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关于卡里欧莎莎兹卡阳台酒店的点评

3 out of 5
卡里欧莎莎兹卡阳台酒店
1-56-7 Sasazuka, Tokyo, Tokyo

点评

9.2

非常棒

10 分 - 超赞。157 条好评,共有 229 条点评" "
8 分 - 还可以。52 条好评,共有 229 条点评" "
6 分 - 一般。9 条好评,共有 229 条点评" "
4 分 - 很差。6 条好评,共有 229 条点评" "
2 分 - 糟糕。5 条好评,共有 229 条点评" "

9.2/10

清洁度

8.6/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

Chi Kong

满意:住宿条件和设施,清洁度
食,行都很方便
2023 年 5 月入住 6 晚
Kario Sasazuka 于 2023年06月13日 的回复
非常感谢您的评价。很高兴听到您对酒店的食物和交通都感到方便。我们致力于为客人提供舒适便利的住宿体验,非常荣幸能够得到您的认可。我们将继续努力为您提供出色的服务。非常感谢您的评价和支持。谢谢!

10/10 超赞

HONGFA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
KARIO SASAZUKA 于 2020年03月13日 的回复
Thank you very much for your stay and kindly writing us a review. We look forward to the opportunity of welcoming you back again soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 5 晚
カリオ笹塚 于 2019年12月1日 的回复
この度はご宿泊いただき、また、貴重なご評価をいただきましてありがとうございます。 スタッフ一同またのご利用を心よりお待ち申しております。

10/10 超赞

真实旅客

2019 年 10 月入住 2 晚
カリオ笹塚 于 2019年12月1日 的回复
この度は当ホテルにご宿泊いただきまして誠にありがとうございました。またお会いできますことを楽しみにしております。

10/10 超赞

Li

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
下次再來首先考慮的再次入住。
雙人床的部分跟另外的兩張單人床是分開的兩個房間,廁所很乾淨且很大,服務人員態度良好,離地鐵站非常近只需走2分鐘,但窗戶品質很好所以不會很吵,是個優點說不完的好地方,若下次還有機會一定還會再次入住。
2019 年 9 月入住 6 晚
KARIO SASAZUKA 于 2019年09月15日 的回复
Thank you for staying at our place. Also, thank you for taking your time to share your review. We are looking forward to hosting you again.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 6 晚
KARIO SASAZUKA 于 2019年09月15日 的回复
Thank you for staying at our place. We appreciate your review.

10/10 超赞

KOK SUM

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
家的感覺
就在sasazuka站旁,離新宿站一個站,附近有吃的和supermarket,還有到凌晨的便利店,很方便,酒店床很舒服,有洗衣機以及浴室能乾衣,廚房裡有微波爐,冰箱等,唯一就是沒人來清潔和倒垃圾,垃圾要自己拿去電梯旁給人收,還有就是要小心開浴室門,容易撞到,其他都很好,再來東京還會再訂
2019 年 8 月入住 5 晚
KARIO SASAZUKA 于 2019年09月15日 的回复
Thank you for choosing our place for your stay in Japan. We hope you had a nice time in Japan. We are looking forward to hosting you again.

8/10 还可以

DavidFung,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施
The room is large, equipped with a washing machine and a small kitchen and microwave. So it is perfect for those would like to cook and for a longer stay. However, they do not keep luggage for guests. When I was slightly late for the check-out time, around 10: 20, the receptionist called me up in my room to see if I need a late check-out which I said yes, but when I asked them if there is a charge for it. She did not say there is such a case. At the end, I was charged for the late-check-out. I was not pleased but it was hard to argue with the staff as most speak no English.
2019 年 7 月入住 2 晚
KARIO SASAZUKA 于 2019年07月12日 的回复
Thank you for your stay. Sorry for your inconvenience and any distress that may have caused you. We appreciate your review and will improve our service.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
交通很方便,笹塜䇉出來就走到,週邊有百貨,超商、便利商店,離新宿駛很近,是自助行很好的住宿選擇!
2019 年 6 月入住 4 晚
KARIO SASAZUKA 于 2019年07月12日 的回复
Thank you for your stay. We appreciate your review and hope you had a nice trip.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
交通非常方便,食肆及生活配套充足,住所及床單非常清潔,前臺服務員態度友善,為一可惜的是三人房只提供沙發床,沒有加床服務。
2019 年 5 月入住 4 晚
KARIO SASAZUKA 于 2019年06月2日 的回复
Thank you for taking the time to leave a review of your recent stay at KARIO SASAZUKA. We look forward to welcoming you again in the future!

