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"This is a perfect airport hotel and the best thing about it is the friendly, helpful and professional staff."

"Cincu (spelling??) who checked us in was really friendly and extremely helpful."

"Bit difficult to get to, especially at night if you’re on foot. "

"Convenient, but microscopic room."

"Had a lovely one night stay here. I recommend this place. "

"Conveniently located in the North Terminal @ Gatwick airport. Simply has to walk to the entrance. Room was clean, modern and well appointed."

"It would be nice if they had a shuttle or golf cart to transport from the parking garage. "

"We loved this hotel, beauty surrounded us, spacious accommodation and very comfortable bed !!! Great quality linens, toiletries and fabrics made this visit a REAL JOY!! and the lakes are a glorious bonus too!!"

"Paid extra to upgrade to a refurbished room, but the bathroom sink was cracked - disappointing in any room but especially so in a newly refurbished room - and the TV wasn't working properly (a member of staff did come and fix it). The hotel also has 4 Tesla Destination Chargers, one of which has been out of service for several months. I've reported this to the hotel, but they advise that it has nothing to do with them. Unfortunately they aren't able to advise who it should be reported to either."