Tobelerskoe Holidays

Very nice staff. Very accommodating.

Lovely property. Staff service inconsistent overall. Room was not serviced one day. On the day there was construction above pool area, no notice was sent out. Pool area staff/manager and construction crew didn't seem to be on the same page.

The amenities were great. The balcony and the balcony view made every penny worth it - on top of that, the fully stocked kitchen and super comfy living space were relaxing. It would be cool if there was a tv in the bedroom, though…

Great location, very kind staff, especially at the front desk — truly 5-star service. Overall, not bad for a 3-star hotel. Basic breakfast included, but there was some noise in the evening and the cleanliness could be improved. My husband and I were not impressed by one of the kitchen employees. We had an early morning activity scheduled and requested an early breakfast to avoid leaving on an empty stomach. The lady was not collaborative and did not allow us to have the breakfast that was already paid for through the daily hotel amenity fees. We requested a refund but have not received anything yet.