Dear Wenjun :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the heater, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Sheng hui
2023年11月23日
Sheng hui
2023 年 11 月入住 2 晚
Saurabh Mehta 于 2023年11月24日 的回复
Dear Sheng hui:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
真实旅客
商务旅客
2023年06月10日
满意:清洁度
真实旅客
2023 年 6 月入住 4 晚
Saurabh Mehta 于 2023年06月13日 的回复
Dear Guest :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Lee Kiu Lily
与家人出行
2022年11月14日
满意:客房舒适度,清洁度
Good
交通方便,四周許多食肆。
Lee Kiu Lily
2022 年 11 月入住 8 晚
10/10 超赞
Zhen
2022年09月11日
满意:客房舒适度,清洁度
Zhen
2022 年 9 月入住 6 晚
One King West Hotel & Residence 于 2022年09月12日 的回复
Dear Zhen,Thank you for your support and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.We look forward to welcoming you back to One King West soon.Regards,Steve O'BrienGeneral Manager
10/10 超赞
yuan
2021年11月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不错的酒店,里面可以做饭,出行也方便,去唐人街很近
yuan
2021 年 11 月入住 3 晚
10/10 超赞
Yang
2019年12月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yang
2019 年 12 月入住 1 晚
10/10 超赞
Edward
2019年07月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff are friendly and facilities are well maintained.
Edward
2019 年 7 月入住 1 晚
KFraser 于 2019年07月31日 的回复
Dear Edward,
Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.
10/10 超赞
Li Lin
2019年07月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
櫃台及服務人員很熱心,飯店的位置極佳,步行可到達大部分主要景點。
Li Lin
2019 年 7 月入住 1 晚
KFraser 于 2019年07月26日 的回复
Dear Li Lin,
Thank you for your feedback and for choosing One King West. We are pleased to see that you enjoyed your stay and look forward to welcoming you back in the future.
4/10 很差
Ron
与配偶出行, 商务旅客
2024年05月23日
满意:清洁度、服务设施、住宿条件和设施
Great location and beautiful rooms. However, there is no reason to get into the room with no water to drink. It is basics. No service for food and drinks in the lobby. Terrible.
Ron
2024 年 5 月入住 1 晚
10/10 超赞
Brenda
与家人出行
2024年05月23日
满意:清洁度、服务设施、住宿条件和设施
Excellent customer service!
Brenda
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Brenda:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Jeremy
与配偶出行
2024年05月23日
满意:清洁度、服务设施、住宿条件和设施
The property was close to all the amenities
Jeremy
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Jeremy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Pat,Eagle
与家人出行
2024年05月22日
满意:住宿条件和设施,清洁度
The lobby is beautiful and the bar area was very nice although a little dark. Service was great
Pat
2024 年 5 月入住 3 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Pat:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our beautiful lobby to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Juan Castro
2024年05月22日
满意:住宿条件和设施,清洁度
Juan Castro
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Juan Castro:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Bless
2024年05月21日
满意:住宿条件和设施,清洁度
Good time
Bless
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Bless:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 一般
Marcus
2024年05月21日
满意:住宿条件和设施,清洁度
Marcus
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Marcus:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager
10/10 超赞
Darcy
团体旅客
2024年05月21日
One of the best I’ve stayed in. Staff were super friendly and helpful and the room was unbelievable
Darcy
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Darcy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Steve
与配偶出行
2024年05月21日
满意:清洁度、服务设施、住宿条件和设施
We love staying at One King West! Always so accommodating and the location is central to all that downtown TO has to offer!
Steve
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Steve:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Steffen
2024年05月20日
满意:住宿条件和设施,清洁度
Steffen
2024 年 4 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Steffen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
kelsey
与家人出行
2024年05月20日
满意:清洁度、服务设施、住宿条件和设施
Hotel was a great location. Some annoying street level construction but that is Downtown Toronto for you. All hotel employees were lovely and helpful. I’d recommend a higher floor to ensure street noise and traffic are not an issue.
kelsey
2024 年 5 月入住 4 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Kelsey:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Colleen
与配偶出行
2024年05月20日
满意:清洁度、服务设施、住宿条件和设施
Great staff!
