门厅
查看供应情况

关于阿卡帕纳酒店的点评

2.5 out of 5
阿卡帕纳酒店
Manco Kapac Avenue, street corner of the fence # 20, Tiwanaku, Tiwanaku

点评

7.0

还可以

10 分 - 超赞。12 条好评，共有 55 条点评" "
8 分 - 还可以。20 条好评，共有 55 条点评" "
6 分 - 一般。11 条好评，共有 55 条点评" "
4 分 - 很差。6 条好评，共有 55 条点评" "
2 分 - 糟糕。6 条好评，共有 55 条点评" "

7.0/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

6.6/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

Benjamin

满意：清洁度、员工和服务、服务设施
Conveniently located for a visit to the Tiwanaku ruins (next door), this hotel makes an ok stop after crossing the border from Peru at Desaguadero. It bills itself as '4-star', but it's not really. Spacious hotel has seen better days and feels a bit neglected inside. Very friendly and helpful staff, and a decent meal was provided (although the restaurant was not open). Secure parking was a plus. Bed was completely knackered and felt like most of the springs had collapsed. Water warmish-hot after about 5 mins of running the tap. Good wifi was a suprise.
2023 年 11 月入住 1 晚

6/10 一般

Sylwia

满意：员工和服务，清洁度
不满意：客房舒适度
Wenn die Auswahl begrenzt ist…
Die Lage zur der Ausgrabungsstätte ist ideal Das Personal spricht englisch. Die Sauberkeit ist akzeptabel. Es gibt einen kostenlosen, sicheren Parkplatz Das war‘s schon zum Positiven. Die Matratzen sind eine Zumutung. Man spürt nicht nur jede einzelne Feder, nein sie tun weh! Das Angebot im Ort ist nicht groß. Wahrscheinlich ist dieses Hotel schon eins der Guten.
2023 年 11 月入住 1 晚
pedro 于 2023年11月21日 的回复
gracias por el comentario mejoraremos

10/10 超赞

Wagner

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Equipe do hotel muito atenciosa e solicita
2023 年 10 月入住 1 晚
pedro 于 2023年11月3日 的回复
fue un gusto recibirlos gracias

8/10 还可以

Andrea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was next to the Tiwanaku archaeological site and therefore a perfect place to stay. Friendly host, warm water. Rooms were clean.
2023 年 7 月入住 1 晚
pedro 于 2023年07月26日 的回复
fue un gusto atenderlos en el hotel gracias por el comentario

2/10 糟糕

Gabriela Wioleta

2023 年 7 月入住 1 晚

10/10 超赞

Gabriela

2023 年 3 月入住 1 晚

10/10 超赞

Sarela

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 3 晚

8/10 还可以

Victor，St Augustin de Desmaures

商务旅客
满意：服务设施，员工和服务
Emplacement enviable, juste en face du site archéologique et des musées. Chauffage souhaité lors des grands froids. Personnel très sympathique et serviable.
2022 年 12 月入住 1 晚

10/10 超赞

Marianne

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

4/10 很差

Laszlo

满意：员工和服务
不满意：住宿条件和设施，服务设施
This property advised as a 4 star hotel. The rooms are cold, no heat. Uncomfortable bed, no tv, old furniture, not even hangers for your clothes. Expedia overcharges for the room, saying that the hotel is fully booked. I think I was the only guest, haven't seen anyone else. In the future I will avoid using Expedia because they always overcharge for hotel rooms.
2022 年 5 月入住 2 晚

2/10 糟糕

Robert E

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No hubo nadie al hotel
We showed up at 4pm and the hotel was completely closed. After ten minutes of knocking and calling, a painter came down and gave me a phone number to call. It was disconnected. We left. We are not being charged for this, right?
2021 年 1 月入住 1 晚

