MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年12月21日 的回复
Dear Chen,Thank you very much for your review, we really apreciate it!We are terribly sorry about what happened when you check-in. We will do our best to improve our service and be more careful with the transition between day and night shifts.We hope that it didn't ruin your experience in Japan.Hope to see you again someday in MIMARU, and once again, we are really sorry about this.
10/10 超赞
Fang-Lin
与家人出行
2023年11月23日
满意:客房舒适度,清洁度
Fang-Lin
2023 年 11 月入住 4 晚
Front Desk Team 于 2023年11月25日 的回复
Dear Guest,Thank you for taking your time to leave us a review. We are glad to hear you enjoyed your stay. As you mentioned we are located in a convenient neighborhood which several subway and train stations are close by. We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
10/10 超赞
CHUN NAM
与家人出行
2023年10月28日
满意:清洁度、服务设施、住宿条件和设施
位置理想,無論交通及購物都十分方便
CHUN NAM
2023 年 10 月入住 4 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年10月31日 的回复
Dear Guest,Thank you for choosing MIMARU Tokyo Ueno Okachimachi.We are pleased to hear that you had a pleasant stay with us.We are also pleased to hear that you were satisfied with our location and staff.At MIMARU we strive to do our best in order to ensure the satisfaction of our guests.Again, thank you for choosing MIMARU Tokyo Ueno Okachimachi and we hope to see you again.Regards,
10/10 超赞
CHANG TSE
与家人出行
2023年10月21日
满意:客房舒适度,清洁度
很不錯的住宿環境!
空間夠大,地點很好,很適合家人一同入住!
CHANG TSE
2023 年 10 月入住 4 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年10月23日 的回复
Dear Guest, Thank you for choosing MIMARU Tokyo Ueno Okatchimachi. We are pleased to hear you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Ueno Okachimachi and we hope to see you again. Regards, Front Desk Team
6/10 一般
Mei Hsiu
与家人出行
2023年09月5日
满意:住宿条件和设施
空調冷氣聲音大 感覺沒有清洗 灰塵很多
Mei Hsiu
2023 年 8 月入住 7 晚
Front Desk Team 于 2023年09月6日 的回复
Dear guest, Thank you very much for choosing to stay with us during your trip to Tokyo. It is our pleasure to have you here at MIMARU. We really appreciate your feedback. We apologize for the inconvenience caused by the noisy air conditioning unit. We take your feedback seriously and will address this issue to ensure a more enjoyable stay for our future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing our hotel. MIMARU TOKYO UENO OKACHIMACHI
8/10 还可以
Wing Sze
与家人出行
2023年07月31日
满意:客房舒适度,清洁度
Wing Sze
2023 年 7 月入住 5 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年08月1日 的回复
Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us a review! We truly appreciate your feedback so that we may improve our services. If you have any additional feedback for us, you are more than welcome to contact us at your convenience. We hope that you choose to stay with us for any other upcoming travel plans to Tokyo.Best regards,
8/10 还可以
YUEN TING
2023年07月1日
满意:清洁度、服务设施、住宿条件和设施
YUEN TING
2023 年 6 月入住 1 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年07月2日 的回复
Dear Guest,Thank you for taking the time to share your review of our MIMARU TOKYO OKACHIMACHI Hotel. We are delighted to hear that you had a wonderful experience during your stay with us.
8/10 还可以
HUI HUA
与家人出行
2023年05月29日
满意:客房舒适度,清洁度
HUI HUA
2023 年 5 月入住 6 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年05月30日 的回复
Dear Guest,Thank you for taking the time to share your review of our MIMARU TOKYO OKACHIMACHI Hotel. We are delighted to hear that you had a wonderful experience during your stay with us.
8/10 还可以
Hui Li
2023年05月22日
Hui Li
2023 年 3 月入住 2 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年05月24日 的回复
Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.
10/10 超赞
CHUN YEN
与家人出行
2023年04月5日
满意:清洁度、服务设施、住宿条件和设施
離各個地鐵站近, 服務人員態度十分親切, 設施完善
CHUN YEN
2023 年 3 月入住 4 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年04月6日 的回复
感謝您在百忙之間給我們留言。我們很高興聽到您有愉快的入住體驗。期待再次與您相遇。
8/10 还可以
Peter
2023年03月8日
Peter
2023 年 3 月入住 1 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年04月2日 的回复
Dear valued guest, Thank you for choosing to stay with us and for taking the time to leave a review of your experience. We appreciate your kind words and hope that you will choose to stay with us again in the future. Thank you for your patronage and for being a part of our community of satisfied guests.
