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"Lovely hotel with excellent service. Front desk reception was warm and welcoming. The staff went out of the way to help us resolve some problems we had with car rental, as we spoke no Japanese. The hotel itself is centrally located near the train station and big shopping malls."

"The overall appearance of the hotel was very nice. The room was clean. The breakfast was very good, lots of options. Everyone was very nice, especially the lady at the counter who helped with information on sending our luggage forward to our next hotel. "

"何処へ行くにも便利な立地です。 お部屋も清潔で、セパレート型のホテル内移動ＯＫの部屋着（パジャマ）が置いてあり便利でした。 朝食は付けていなかったのですが、1階にコンビニがあるので困りませんでした。 翌日琴電に乗るのも近くて便利です。 ただ、夜遅くまで足音などでうるさかったです。"

"I had a wonderful stay Clean rooms, great staff, quiet. drink in the lobby and lovely and equipped hot tub. Location was great - highly recommended "

"The room was spacious but the carpet seemed a bit dirty. There was an iron shaped burned on it (which I found kinda funny) The heater/air conditioning was not available for guests which was not too bad since it’s not too hot yet but I woke up at night because I was sweating and the only solution was to open the window. Unfortunately, it was very loud outside. My main complaint is that the one pillow provided was incredibly hard and I couldn’t sleep properly. :( but still great location and an okay hotel overall. "

"殆ど良かったです。コスパの面では文句無し。スタップも親切。ただしお風呂のロッカーはレニューアルが必要かなと思います。"

"From the moment we walked into the entrance of the Granvia Hotel in Okayama, the magic began. We were greeted with wide smiles and a “happy to see you!” vibe. The one downer was that the luggage we had sent to this hotel was only partially delivered. The wonderful young lady at the front desk (Sato, Sumire) was very sympathetic and went out of her way to help us find the missing luggage. She called “Sagawa” delivery service and informed them of their mistake. The lady from Sagawa told us that our bag was still in Osaka and that it would be delivered the next day. Fortunately, I had an “Apple Air Tag” in the bag and knew the bag was in their Okayama distribution center. Our missing luggage was delivered to our hotel room within a few hours. We will highly recommend this hotel (Grandvia Okayama) to all our friends and anyone who asks. Again, please send our personal thanks to Ms. Sato, Sumire for her help and kindness. Aloha and mahalo!"

"Breakfast was nice"

"Perfect location, awesome view from the 13th floor, and double glazing keeps it nice and quiet considering it's above the train station (with occasional but non-intrusive muffled train station noises sometimes filtering through). The breakfast is great and has an awesome outlook over the local platforms. The rooms are compact but remain accessible. The pillows are firm and 'feather/pipe straw' style, but surprisingly comfortable with no sore neck or back the next morning."