8/10 还可以

Sergii

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
The staff was excellent and went out of their way to make sure everything was fine The property was located at the best location for visiting Puma Punku and Tiwanaku. Heating could be better.
2020 年 2 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful views of the ruins and very helpful courteous staff/owners! Its the best place to stay i the town!
2020 年 2 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
37 degrees out and no heat. Our room was filthy. Garbage left in room from previous guest. No staff in hotel after 10pm, lights turned out in hallways,etc. very flimsy door, and people knew which rooms were occupied because other rooms had keys in keyhole. Felt unsafe. The heat was the biggest problem though. Froze to death
2019 年 9 月入住 3 晚

4/10 很差

Manuel，España

商务旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Mediocre y mucho frio, sin calefacción, desayuno pobre
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Cook made us a delicious dinner ! 😋. Great place to visit Tywanaku was expectacular a place and the museum as well !! It is cold in the winter so go in the spring or summer .
2019 年 6 月入住 1 晚

8/10 还可以

Juan ignacio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Me deben 1 dia pagado
No contestan si tienen 24 horas de recepcion,originan mal viaje desconociendo si llegar a 1 lugar inospito, se puede ingresar tranquilo y seguro. Pague malamente 2 dias y me dicen que no pueden revocar pago,si yo cancelo, debo pagar igual los 2 dias. La dueña me dice que Hotel le paga despues de 30 dias, yo queria pagarlo ese mismo dia, pero me.comentaron que ustedes no pagaban de inmediato, se origino un dialogo,no haciendo favorable la estadia al pasajero. Me deben reembolsar 1 dia,porqe nunca supe si estaban dispuesto a atenderme o no . Solicito mas seriedad para confiar en esta aplicacion.
2019 年 6 月入住 2 晚

4/10 很差

真实旅客

2019 年 6 月入住 1 晚

8/10 还可以

Jack&Viktoriya，San Francisco, CA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have been the place 2 years ago. It was packed. This trip, it seems we had arrived in off season. The gigantic hotel only host a few international travelers, which is not a bad idea. The Hotel is just right next to the Tiwanaku site: walk out the door in 1 min, you are at the ticket booth. We were planing to take 2 days to enjoy the sites ( 2 museums and 2 sites), however, the expensive ticket seems valid for only the same day. We talked with the guard and mentioned we stayed at Hotel Akapana, it actually worked out. This is Hotel designed for hardcore Tiwanaku fever enthusiasts! Enjoy the breakfast which having the Sun Gate and Moon Gate in your sight. If Owner Rosario is at Hotel, she was in New Jersey 20 plus years, it will be easier to communicate in English. Kitchen can provide lunch and dinner, but we have to mention it before hand, they will need to prepare the materials fresh. If you go, don't forget to grab a local beer or wine from their inventory. $10 a bottle of wine...not bad! Don't forget to explore their big court yard, there is a friendly dog who is very happy to meet new friends. If you ran out of Bolivianos, Wilie in the hotel can help you. Veronica and Ms. in the kitchen, will try to make a pancake for you in the morning, if you mention it to them. If you like star gazing, it is fairly quiet during the night!
2019 年 5 月入住 2 晚

8/10 还可以

Mark，Atenas, Costa Rica

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel places you one block from the entrance to the archeological site of Tiwanaku. Willy, who is managing Hotel Akapana, is knowledgeable about the history and significance of the site, but further, is a really nice guy who does whatever he can to help you with your stay. Very nice meals are available at the hotel as well. I recommend.
2019 年 5 月入住 2 晚

4/10 很差

真实旅客

不满意：住宿条件和设施
It was close to Tiwanaku and the museum. It also looked nice on the outside. The roof leaked in the lobby. I took a shower and got shocked by electricity when I tried touching the water valves. I had to get out of the shower, dry myself off, put my rubber flip flops just to be able to turn the water off. It was the only shower I took, it is 220 volts here and it kind of hurt. I did tell the manager.
2019 年 4 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's the only decent hotel on site. Staff is very friendly and the dinning room very pleasing.
2019 年 4 月入住 1 晚

8/10 还可以

Alexander

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Rosario 于 2019年03月23日 的回复
Thank you for your review Alexander, it was a pleasure to have you as a guest.