10/10 超赞

Helen

2024 年 4 月入住 4 晚

10/10 超赞

Jaime

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this apartment hotel and the station area
2024 年 3 月入住 3 晚
Kario Sasazuka 于 2024年03月31日 的回复
Thank you so much for your positive feedback! We're thrilled to hear that you loved our apartment hotel and the surrounding station area. Providing a comfortable and enjoyable experience for our guests is always our top priority.We hope to welcome you back again soon for another fantastic stay. If you have any special requests or need assistance with anything in the future, please don't hesitate to reach out. Thank you once again for choosing to stay with us!

6/10 一般

maruyama

满意:清洁度
不满意:住宿条件和设施,员工和服务
2024 年 3 月入住 1 晚
kriosasazuka 于 2024年03月13日 的回复
Thank you for your good review. We are very grateful that you enjoyed your stay at our hotel. , we will do our best to make your stay more fulfilling. We will continue to do our best to improve our services to meet the expectations of our customers. We hope that you will use our hotel again on another occasion. If you have any questions or requests, please feel free to let us know.

8/10 还可以

Loren

2023 年 12 月入住 7 晚
kariosasazuka 于 2024年01月9日 的回复
Thank you very much for this wonderful evaluation and feedback! We are glad that our great location was convenient for you. We are also happy to hear that you were satisfied with the staff's service, facilities, and cleanliness. As you mentioned regarding cost performance, it is important that the price and value provided closely match, so we will continue to strive to improve it. We look forward to your next stay. If you have any questions or requests, please let us know.

10/10 超赞

Heather

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This apartment was perfect for my family with two teenagers. The beds were very comfortable. It was great having a kitchen to have breakfast and make snacks. Easy train to get anywhere in Tokyo. Added bonus having a washing machine.
2023 年 12 月入住 7 晚
kariosasazuka 于 2024年01月9日 的回复
Thank you for your wonderful review! We're delighted to hear that the apartment suited the needs of your family, especially with the comfortable beds, kitchen amenities for breakfast and snacks, and the convenience of the nearby train station for easy access around Tokyo. The inclusion of a washing machine is indeed a helpful feature.We appreciate your positive feedback, and we hope to have the pleasure of hosting you and your family again in the future. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back!

10/10 超赞

jungmi

2023 年 12 月入住 1 晚
kariosasazuka 于 2023年12月29日 的回复
Thank you very much for your compliment. We are glad that you were satisfied with our hotel's great location and rooms. We strive to make your stay as comfortable as possible, and please let us know if you have any requests or questions. We look forward to seeing you again.

8/10 还可以

Debra

与家人出行
满意:清洁度、员工和服务、服务设施
Generally the property was excellent and well located, our only problem was with the furniture in the apartment we were allocated. To be honest it was a bit skanky, the fabric arm chair was not used at all as it was covered in suspected dry unidentifiable human secretions. The couch / futon is well on its way to a similar point, an update of the furniture is desperately required. Despite this we enjoyed our time in Tokyo and this property was a good place to stay.
2023 年 12 月入住 4 晚
kariosasazuka 于 2023年12月16日 的回复
Thank you for taking the time to share your feedback. We appreciate your positive comments about the property's general excellence and convenient location. However, we sincerely apologize for the issue you encountered with the furniture in your allocated apartment. Your concerns regarding the condition of the fabric armchair and couch/futon are deeply regrettable.Please be assured that your feedback has been forwarded to the relevant department for immediate attention. We understand the importance of maintaining a comfortable and clean environment for our guests, and we will take steps to address the condition of the furniture promptly.We are glad to hear that, despite this issue, you still enjoyed your time in Tokyo and found the property to be a good place to stay. We value your input, and we will strive to make necessary improvements to enhance the overall guest experience.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future with an improved experience. Thank you for choosing to stay with us.