Colleen
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Colleen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 很差
Fenshya
2024年05月20日
I arrived before 8am and agreed to pay extra fee for early check in. Agent said there’s a room available but needed to be cleaned. I checked with the agent many times to see if my room was ready and she always replied with “not yet”. I saw they checked in other guests and asked why I couldn’t? No one was willing to help me. 4.5hr later I was still sitting at the lobby waiting… Finally I asked to speak with their manager, he “miraculously” handed me the room key right away. I am most unhappy with their indifference.
Fenshya
Saurabh Mehta 于 2024年05月23日 的回复
Dear Fenshya:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our team. They shared that the other rooms that were ready at that time were different room categories than the one in your booking. Our apologies for the inconvenience you experienced, we will use this feedback to help us improve on our product and service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Hari
与家人出行
2024年05月20日
满意:清洁度、服务设施、住宿条件和设施
Had a great experience overall
Hari
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Hari:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Eric
与配偶出行
2024年05月20日
满意:清洁度、服务设施、住宿条件和设施
Great room, friendly staff, and amazing food
Eric
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Eric:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our comfortable rooms, to our friendly team and delicious dining options. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 一般
Ali
2024年05月19日
满意:住宿条件和设施,清洁度
Central beliggenhed , men manglede en god, stille lounge til at man kunne benytte til at slappe af. Lobbyen i hotellet er på samme sted med hotellets reception , bar og restaurant , hvor Helle tiden var alt for mange mennesker og larm .
Ali
2024 年 5 月入住 9 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Ali:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. I also appreciate your comments concerning the lobby atmosphere, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Ralph
2024年05月19日
满意:服务设施,清洁度
不满意:住宿条件和设施
So much construction.
Ralph
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Ralph:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the City of Toronto's construction, and understand your frustration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
2/10 糟糕
cynthia
2024年05月19日
The washroom is very outdated
cynthia
2024 年 3 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Cynthia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced issues with the washroom in your suite. We strive to provide our guests with the highest quality of service in all regards, and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping team and and we will use this feedback to help us improve on our service standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future. Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Gary
2024年05月19日
Staff was great
Gary
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Gary:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Jillian
团体旅客
2024年05月19日
满意:清洁度、服务设施、住宿条件和设施
Unique boutique hotel
Jillian
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Jillian:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay at our unique hotel. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Sarah
与家人出行
2024年05月18日
满意:清洁度、服务设施、住宿条件和设施
Perfect hotel for visiting Toronto
Very friendly helpful staff
Sarah
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月21日 的回复
Dear Sarah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Joan,Ottawa
商务旅客
2024年05月18日
满意:清洁度、服务设施、住宿条件和设施
Hotel has a modern urban community fee, well suited to both adult business traveller or tourist, is is very nice ambiance and staff are very friendly and helpful.
Joan
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月23日 的回复
Dear Joan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the hotel's ambiance, to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Nathalie
与家人出行, 团体旅客
2024年05月17日
满意:服务设施
L’emplacement
Nathalie
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月17日 的回复
Dear Nathalie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Guillaume
商务旅客
2024年05月15日
满意:清洁度、服务设施、住宿条件和设施
Professional staff. Decent corner room. Great location. Food was very disappointing but staff was quick to inquire and receive my feedback.
Guillaume
2024 年 2 月入住 3 晚
Saurabh Mehta 于 2024年05月15日 的回复
Dear Guillaume:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience with us was an enjoyable one, from our excellent team, to our central location, however, I am disappointed to read that your dining experience was unsatisfactory. Our priority is to provide our guests with the highest quality of service in all regards, and I am sorry we did not live up to this expectation. I have shared your comments with our food and beverage team and I assure you that we will use this feedback to help us improve on our service standards wherever possible. Once again, I thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Jacques
与配偶出行
2024年05月15日
满意:清洁度、服务设施、住宿条件和设施
Our room was nice. 4 stars instead of 5 because the wifi wasn't great and the hot tub water wasn't very clean.