6/10 一般

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ES LA ÚNICA OPCION
ES UN HOTEL VIEJO Y DESCUIDADO, PERO ES LO ÚNICO DECENTE PARA HOSPEDARSE EN TIHUANACO. ES MUY MUY FRIO Y HAY MAL OLOR EN LAS HABITACIONES...
2018 年 12 月入住 2 晚

6/10 一般

torkel

不满意：员工和服务
Tiwanaku and the hotel used there! November 2018.
Historiska Tiwanaku var huvudmålet för resan och efter kontroll av befintligt acceptabelt boende i staden med samma namn så var detta hotell det "bäst möjliga"! Den ensamme unge bolivianen som mötte oss och öppnade den låsta ytterdörren gjorde sitt bästa för att få oss på plats men språksvårigheterna var påtagliga. Han talade ingen engelska och vi knappt någon spanska Det som bör /måste förbättras i detta avseende är en generell information som bör finnas i receptionen som klargör det grundvärden som hotellet vill förmedla till gästerna. Nu blev mycket oklart. Rummet motsvarar det vi betalade för och är därefter dvs ok och enkelt. Omgivande historisk miljö är mycket intressant men för övrigt finns i stort sett ingenting värt att stanna där för. Transporter till och från platsen ordnas på egen hand med hjälp av minibuss eller taxi.Hotellägarinnan hade inte kontroll på att jag hade betalt utan det blev en särskild dialog och redovisning innan det klarades ut!
2018 年 11 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
不满意：住宿条件和设施
Is a bit run down. Maintenance is clearly not a priority and the design was such that problem were to be expected. Water in the shower doesn't drain. Hotel is a bit noisy. Staff is OK, but a smile here and there would be nice. Internet OK. No secure parking, but it's on the corner of 2 quiet streets. The Tiwanuka ruins are about 200 m, walking from the hotel.
2018 年 11 月入住 1 晚

6/10 一般

Frank，Alexandria V.A

满意：员工和服务
不满意：客房舒适度
No heat in the room, no hot water in shower. Excellent staff, always willing to help and provide valuable information
2018 年 9 月入住 2 晚

10/10 超赞

Francisco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Visite Hotel Akapana
Muy buena experiencia. El pueblo muy tranquilo, especial para desconectarse. El personal del hotel muy amable y la cocinera sensacional
2018 年 9 月入住 1 晚

4/10 很差

JeanLouis

不满意：清洁度、员工和服务、住宿条件和设施
Hôtel Bien placé mais réceptionniste cupide.
Nous sommes restés deux nuits à l’hôtel Akapana. Dans vos prestations proposées ( bouilloire électrique dans la chambre ) elle est inexistante. Petit déjeuner très moyen. Café horrible. peu de wifi. Suite à un orage, le wifi a été coupé. Nous avons demandé à la réception d’appeler un hôtel à La Paz pour réserver. Puisque nous ne pouvions plus le faire nous mêmes via internet. Il nous en a coûté 5 Bs surprenant ?? Le radiateur est en plus. Proposé à 20 Bs jour, il nous a demandé 60Bs pour deux nuits au final. Enfin nous lui avons demandé d’appeler un taxi pour La Paz qu’il nous proposait au prx de 300 Bs pour aller dans le quartier de Soporachi pendant que renseignement pris la veille il nous en coutait 150 Bs sûrement que l hôtel voulait récupérer encore 150b s pratique de bandits au final Nous avons pris un minibus de 10 Bs chacun qui nous a déposé au téléphérique. Puis 45 Bs pour deux avec valises pour descendre à Soporachi. Vue imprenable sur la ville. Plus 12 Bs de taxi pour aller à l’hôtel. Soit 77 Bs à deux contre 300 Bs de la part de l’hôtel Akapana. Sourire narquois du réceptionniste qui nous prenait pour je ne sais qui. Eau chaude dans la chambre mais aucun service de chambre. Sans radiateur difficilement obtenu, s’eut été pénible. Malheureusement il me semble qu’il n’y ai plus que cet hôtel à Tiahuanaco. Super potentiel, très mal géré. Essaye de soutirer tous ce qu’il peut. Ça change de l’amabilité des péruvien
2018 年 7 月入住 2 晚

