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关于东京赤坂菲诺贝斯特韦斯特酒店的点评

3.5 out of 5
东京赤坂菲诺贝斯特韦斯特酒店
3-7-12 Akasaka, Tokyo, Tokyo

点评

8.4

很好

10 分 - 超赞。56 条好评，共有 122 条点评" "
8 分 - 还可以。40 条好评，共有 122 条点评" "
6 分 - 一般。16 条好评，共有 122 条点评" "
4 分 - 很差。5 条好评，共有 122 条点评" "
2 分 - 糟糕。5 条好评，共有 122 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

ZHI QING，Kaohsiung

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 4 晚

10/10 超赞

Jhihyun

2023 年 11 月入住 4 晚

6/10 一般

YIXIN

满意：员工和服务，清洁度
2023 年 10 月入住 3 晚

2/10 糟糕

Pui Lin Winly

2023 年 6 月入住 7 晚

10/10 超赞

HONGJIE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 4 晚
フロント　千葉 于 2021年10月25日 的回复
この度は数あるホテルの中からベストウェスタンホテル東京赤坂をお選び頂き誠にありがとうございます。また、口コミをご投稿頂き重ねて御礼申しあげます。お客様の声を基にホテルの品質向上に努めて参ります。

8/10 还可以

真实旅客

2021 年 3 月入住 4 晚
フロント　千葉 于 2021年03月27日 的回复
この度は数あるホテルの中からBest Western Tokyo Akasakaをお選び頂きありがとうございます。ご滞在をご満喫板いただけたようで幸いでございます。これからもお客様にご満足いただけるようスタッフ一同サービスを徹底して参ります。 この度はご宿泊頂き誠にありがとうございました。 またのお越しをお待ちしております。

10/10 超赞

yui

2020 年 12 月入住 28 晚
フロント　千葉 于 2021年03月27日 的回复
この度は数あるホテルの中からBest Western Tokyo Akasakaをお選び頂きありがとうございます。ご滞在をご満喫板いただけたようで幸いでございます。これからもお客様にご満足いただけるようスタッフ一同サービスを徹底して参ります。 この度はご宿泊頂き誠にありがとうございました。 またのお越しをお待ちしております。

10/10 超赞

juan Adrian Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
People are friendly and helpful. They solved my problems. Good job
2024 年 5 月入住 3 晚

8/10 还可以

Ken

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient!
2024 年 4 月入住 5 晚

10/10 超赞

michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I can’t believe how lucky we were to have picked this wonderful property for our first trip to Tokyo. I would highly recommend this hotel to anyone!
2024 年 4 月入住 7 晚

8/10 还可以

ADRIANA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great option! Close to metro lines
2024 年 3 月入住 3 晚

8/10 还可以

Cristal

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location was a great area! Not too hectic like shibuya but still has a night life and PLENTY of restaurants all around. The train station is a 5min walk from the hotel. The only con was the one elevator for all 11 floors. Sometimes it took awhile to catch. Otherwise the staff had great customer service and super helpful! Our room was good but your friends bathroom had a stench of urine that never went away during our stay. We think maybe old shower curtains. Would stay here again overall.
2024 年 3 月入住 8 晚

8/10 还可以

Dae youn

商务旅客
满意：员工和服务，清洁度
2024 年 2 月入住 2 晚

10/10 超赞

Chak Hang Simon

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Clean Nice business hotel
Good location, clean and nice little hotel. Space is acceptable consider it is Tokyo and a business hotel. Since it it a business district, many restaurants is closed in weekend but still enough for your choice.
2024 年 1 月入住 7 晚
Best Western Hotel Fino Tokyo Akasaka ( Ngo) 于 2024年02月23日 的回复
Thank you very much for choosing our hotel out of many hotels.We are glad that you enjoyed your stay at our hotel.We look forward to welcoming you again the next time you come to Tokyo.

8/10 还可以

Charles，Madison

2024 年 1 月入住 4 晚

10/10 超赞

Mia

与配偶出行
满意：清洁度、员工和服务、服务设施
The room a bit small. But good locatio. Only one lift for entitled building which (L12 )and it takes ages to get the lift. Also the washing machine is not really dry the clothes and some people left their clothes for 5-6 hours after finishing but staff can’t do anything with it as it with PIN code.
2023 年 12 月入住 8 晚

8/10 还可以

Donna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Reception staff are courteous. Location is very close to subway lines. Rooms are cramped. Breakfast is not good and very limited. Much better to spend money at nearby cafes.
2023 年 12 月入住 5 晚
Best Western Hotel Fino Tokyo Akasaka 于 2024年02月23日 的回复
Thank you very much for choosing our hotel.We're sorry you weren't able to have the day off you hoped for.Considering our location in the middle of Tokyo, we tried to give the guest rooms as much space as possible. We will review and improve the restaurant's breakfast.We apologize for any inconvenience. Once again sincerely sorry and thank you very much.We hope to have the opportunity to serve you next time.