10/10 超赞
Carrie
2023年03月6日
满意:清洁度
Carrie
2023 年 3 月入住 3 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年03月26日 的回复
Dear guest, Thank you for choosing to stay with us and for taking the time to leave a review of your experience.We appreciate your kind words and hope that you will choose to stay with us again in the future. Thank you for your patronage and for being a part of our community of satisfied guests. Best regards,
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年03月6日 的回复
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
10/10 超赞
??
2023年01月28日
??
2023 年 1 月入住 4 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年03月6日 的回复
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年01月30日 的回复
感謝您在百忙之中給我們留言。祝您新年快樂,身體健康,萬事如意。我們期待與您再次相見
10/10 超赞
??
2023年01月25日
??
2023 年 1 月入住 1 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年03月6日 的回复
Dear Guest, Thank you for staying with us and taking your time to leave us this kind review. We are glad to hear that you enjoyed it .We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
Greeting from MIMARU TOKYO UENO OKACHIMACHI.
Thank you for choosing to stay with us and your comment . We are glad to receive your positive feedback for our service and the facilities.
We are looking forward to your next visit again!
MIMARU TOKYO UENO OKACHIMACHI
Spacious, clean and convenient. Brand new hotel which is only few minutes walk from Okachimachi station.
真实旅客
2020 年 1 月入住 3 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2020年02月2日 的回复
Greetings from MIMARU TOKYO UENO OKACHIMACHI
We are very glad for your valuable message and this would help us to do better. It’s our pleasure to help you with your trip, and we are happy to know that you enjoyed your stay here. Our location is near UENO area, JR station and subway station, so here are many restaurants and shopping center, as well as the transportation here is very convenience. We will always try our best for better service, and we are looking for your next visit.
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2024年04月23日 的回复
Greetings from MIMARU Tokyo Ueno Okachimachi, thank you for staying with us and thank you for leaving us a review. We were happy to serve you during your stay and we hope that you truly had a pleasant stay with us. We wish to welcome you back again in the future! Best Regards, MIMARU Tokyo Ueno Okachimachi
10/10 超赞
William
与家人出行
2024年04月7日
满意:清洁度、服务设施、住宿条件和设施
Excellent stay! Room was very spacious and had everything we needed. The hotel was conveniently located next to the metro and multiple convenience stores. The staff was very polite and helpful with all our needs including luggage forwarding. A
William
2024 年 3 月入住 4 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2024年04月8日 的回复
Greetings from MIMARU Tokyo Ueno Okachimachi, thank you for choosing us for your stay in Tokyo and thank you for leaving us a review after your stay. We are delighted that you had a pleasant stay with us and that you found the location convenient for you. Also, we appreciate your kind words regarding our staff. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Ueno Okachimachi
8/10 还可以
??
2024年04月5日
满意:住宿条件和设施,清洁度
??
2024 年 4 月入住 1 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2024年04月8日 的回复
Greetings from MIMARU Tokyo Ueno Okachimachi, thank you for choosing us for your stay in Tokyo and thank you for leaving us a review after your stay. We wish to welcome you back again in the future! Best Regards, MIMARU Tokyo Ueno Okachimachi Front Desk Team
10/10 超赞
Leon
2024年04月5日
满意:清洁度、服务设施、住宿条件和设施
Great friendly staff
Leon
2024 年 3 月入住 6 晚
Front Desk Team 于 2024年04月5日 的回复
Dear valued guest,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you were satisfied with our staffs service. Our team is always happy to talk with the guests and it is great to hear that you and your family enjoyed the service that the team brought to you. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan.Best regards,The MIMARU Front Team
10/10 超赞
??
2024年02月29日
满意:住宿条件和设施,清洁度
??
2024 年 2 月入住 1 晚
Front Desk Team 于 2024年03月3日 的回复
Dear valued guest, Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. All rooms come equipped with a furnished kitchen as well as a living and dining area. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan. Best regards,
10/10 超赞
Emma
与家人及幼儿出行
2024年01月28日
满意:住宿条件和设施,清洁度
Great location! Clean and comfortable.
Emma
2024 年 1 月入住 3 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2024年01月28日 的回复
Dear valued guest,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan.Best regards, The MIMARU Front Team
10/10 超赞
真实旅客
与家人出行
2024年01月7日
满意:客房舒适度,清洁度
真实旅客
2023 年 10 月入住 7 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2024年01月14日 的回复
Dear valued guest, Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. All rooms come equipped with a furnished kitchen as well as a living and dining area. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan. Best regards, The MIMARU Front Team
10/10 超赞
Jeongkeun
与家人出行
2024年01月5日
满意:客房舒适度,清洁度
모든 면에서 엄지 척!