2/10 糟糕

DANIEL

团体旅客
不满意:服务设施,员工和服务
入り口の近くに浮浪者やお酒を飲んでる若者が多く、常日頃騒いでいる。 夕方以降のスタッフの対応が粗悪で、 派手なネイルをしたおばさんは常に睨んできて、 態度は悪く、口も悪い。 1ヶ月の滞在で120万円程、こちらの施設に支払いましたが、そのおばさんの対応で、全額返金して欲しいくらい不快でした。 また深夜帯に、隣室の騒音で問い合わせをしても完全に無視で返信もなく、職務怠慢か仮眠でもしてるのだろうと、態度から想像がつきました。 とても印象が悪かったです。 またこちらの部屋の作り的に、 隣室の人が歩く足音までもが聞こえるくらい 騒音対策には甘い構造ですので、 生活音が苦手な方には苦痛なステイになるかと思われます。 サービスの内容が、金額に見合ってないと現時点では思います。 改善はされるのでしょうか。 今後、素敵されるゲストが口コミで評価されて下さい。
2023 年 11 月入住 8 晚
kariosasazuka 于 2023年12月15日 的回复
誠に申し訳ございませんでした。お客様のご不満とご不快な経験について、深くお詫び申し上げます。お客様の意見は非常に重要であり、弊施設がご期待に添えなかったことを残念に思います。入り口周辺の状況や夕方以降のスタッフの態度に関しては、真摯に受け止め改善に努めてまいります。また、隣室からの騒音やスタッフの不適切な態度に対する迅速な対応が行われなかったこと、誠に申し訳ございませんでした。お客様の貴重なご意見を元に、今後のサービス向上に努めてまいります。改めてお詫び申し上げ、ご不快な思いをさせてしまったことに深くお詫び申し上げます。またのご機会がございましたら、改めてご期待に添えるようなサービスを提供できることを心より願っております。

10/10 超赞

linda

2023 年 12 月入住 6 晚
Kario Sasazuka 于 2023年12月14日 的回复
Thank you very much for using Kario Sasazuka. All of our staff members are very happy to receive your high rating of 10 points.Did you make many wonderful memories?We look forward to seeing you again.

10/10 超赞

DAISUKE

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
kariosasazuka 于 2023年12月10日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

8/10 还可以

??

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
2023 年 11 月入住 4 晚
kariosasazuka 于 2023年12月5日 的回复
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 还可以

Donny

2023 年 11 月入住 3 晚
kariosasazuka 于 2023年12月19日 的回复
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the property's excellent location. However, we sincerely apologize for the issues you experienced with the furniture in your allocated apartment. Your concerns about the condition of the fabric armchair and couch/futon are taken seriously, and we will work diligently to address and improve the quality of the furniture in that apartment. We value your feedback, and we're glad to hear that despite these challenges, you still enjoyed your time in Tokyo. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our property.

8/10 还可以

Jason

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great location to public transport. Enjoyed our stay and would stay again.
2023 年 11 月入住 3 晚
Kario Sasazuka Terrace 于 2023年11月29日 的回复
Thank you very much for staying at Kario Sasazuka. Also, thank you for leaving a review. We are glad to hear that you liked the location of our hotel. As you said, there are many shops around the hotel, and it is very close to Shinjuku and Shibuya, which makes many customers happy. Please come visit us again. All the staff are looking forward to seeing you.

10/10 超赞

Saori

2023 年 11 月入住 7 晚
kariosasazuka 于 2023年12月7日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 超赞

Amit

2023 年 11 月入住 6 晚
kariosasazuka 于 2023年11月18日 的回复
Thank you for your positive feedback on our room! We're delighted to hear that you enjoyed your stay. Providing a comfortable and pleasant experience for our guests is our top priority. If there's anything specific you liked about the room or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another enjoyable stay! If you have any questions or requests, please don't hesitate to let us know.

10/10 超赞

Byungmo

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
kariosasazuka 于 2023年11月14日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 超赞

Yukari

满意:清洁度、员工和服务、住宿条件和设施
駅から近くてとても素晴らしいです。 女性スタッフさんの対応がすごくよかったです。 男性スタッフさんはちょっと伝達ミスがおおいので、何かある時は女性スタッフさんにお願いした方がいいです。
2023 年 10 月入住 2 晚
カリオ笹塚 于 2023年11月9日 的回复
貴重なフィードバックをありがとうございます。駅からの便利なロケーションを楽しんでいただけて、特に女性スタッフの対応にご満足いただけたことを嬉しく思います。また、男性スタッフの伝達に関するご意見もありがとうございます。お客様のフィードバックは、サービスの向上に役立ちます。今後もお客様に素晴らしい体験を提供できるよう、改善に努めてまいります。またのご利用をお待ちしております。

10/10 超赞

ISHIMARU

2023 年 11 月入住 2 晚
kariosasazuka 于 2023年11月14日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 超赞

Christy

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Highly recommend this property. A home away from home. Plenty of restaurants in walking distance and the train station near the front door.
2023 年 10 月入住 6 晚
Kario Sasazuka 于 2023年10月30日 的回复
Thank you very much for staying with us this time. Also, thank you for your review.All of our staff are very happy to hear that you would recommend our hotel.Many customers are pleased with our convenient location. We look forward to seeing you again.