6/10 一般

paola，milano, italia

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Albergo vicinissimo al sito archeologico di Tiwana
Mancanza di riscaldamento nelle camere e acqua calda solo nella doccia e non nel lavandino
2018 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Pleasant stay in a tiny town.
Decent hotel in walking distance to the sights. There was WiFi and warm water for the shower. Hotel has no heat and it gets cold there but they have heavy blankets and offer you more. Just bring warm clothes anyway.
2018 年 5 月入住 2 晚
Rosario, Hotel Owner 于 2018年06月10日 的回复
Hello, thank you for your kind review! We will also ensure guests have hot tea or coffee to warm our guests as soon as they arrive!

6/10 一般

真实旅客

不满意：清洁度
Restaurant closed for dinner and very hard to get food in the town. Exposed wires in room and bathroom. Internet not good in room. However,if you want to stay in Tiwanaku, there are not very many choices. It was ok.
2018 年 5 月入住 1 晚
Rosario, Hotel Owner 于 2018年06月10日 的回复
Thank you for your response, those wires are dead but we will make sure to remove them. Hope you enjoyed your visit to Tiwanacu.

4/10 很差

Bert，AC

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Untergehender Stern
Hübsche Architektur, aber schlechter Zustand. Bad mit Gulligeruch, Zimmer mit Staubteppich und Schimmelflecken auf dem Holzfussboden. Das Hotel hat vielleicht 20 Zimmer, aber nur 2 Personen Personal. Freundlichkeit ist gegeben, das Auto konnte in einem abgeschlossenen Hof untergebracht werden. Da die Anzahl der Alternativen nahezu 0 ist, geht kaum ein Weg daran vorbei.
2018 年 4 月入住 1 晚

6/10 一般

Jon Rudolf

满意：员工和服务
不满意：住宿条件和设施，清洁度
Für Backpacker eine
Die Leute geben sich Mühe und sind sehr freundlich, das Frühstück ist gut und man hat (wenn auch ein langsames) WLAN. Das Hotel hat aber schon bessere Zeiten gesehen.
2018 年 1 月入住 5 晚
Rosario 于 2018年06月15日 的回复
Thank you so much for visiting us! We hope you come back soon!!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel próximo ao centro turísticos
O hotel fica próximo do complexo turístico, podendo ser feito a pé caminhando
2018 年 1 月入住 2 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No pude registrarme en el hotel, porque no me abrieron la puerta, después de tocar el timbre por 15 minutos. Opté por cancelar mi reserva. Lamentable. No parece un establecimiento serio.
2017 年 8 月入住 4 晚

8/10 还可以

Sylvie

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
L hotel est plutôt triste mais le site de tiwanaku mérite amplement le détour
2017 年 8 月入住 1 晚

6/10 一般

Diogo，Brazil

不满意：清洁度、员工和服务、客房舒适度
Hotel muito simples, com atendimento precário.
Hotel muito simples, com atendimento e limpeza precários.
2017 年 5 月入住 1 晚

2/10 糟糕

Carlos，Pelotas

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pior hotel que já fiquei em toda a minha vida.
Fotos do hotel não condizem com o interior. Hotel péssimo.
2017 年 6 月入住 1 晚

10/10 超赞

Jacques，San Francisco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
During the breakfast, you can admire Tiwanaku.....
Tiwanaku is an ancient site which 4th Inca King Inca Maita Capac who was standing and admiring as we just did these days. Crossing boarder from Peru into Bolivia is already an experience. Hotel Akapana is ran by a warm hearted Tiwanaku native, who happened to be in US for years and decide to come home to build a hotel for people to admire Tiwanaku easily.She is totally speaking in American English, that makes our life much easier at this part of world. We have our breakfast, dinner and lunch all at 3rd floor restaurant, Rosera's cooking is wonderful. During the breakfast, we can see the Tiwanaku ruins, Akapana pyramid right from the window. Museums are just 1-2 minus walking distance across the street. Puma Punku is only 3-5 minutes walking by taking the short cut cross the filed at 1 o'clock direction out of the hotel gate. Next time, I will spend at least two days in order to enjoy the Museums( 1-2 hours for each ), Tiwanaku ( 5-6 hours) and Puma Pumku (2-3 hours.)