미마루 오카치마치에서 대학생 딸들과 함께 오랜만에 한방에서 자는 추억을 만들었네요. 공간이 여유가 있어 성인4명이 3박하는데에 불편함이 없었습니다 그리고 숙소에서 도보 3-4분거리에 야마노테선, 긴자선이 있어 관광으로 지쳐서 숙소로 돌아오는 길이 가벼웠습니다 숙소인근이 우에노의 중심상가지역이라 도보로 쇼핑 먹거리 다 가능했어요 덕분에 20년만의 도쿄여행이 편안했어요
Jeongkeun
2023 年 12 月入住 3 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2024年01月14日 的回复
"Dear valued guest, Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. All rooms come equipped with a furnished kitchen as well as a living and dining area. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan. Best regards, The MIMARU Front Team"
10/10 超赞
CHOON YAP
与家人出行
2023年12月27日
满意:客房舒适度,清洁度
Location was excellent with good connectivity to JR station . Good place for shopping
CHOON YAP
2023 年 12 月入住 2 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2024年01月6日 的回复
Dear Choon Yap,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your valued feedback!As you mentioned, we are located around 5 minutes from Okachimachi Station and are close to Ameyoko Street Market. Our hotel is near Akihabara as well.Once again, thank you for choosing us during your stay in Tokyo. We hope to serve you again in the near future!Best regards,MIMARU Front Team
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年12月21日 的回复
Dear Phinyarat,Thank You very much for your kind review!We really appreciate it!We are thrilled to hear that you enjoyed your stay in Tokyo with us! Hope to see you again someday in Tokyo and have a great day!
10/10 超赞
JUI-PU
与家人及幼儿出行, 与家人出行
2023年10月2日
满意:清洁度、服务设施、住宿条件和设施
Very easy access to train stations, local shops and department stores. Spacious and sparkly clean room. Strongly recommended for travelling with kids.
JUI-PU
2023 年 9 月入住 4 晚
Hannie 于 2023年10月2日 的回复
Thank you for choosing to stay with us during your trip to Tokyo!We are so happy to hear that you enjoyed the stay. Thank you for your kind review about our location and room!We hope to see you again in Tokyo on your next trip.Best regards,Front Desk Team
10/10 超赞
YU HSUAN
2023年08月26日
YU HSUAN
2023 年 8 月入住 7 晚
Front Desk Team 于 2023年08月27日 的回复
Dear guest, Thank you for choosing to stay at MIMARU TOKYO UENO OKACHIMACHI during your trip to Tokyo! It is great to hear that you have had a great stay here with us! Our front staffs are also happy to receive your kind review, and we are always glad to help our guests during the trip! We wish to see you again in your next trip to Japan! Best regards, Front Desk Team
10/10 超赞
Shihping
2023年08月25日
Shihping
2023 年 8 月入住 3 晚
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年08月26日 的回复
Dear guest,Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.
8/10 还可以
Sagy
2023年08月23日
Sagy
2023 年 8 月入住 8 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年08月24日 的回复
Dear Valued Guest, Thank you for staying with us and leaving us this kind review. We are happy to hear you enjoyed your stay. We look forward to welcoming you and your loved ones back in the future for another memorable stay!
2/10 糟糕
Sompratana,West Hartford
2023年08月7日
Sompratana
2023 年 7 月入住 3 晚
Front Desk Team 于 2023年08月27日 的回复
Dear GuestThank you for choosing to stay with us during your trip to Tokyo.We apologize that we could not meet your satisfaction. We would like to know about your experience in more details, so that we can find solutions to offer a better service in the future. Should you have any details about the facilities that you would like us to improve, please don't hesitate and feel free to contact us via emails any time!Your words are really important to our improvement in the future.Thank you so much!Sincerely,Front Desk Team
10/10 超赞
Wing Hing
与家人及幼儿出行, 与家人出行
2023年07月20日
满意:清洁度、服务设施、住宿条件和设施
Excellent for family with teenagers.
Wing Hing
2023 年 7 月入住 4 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年07月21日 的回复
Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience at Mimaru Okachimachi Hotel. Our team takes pride in providing a family-friendly environment that caters to the needs of all guests, especially those with teenagers.We strive to create a welcoming atmosphere, offering spacious and comfortable accommodations to ensure everyone's comfort and enjoyment during their stay. Our central location also allows easy access to various attractions, making it convenient for families to explore the city together.Should you decide to visit Tokyo again, we would be more than happy to welcome you and your family back for another memorable experience at Mimaru Okachimachi Hotel. Thank you for choosing us for your stay, and we look forward to hosting you again in the future! If you have any specific suggestions or requests, please don't hesitate to let us know. Have a fantastic day!