Jacques
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月15日 的回复
Dear Jacques:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the Wi-Fi and the whirlpool, and I will be sure to share this with our appropriate teams for improvement. Our apologies for the inconvenience you may have experienced.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Michael
与配偶出行
2024年05月15日
满意:清洁度、服务设施、住宿条件和设施
Gave me $20 coupon for food as VIP. Nice touch.
Michael
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月15日 的回复
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay and your VIP benefits. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
eddy
2024年05月14日
满意:清洁度、服务设施、住宿条件和设施
Very good service
eddy
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月15日 的回复
Dear Eddy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Maurice
与配偶出行
2024年05月14日
满意:清洁度、服务设施、住宿条件和设施
Other than no breakfast included, this was an awesome place to stay! And I didn't see even one kid on the premises...major bonus!!! Lol
Maurice
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月14日 的回复
Dear Maurice:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Please note that we offer various breakfast options at our Daily Ritual Cafe.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
michele
与配偶出行
2024年05月13日
满意:清洁度
不满意:服务设施
Nice view, friendly staff, good room service food, comfortable bed
michele
2024 年 5 月入住 3 晚
Saurabh Mehta 于 2024年05月14日 的回复
Dear Michele:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team, to our in-room dining. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Terry
与配偶出行
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
One King West is a hidden gem in the downtown area of Toronto. We could easily walk to Union Station, the theatre and there were many good restaurants nearby. A great spot for a getaway weekend!
Terry
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月14日 的回复
Dear Terry:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your weekend stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Jose
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
Everything around within walking distance
Jose
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月14日 的回复
Dear Jose:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Christopher
团体旅客
2024年05月13日
Hotel is excellent. However parking is horrendous. Only option is Valet. $65 plus tax plus tip.
Christopher
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月14日 的回复
Dear Christopher:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was a pleasant one, however I am disappointed to hear that your felt that our parking was overpriced.Unfortunately parking in the city of Toronto is a costly proposition, but I can assure you that our prices are equal to, if not lower than, most hotels in the area that offer valet services with in and out privileges.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Gordan
与配偶出行
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
Everything was as advertised. Stayed one night only and had a good sleep.
Gordan
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Gordan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
todd
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
Great
todd
2024 年 5 月入住 1 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Todd:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Courtney
与配偶出行
2024年05月13日
满意:清洁度、服务设施、住宿条件和设施
Super central. Great staff. Amazing room!
Courtney
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Courtney:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location, to our excellent team and rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Jaime,Peterborough
与配偶出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
This was a amazing experience
The staff was helpful
Best location
This is my first choice in Toronto
Jaime
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Jaime:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Renato
商务旅客
2024年05月12日
满意:住宿条件和设施,清洁度
Excellent customer service.
Renato
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Renato:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Serge
2024年05月12日
满意:住宿条件和设施,服务设施
Très propre et excellent service
Serge
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Serge:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, especially our excellent service. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
vonkisha,LOMBARD
与家人出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
The hotel it self was beautiful than I expected
vonkisha
2024 年 5 月入住 2 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Vonkisha:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you had a beautiful stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 超赞
Brooklyn
与家人出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
One of the best hotels I have ever stayed in. Excellent service. Very comfortable. Lots of attractions in walking distance.
Brooklyn
2024 年 5 月入住 3 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Brooklyn:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent service, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 还可以
Margaret
2024年05月12日
满意:清洁度
Margaret
2024 年 3 月入住 1 晚
Saurabh Mehta 于 2024年05月13日 的回复
Dear Margaret:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager