When I check in, there is nobody in the reception. And I saw a copy of passport of one of the guest on the receptionist chair. The detail could be clearly seen or even being taken away. That really made me feel very unsafe about all of our privacy. It was not a good experience of staying in this hotel.
CK
2019 年 10 月入住 4 晚
B 于 2019年12月15日 的回复
Dear sir/madam,
We are extremely sorry to hear about this, and even more sorry to disappoint a customer.
We'd like to make sure that this mistakes don't happen again.
We look forward to hearing from you. Your feedback makes us better.
8/10 还可以
Chien Pei
团体旅客
2019年11月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
有附小廚房及餐具,很棒。
衛浴設備超讚。
Chien Pei
2019 年 11 月入住 4 晚
B 于 2019年12月15日 的回复
感谢您给我们这么美好的评价。我们很高兴您和家人喜欢我们的房间。
我们希望再次欢迎您 ^^
10/10 超赞
真实旅客
2019年10月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
ying-shiuan
2019年09月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
除了房間小,交通、環境、設備其它都很棒,尤其是靠近住宿的站口有電梯,不用擔心行李的問題
ying-shiuan
2019 年 8 月入住 5 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2019年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place is clean & tidy. Location is convenience. Takes around 8 mins by walk to Skytree. Staff r friendly & helpful. Well communicate in English.
Near Shytree Station easy to locate.Kind staff very helpful, easy to check in.After check out still give us storage for our baggage
真实旅客
2020 年 1 月入住 3 晚
PG Team 于 2020年03月8日 的回复
Thank you for leaving us such a wonderful review. We are glad that you loved our services.
We will strive to deliver great experiences consistently, please do come again. Best regards,
10/10 超赞
Charity
2020年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Charity
2020 年 1 月入住 8 晚
PG Team 于 2020年03月8日 的回复
Thank you for leaving us such a wonderful review. We are glad that you loved our services.
We will strive to deliver great experiences consistently, please do come again. Best regards,
10/10 超赞
真实旅客
与家人出行
2019年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
cute and petite stay at tokyo 2019
the location was 10 minute walk from the skytree station. before going back to the cute hotel be sure to buy your food at the 7/11. you can see it after your exit at the station. there are convenience store nearby. but there are 2 vendo machines for drinks across thestreet. ou can cook and wash your clothes inside your room.
真实旅客
2019 年 12 月入住 1 晚
B 于 2019年12月31日 的回复
Dear sir/madam,
Thanks so much for sharing your good experience with us.
We hope you'll come and see us again soon!
Best regards,
A very good size room with washer and dryer in your unit
Can see Skytree from our room
The staff is super helpful and allow us to keep our luggages
Thank you so much
真实旅客
2019 年 12 月入住 3 晚
B 于 2019年12月31日 的回复
Dear sir/madam,
Thanks for leaving us such a wonderful review. We are glad that you loved our services.We will strive to deliver great experiences consistently, please do come again.
Best regards,
10/10 超赞
Jessie
与配偶出行
2019年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Short walking distance from Oshiage Station. Good layout and adequate amenities.
Jessie
2019 年 12 月入住 2 晚
B 于 2019年12月15日 的回复
Thank you very much for sharing your experiences!
We hope to see you again in nearly future.
Best regards,
10/10 超赞
Betty,North East England
与配偶出行
2019年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay at Petit Grande Nuage. It was a short walk away from the Oshiage Skytree station in a quiet neighbourhood. The apartment was clean, quiet and included everything needed for a week in Tokyo in home-style comfort.
Jay and his colleagues were also friendly and very helpful in helping us locate an item we lost whilst travelling to Tokyo. We would definitely stay here in future.
Betty
2019 年 11 月入住 5 晚
B 于 2019年12月15日 的回复
Thank you, once again, for your kind words.
We are happy to hear you had a positive experience at PG Nuage. We look forward to serving you again.
10/10 超赞
真实旅客
2019年11月28日
满意:员工和服务、服务设施、住宿条件和设施
Ich fand es sehr einzigartig in einer richtig japanischen Wohnung zu bleiben, da bekommt man echt ein gutes Gefühl für Kleinigkeiten, die einem im Hotel eben nicht begegnen :-)
Auch super zentral zum Skytree, oder der Tokyo Metroline.
真实旅客
2019 年 11 月入住 22 晚
B 于 2019年12月15日 的回复
We are incredibly grateful that you took the time out to leave us a positive review.
We look forward to serving you again.
10/10 超赞
Joanna
2019年11月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joanna
2019 年 11 月入住 10 晚
B 于 2019年12月15日 的回复
Thanks for taking the time to rate us.
We hope to see you again.
Best regards
10/10 超赞
KK
2019年11月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely apartment type hotel stay.
So good for hotel staff to allow us early check-in Ard 12.30 pm instead 3 pm especially after an overnight flight. Very clean hotel n near Tokyo Skytree n oshiage Skytree stations
KK
2019 年 11 月入住 3 晚
B 于 2019年12月15日 的回复
Thank you for leaving such a nice review. We are glad that you and family loved our services.
We hope to welcome you again in nearly future.
Best regards,