2/10 糟糕

Horacio

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Una estadía infiernal
Llegamos un Domingo de tarde a Tiwanaco, directo a registrarnos. Fue rápidamente evidente que éramos los únicos huéspedes del Hotel. El personal del lugar estaba integrado por una madre y su hijo, un joven que nunca se quitó su beenie negro, que no podía formar oraciones completas y que se te quedaba sonriendo todo el tiempo como diciendo “sé cuál es tu futuro” . El Hotel NO TIENE TV’s en los cuartos y nada de WI-FI. Todo lo que puedes hacer es cenar, bañarte e ir a la cama. La limpieza y mantenimiento del cuarto era deplorable. Una gran capa de tierra y tiempo sobre la cabecera de la cama, ningún tipo de calefacción en una noche de 2 C. Una vez cenados, quisimos bañarnos en nuestra habitación e ir directo a la cama muy cansados. Ignoramos la pintura del techo del baño que pelada caía como estalactitas. Con el cansancio, también ignoramos el hecho que la ducha se tapaba rápidamente y quedabas parado en tu propio lavado y el de quien sabe de cuantos huéspedes antes que nosotros. Finalmente, casi ignoramos que, al abrir las frazadas, notamos que la cama había sido usada y todo lo que hicieron fue tender las frazadas sobre sabanas arrugadas. Por las dudas solo nos cubrimos con las mantas y toallas sobre las almohadas. Al salir del cuarto, notamos que el espeluznante chico siempre estaba fuera de la puerta, sentado al lado de la habitación o detrás nuestro. Pero lo peor fue cuando a la mañana siguiente encontramos un pequeño tótem atado a la vieja lampara del cuarto.
Good evening, I am very sorry to hear that you did not enjoy your stay at our hotel. Unfortunately, I was abroad, which only happens once every few years. I am disappointed my staff did not offer you a room that reflects the high standards I ensure all my rooms to provide. We do have TV in the restaurant and smaller TV sets that we make available to our guests upon request. if you ever visit our area again I hope you do so when I am present so that you can experience much more comfortable stay. With best regards, the hotel owner.

8/10 还可以

Jessica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient and helpful staff
The management were really helpful at arranging things for us and giving us advice on the local area. It was cold and there is no heating in the rooms, which are comfortable but basic. Breakfast was nice and the hotel was really convenient for the local sites
Hello Jessica, Thank you so much for your kind words. It was a pleasure having you with us! Rosario Morales Proprietor

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Cute hotel next to Tiwanaku ruins
This adorable hotel has no wifi and doesn't take credit cards. But the staff is friendly and the food good. Perfect location next to Tiwanaku ruins, museum and the town square.
Town
Famous Sungate
Tiwanaku ruins

10/10 超赞

J.T.

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Schoon en zeer vriendelijk
Vriendelijke mensen Mogelijk uitzichtop de Akapana piramide

8/10 还可以

maria elisa

满意：清洁度、员工和服务、客房舒适度
Muito legal
O Hotel é enorme, mas precisando de algumas reformas, tacos do quarto soltos.

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Nathalie et lau，Bordeaux (France)

满意：员工和服务
hôtel accueillant, directeur très sympa
le directeur est adorale, la cuisinière très douée.

6/10 一般

真实旅客

不满意：客房舒适度，清洁度
A good idea badly executed
This is the best hotel in Tiwanaku but it is not great. It tries hard to be a class act but is understaffed, cold, cleanliness could be better and totally a mess. No wifi and they don't take card payments.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Nice hotel, close to the ruins, but NO WIFI!!
two blocks from the ruins, clean rooms, helpful staff. No wifi!