10/10 超赞

Paulo

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very convenient. Right across train station. Shops restaurants and convenience stores steps away. Will come back again
2023 年 10 月入住 4 晚
Kario Sasazuka 于 2023年10月26日 的回复
Thank you very much for using Kario Sasazuka. We are very happy to hear that you liked our hotel. And your words, "I will come back again" are an encouragement to us.Please come again.We will continue to work hard every day to meet your expectations.

10/10 超赞

Yool Guk

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
지하철이 매우 가깝고 주변에 식사할곳도 많아서 신주쿠 및 주변 관광하기가 좋습니다 시리얼이나 과일 사와서 먹기에도 식기등 준비가 잘 되어있어서 유용했습니다
2023 年 10 月入住 3 晚
Kario Sasazuka 于 2023年10月26日 的回复
이번에는 몇 가지 중에서 호텔을 이용해 주셔서 감사합니다. 말씀하시는 대로, 가까운 역에서 30초의 입지로, 주위에는 많은 숍이 늘어서 매우 편리합니다. 재미있는 추억을 많이 만들 수 있었습니까?또 꼭 일본에 오실 때는, 저희 호텔에 숙박해 주십시오. 스탭 일동, 진심으로 기다리고 있습니다. 레뷰 감사합니다.

6/10 一般

Kyunghwa

2023 年 9 月入住 4 晚
kariosasazuka 于 2023年11月14日 的回复
お客様へ、フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。

8/10 还可以

Choongwhan

2023 年 9 月入住 2 晚
kariosasazuka 于 2023年11月14日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 超赞

Kris

2023 年 9 月入住 3 晚
kariosasazuka 于 2023年11月14日 的回复
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 超赞

Aileen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the location is superb! Stone's throw away from Sasazuka train station. Plenty of good food, supermarkets, shops & convenient stores.
2023 年 8 月入住 4 晚
kariosasazuka 于 2023年09月9日 的回复
Thank you for your positive feedback! We're delighted to hear that you found our location superb, with easy access to Sasazuka train station and a variety of dining options, supermarkets, shops, and convenience stores nearby. We strive to provide a convenient and enjoyable stay for our guests, and we're glad to know that you had a great experience. If you have any more comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 超赞

Gabriel

2023 年 8 月入住 8 晚
Kario Sasazuka 于 2023年09月13日 的回复
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

8/10 还可以

Hanqing

满意:清洁度、员工和服务、住宿条件和设施
The property is directly above a subway samtation so if you are sensitive to noises you will hear the train stopping by at night. The Sasazuka station is only in one metro line (Keio line) so you will likely have to take this line to Shinjuku for transferring to all major sites. It is one long stop by express trains or 3 stops by local trains to the Shinjuku station, which is a huge transit hub and could be confusing to navigate for transfers. The rooms are clean but the ACs don't work very well. There is a Lawson downstairs and a few restaurants nearby. Overall good value for families that need to find more than one room (if you can tolerate the noise).
kariosasazuka 于 2023年09月9日 的回复
Thank you for providing additional details about the accommodation. Your insights into the noise from the subway station, the convenience of the nearby Sasazuka station, and the accessibility of major sites in Shinjuku are valuable for potential guests. It's also helpful to know about the cleanliness of the rooms and the presence of nearby amenities like Lawson and restaurants.If you have any more information or questions you'd like to share, please feel free to let me know. I'm here to assist you!

2/10 糟糕

Rees

2023 年 8 月入住 5 晚
Kario Sasazuka 于 2023年09月13日 的回复
Thank you very much for using Kario Sasazuka.Thank you again for taking the time out of your busy schedule to post your valuable review.We will continue to strive to provide better service based on customer feedback.If you have a chance, please use Kario Sasazuka again.All the staff are looking forward to seeing you.

10/10 超赞

Zaide

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Kario Sasazuka 于 2023年09月13日 的回复
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 超赞

Maiko

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
滞在に必要な物が揃っている。非常に清潔。駅前には様々なお店があり好立地。すべての点において大満足。
2023 年 7 月入住 4 晚
Kario Sasazuka 于 2023年08月5日 的回复
貴重なフィードバックをいただき、誠にありがとうございます。お客様の滞在が快適であり、清潔な環境で心地よいお時間をお過ごしいただけたとのお言葉、大変嬉しく思います。また、駅前の好立地がお客様に満足いただけたことをうれしく思います。便利な立地を提供することで、お客様が快適にお過ごしいただけることを心掛けております。これからもお客様にとって快適な滞在を提供できるよう努めてまいります。お選びいただき、誠にありがとうございました。またのご利用を心よりお待ちしておりま

