when dinner was served, what would be served or how much it cost. I asked 4 different employees and got 4 different answers. The food was good, but expensive.
There is nothing to do in the city at all except go to chichen itza. We walked around the whole city to get the lay of the land and there was just nothing.
The front desk lady was nice but spoke ONLY Spanish. Thankfully I know some Spanish, so I was able to get by, but I was floored that she legitimately didn’t know a single English word working at the front desk of a hotel. I recognize I am in Mexico so I don’t ever expect people to speak English everywhere at all—but in hospitality, it’s generally expected to at least have broken English or a few choice words known as it’s the universal travel language… and it’s a hotel.
I am thankful we just spent 1 night there.
Rachel
於 2024 年 2 月住了 1 晚
8/10 不錯
Veronica
多人同遊
2024年2月27日
讚好:職員與服務
Bien a secas
Bien, es un hotel sencillo, el agua de la ducha demasiado caliente, no se regulaba bien, el desayuno muy bueno y no es caro.
Veronica
於 2024 年 2 月住了 1 晚
10/10 優異
Andrew
2024年2月21日
讚好:整潔度、職員與服務和住宿狀況
Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.
Andrew
於 2024 年 2 月住了 2 晚
8/10 不錯
Martin
2024年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay within walking distance to Chichen Itza ruins. Decent restaurant. Clean pool. Quiet.
Martin
於 2024 年 2 月住了 3 晚
10/10 優異
John p
家人同遊
2024年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stay here.
Perfect place. Good advise on going to Chichen itzá. Nice all around. Good food.