10/10 超赞
Duncan
2023年07月7日
Duncan
2023 年 6 月入住 14 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年07月30日 的回复
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .as you mention that our provetry is very close to JR and subways stations.Once again thank you so much for leaving us a review.We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
10/10 超赞
Lih-Yun
2023年06月26日
满意:清洁度、服务设施、住宿条件和设施
walkable to the subway stations
Lih-Yun
2023 年 6 月入住 4 晚
Front Desk Team 于 2023年06月26日 的回复
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .as you mention that our provetry is very close to JR and subways stations.Once again thank you so much for leaving us a review.We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi
10/10 超赞
CheeCheng
2023年06月26日
满意:服务设施,清洁度
The room was very spacious and clean. And the location was really good in terms of shopping and dining options. I would highly recommend.
CheeCheng
2023 年 6 月入住 4 晚
Front Desk Team 于 2023年06月26日 的回复
Dear Guest,Thank you for taking your time and leaving us this kind review.We are happy to hear you enjoyed your stay.As you mentioned we are located in Okachimachi which there many shopping centers ,resturants and close by as well as JR and subway stations. We are glad you liked the room and if our staff were of any help. We are looking forward to seeing you again. Warm regards,MIMARU Tokyo Ueno Okachimachi
10/10 超赞
Zachary
与家人出行
2023年06月26日
满意:清洁度、服务设施、住宿条件和设施
Great position, beautiful hotel, staff friendly and very helpful, definitely will stay again, highly recommended 😊
Zachary
MIMARU TOKYO UENO OKACHIMACHI Front Desk Team 于 2023年06月26日 的回复
Dear Guest Thank you for staying with us and taking your time to leave us a review. We are glad to hear that you enjoyed your stay here. As you mentioned MIMARU Tokyo Ueno Okachimachi is located in a very convenient area which there are many shopping malls, restaurants and also many lines of train and subway, make it easier to go around Tokyo. We are happy to know that you satisfied with our staff. Onces again thank you so much for leaving us a review. We look forward to welcoming back again in MIMARU at Tokyo, Osaka or Kyoto.
10/10 超赞
jayne
2023年06月22日
jayne
2023 年 6 月入住 7 晚
MIMARU Front Team 于 2023年07月15日 的回复
Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us a review! We truly appreciate your feedback so that we may improve our services. If you have any additional feedback for us, you are more than welcome to contact us at your convenience. We hope that you choose to stay with us for any other upcoming travel plans to Tokyo.Best regards,
10/10 超赞
CONRAD HONG
与家人出行
2023年06月12日
满意:清洁度、服务设施、住宿条件和设施
We like the Convenience of the location! Shopping, multiple subway/bus stations within 5 minutes walking distances, multiple convenience stores around and a street full of restaurants just down the block.
Hotel room is very clean and staffs are nice and attentive. Nice experience
CONRAD HONG
2023 年 6 月入住 4 晚
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年06月13日 的回复
Thank you for your review of MIMARU Okachimachi! We're delighted to hear that you enjoyed the convenience of our location, with shopping options and multiple subway/bus stations just a short walk away. It's great to know that you appreciated the cleanliness of our hotel rooms and found our staff to be nice and attentive. We strive to provide a pleasant experience for all our guests, and we're glad that we could meet your expectations. We look forward to welcoming you back on your next visit to Okachimachi!
MIMARU Tokyo Ueno Okachimachi Front Desk Team 于 2023年06月2日 的回复
Dear Guest,Thank you for taking the time to share your review of your recent stay at MIMARU TOKYO OKACHIMACHI. We truly appreciate your feedback.We are thrilled to hear that you had a wonderful experience with us. It is our top priority to provide a clean and comfortable environment for our guests, and we are glad that you found our hotel to be clean. Our staff members are dedicated to delivering exceptional service, and we are delighted that they were helpful and nice during your stay.Our hotel's location is indeed one of our key highlights, being close to subway and JR stations, making it convenient for exploring Tokyo. We are pleased that the proximity to transportation options added value to your stay.Thank you for recommending us, and we would be honored to welcome you back to MIMARU TOKYO OKACHIMACHI in the future. Should your travels bring you to Tokyo again, please do not hesitate to reach out to us.Warm regards,