「Unique property but has its drawbacks. Without a car you are relying on the hotel shuttle service which is apparently only offered when it suits them. This led to us missing the opportunity to enjoy the pools and left us rushing for our evening tour.
Some confusion also as to the availability of room service meant more inconvenience. Some staff could do with further training in how to deal with customer complaints effectively at the time they occur. Having stayed at many similar resorts around...
「Unique property but has its drawbacks. Without a car you are relying on the hotel shuttle service which is apparently only offered when it suits them. This led to us missing the opportunity to enjoy the pools and left us rushing for our evening tour.
Some confusion also as to the availability of room service meant more inconvenience. Some staff could do with further training in how to deal with customer complaints effectively at the time they occur. Having stayed at many similar resorts around...
Laurel-Lee