6/10 一般

mika

与配偶出行, 商务旅客
满意：服务设施，清洁度
不满意：员工和服务
2023 年 12 月入住 1 晚

10/10 超赞

Jose，Ithaca

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very helpful and the breakfast was very tasty
2023 年 11 月入住 2 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
なかなかよい
比較的部屋が広くて清潔。アクセスも良い。
2023 年 11 月入住 1 晚

10/10 超赞

Jason

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very friendly and room was always cleaned neatly when requested. Wish all best westerns in the usa were as good as this best Western in japan
2023 年 11 月入住 10 晚

10/10 超赞

guangwei

满意：清洁度、员工和服务、住宿条件和设施
clean and safe
2023 年 10 月入住 7 晚

6/10 一般

Jan

满意：服务设施
I chose a Best & Western as it was my first time to Japan and given my familiarity with the brand, I thought that association would ease me into it. Unfortunately the staff don't speak much or little English. The breakfast, whilst the staff were lovely, was lacking and served cold. There is a McDonalds down the road, where its cheaper, more variety and frankly better English. All the TV channels are in Japanese and the staff didn't know how to fix the chrome casting issues I had ( to be fair a common awareness problem). Ultimately, this is a good area on a good train line and a nice hotel, not the cheapest and if you want any real advice best to head to an Tourist Centre. If you stick to that plan, you'll have a great time in Japan and a nice stay in the hotel.
2023 年 11 月入住 5 晚

8/10 还可以

Chinmay

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚

10/10 超赞

Eileen

满意：清洁度、员工和服务、住宿条件和设施
The location is perfect for lots of dining options and close to public transport. The neighborhood is bustling without being overwhelming/loud. The hotel itself is clean and comfortable. The staff was helpful and friendly. My only issue was that my room was quite warm and I couldn’t seem to turn down the temp ( so I slept with the window open and it was fine). The rooms are small but not outrageously so. I did not have the breakfast.
2023 年 10 月入住 2 晚

10/10 超赞

HYEONMOOK

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
접근성 최고!
아카사카 미츠케역, 아카사카역 어디서나 가까워서 접근성이 아주 좋고 주변에 먹을 곳도 많아서 좋았어요. 다만 술집이 좀 많은 거리라 밤중에는 다소 시끄럽습니다. 프론트도 아주 친절하게 응대해주셔서 좋았습니다.
2023 年 10 月入住 2 晚

10/10 超赞

Popescu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stau a week
Amazing experience . We stayed 5 days . Hotel is clean , quiet , and rooms are cheap . The zone has lots of top restaurants and good night life . Would recommend to anyone.
2023 年 9 月入住 5 晚

10/10 超赞

Will

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was in a good location. The staff had excellent service and attended to all of our needs. They dropped fresh towels at the door every day. Vending machine and washing machine in the hotel. A lot of food, bars, and grocery stores within a 5 mile radius of the hotel. As well as multiple trains as a form of transportation. Overall enjoyed the stay here, and it was good value for the budget.
2023 年 9 月入住 4 晚

8/10 还可以

KUAN CHIEH

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice hotel !
2023 年 8 月入住 4 晚

6/10 一般

Akira

满意：住宿条件和设施
2023 年 8 月入住 2 晚

8/10 还可以

Israel

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 6 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 8 晚

8/10 还可以

Sabrina Stamatia

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Close to the train station, quiet, lots of dining options in the area. Bed was very comfortable.
2023 年 4 月入住 4 晚
Takao Ninomiya 于 2023年04月13日 的回复
Dear Guest,Thank you very much for staying at Best Western Hotel Fino Tokyo Akasaka and also thank you for sharing your wonderful review with us.We look forward to seeing you again on your next trip.Best regards,Takao NinomiyaManagerBest Western Hotel Fino Tokyo Akasaka

8/10 还可以

Lawrence

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Slow elevator

2/10 糟糕

Kaito

8/10 还可以

Yukihiko

2022 年 12 月入住 1 晚

8/10 还可以

Keiko

满意：清洁度、员工和服务、服务设施、住宿条件和设施

8/10 还可以

Youngduck

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 3 晚

10/10 超赞

Aliaksei

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room, friendly staff
2022 年 11 月入住 2 晚
Sasaki, Front desk 于 2022年11月29日 的回复
Thank you for staying at Best Western Hotel Fino Tokyo Akasaka.I’m very pleased to hear that. We’ll put more effort to keep clean and comfortable room and looking forward to seeing you again.We appreciate your review.Best Western Hotel Fino Tokyo Akasaka

10/10 超赞

Daniela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was good
2022 年 10 月入住 1 晚
Sasaki, Front desk 于 2022年11月29日 的回复
Thank you for staying at Best Western Hotel Fino Tokyo Akasaka.I’m very pleased to hear that. We’ll put more effort to keep clean and comfortable room and looking forward to seeing you again.We appreciate your review.Best Western Hotel Fino Tokyo Akasaka

6/10 一般

Ikuto

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
部屋の壁は結構薄いですね。朝、隣室のスマホ目覚ましのバイブレーションが、自分のものかと思って目が覚めました。
2022 年 9 月入住 2 晚

8/10 还可以

Masakazu

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

8/10 还可以

Hiroharu

2022 年 9 月入住 2 晚

8/10 还可以

satoru

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

2/10 糟糕

NOZOMI

2022 年 9 月入住 1 晚

6/10 一般

真实旅客

商务旅客
不满意：清洁度
2022 年 8 月入住 2 晚

6/10 一般

monkichi

团体旅客
不满意：住宿条件和设施，服务设施
ホテルに15時少し前に着いたが、15時にならないとチェックインは出来ないとの事。複数回、滞在してるがいつも１５時過ぎのチェックインが少し不満。電気ポットのホコリ、所々にホコリ有り。
2022 年 8 月入住 2 晚

10/10 超赞

kazuhide

2022 年 8 月入住 1 晚

10/10 超赞

Yohei

2022 年 8 月入住 1 晚

8/10 还可以

Hiroshi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
良かったですよー！
2022 年 7 月入住 3 晚