10/10 超赞

George

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kario Sasazuka 于 2023年08月5日 的回复
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 超赞

Tina

2023 年 7 月入住 3 晚
Kario Sasazuka 于 2023年08月5日 的回复
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 超赞

Tim Fung

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Excellent and quality service. Convenient as close to train station.
2023 年 7 月入住 7 晚
Kario Sasazuka 于 2023年07月12日 的回复
Thank you for your wonderful rating and feedback. We are glad that you enjoyed the quality service at our hotel and that you were able to use it conveniently near the station.We will continue to strive to further improve our services and customer satisfaction. We value the voice of our customers and will continue to make efforts to provide a better hotel experience.We are looking forward to seeing you again. thank you very much.

10/10 超赞

Karen

与家人出行
满意:员工和服务,清洁度
What a lovely property the Kario Sasazuka Terrace is, you will not be disappointed with the price, quality, and convenience to Keio train lines. We would most definitely stay there again.
2023 年 6 月入住 3 晚
Kario Sasazuka 于 2023年06月13日 的回复
Thank you for choosing to stay at Kario Sasazuka Terrace and for your kind words. We're thrilled to hear that you had a lovely experience and that you were satisfied with the price, quality, and convenience to the Keio train lines. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another wonderful stay in the future. Thank you for your support.

10/10 超赞

Elvis

2023 年 6 月入住 3 晚
Kario Sasazuka 于 2023年07月12日 的回复
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel.We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 超赞

Anna Marie,Wauconda

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Excellent location near train station and many shops and dining options around the area
2023 年 5 月入住 4 晚
Kario Sasazuka 于 2023年06月13日 的回复
Thank you for your feedback. We're thrilled to hear that you found our hotel's location excellent, with its proximity to the train station and various shops and dining options in the area. We strive to provide a convenient and enjoyable experience for our guests. We appreciate your review and look forward to welcoming you back in the future. Thank you for your support.

10/10 超赞

Roxana

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great for short term stay. Excellent location- just 1 minute walk to Keio train line.
2023 年 5 月入住 7 晚
Kario Sasazuka 于 2023年06月13日 的回复
Thank you for your feedback. We're delighted to hear that you had a great short-term stay with us. We appreciate your positive comments about the excellent location, with the Keio train line just a minute's walk away. We strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing our hotel, and we look forward to serving you again in the future.

10/10 超赞

Yukari

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location couldn’t be better. Right in front of Sasazuka station, connecting many popular destinations by easy train rides. Restaurants and grocery stores literally within a minute.
2023 年 4 月入住 8 晚
Kario Sasazuka 于 2023年06月13日 的回复
Thank you for choosing our hotel and for your positive feedback. We're thrilled to hear that you enjoyed the convenient location right in front of Sasazuka station, with easy access to popular destinations. We appreciate your review and look forward to welcoming you back in the future. Thank you for your support.

6/10 一般

Miriam

与家人出行
满意:清洁度
不满意:员工和服务
Convenient to spend the night
The room felt claustrophobic for 3 people. One double bed and a sofa bed, but it was broken and the cushion was very thin. The lobby is just a front desk, no reception, no tea or coffee. The location was convenient, right next to Sasazuka station, and there was a great place to eat (delicious breads, coffee, matcha, etc) and a market with fresh foods. The room was clean (as all of Japan). The area felt safe. The room was just too small and I felt like a giant as everything was tiny and low ceilings. Small window with no views. If you want a place to just sleep and shower, an close to a station it is fine.
2023 年 4 月入住 2 晚
Kario Sasazuka 于 2023年06月13日 的回复
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your compliments on the cleanliness and convenient location of the hotel. Your comments regarding the room size and lack of amenities are duly noted. We value your feedback and will take it into consideration for future improvements. Thank you for sharing your review.

10/10 超赞

Aiko

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
掃除機かワイパーなどの清掃器具を置いていただけたらありがたいです。
2023 年 4 月入住 4 晚
Kario Sasazuka 于 2023年06月13日 的回复
お客様のご意見をいただき、ありがとうございます。お客様のご要望を受け止め、今後の改善に活かしてまいります。より快適な滞在をお約束するため、清掃器具をお部屋に備えるよう努めます。お客様の貴重なご意見に感謝いたします。次回のご滞在時には、ご希望に添えるよう努めますので、どうぞお楽しみにしていてください。ご投稿いただき、ありがとうございました。