From check in to check out, everything went smoothly. The place itself was perfect for our little family and the washer was a critical addition that we appreciated. Ko was quick to answer questions that we had and left us a welcome treat which was really nice.
Location, location, location. Less than 10 minutes from Shibuya Station and in a higher-end neighborhood which felt very safe as we were predominantly on foot the entire trip. Just around the corner was a cute coffee shop that we ended up going to more than once because their coffee, breakfast and service was excellent.