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关于葡萄树住宿 - 伊斯林顿中央的点评

4 out of 5
葡萄树住宿 - 伊斯林顿中央
4 Aplin St, Townsville, QLD

点评

8.4

很好

10 分 - 超赞。137 条好评，共有 324 条点评" "
8 分 - 还可以。116 条好评，共有 324 条点评" "
6 分 - 一般。49 条好评，共有 324 条点评" "
4 分 - 很差。17 条好评，共有 324 条点评" "
2 分 - 糟糕。5 条好评，共有 324 条点评" "

8.0/10

清洁度

7.6/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

7.2/10

环保

点评

10/10 超赞

Therese

2024 年 1 月入住 1 晚

10/10 超赞

Belinda

满意：住宿条件和设施，清洁度
We only stayed for one night but the apartment was huge & great value for money! would definitely stay again if passing through.

10/10 超赞

Clive

满意：客房舒适度，清洁度
Medical trip
We have stayed here before a number of times, we like the size of units, the location and the facilities
2024 年 1 月入住 1 晚
GSA Islington At Central 于 2024年01月11日 的回复
Thank you Clive for the lovely review, we look forward to seeing you again in the future.

8/10 还可以

Eddie

满意：住宿条件和设施
不满意：清洁度
2024 年 1 月入住 2 晚

6/10 一般

Kristian M

与家人出行
不满意：清洁度
2023 年 12 月入住 8 晚

6/10 一般

Sarah

2023 年 12 月入住 1 晚

6/10 一般

Joshua

满意：客房舒适度
Had a late check in, key was not there. Had to call and wait for someone to come and sort a key. Aircon in loungeroom and kitchen didnt work, no communication that they didnt work. They are great apartments in a great location, just a couple disappointing factors that could have been communicated or done better.
2023 年 12 月入住 4 晚

10/10 超赞

Nello

与家人出行
满意：客房舒适度，清洁度
Travelling family
Things were good until the lifts broke down,had to walk up and down 5 flights of stairs. To their defence lifts were out of action due to the winds from Cyclone Jasper and no communication with its guests.
2023 年 12 月入住 3 晚

10/10 超赞

Clive

满意：客房舒适度，清洁度
2023 年 12 月入住 2 晚

10/10 超赞

Pallum

团体旅客
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Clive

2023 年 11 月入住 1 晚

4/10 很差

donna

不满意：住宿条件和设施
Noising, could hear water through walls when toilets in Other units flushed, obviously no lagging on plumbing and no insulations in walls Dirty stained curtains that didnt fit sliding doors properly
2023 年 10 月入住 5 晚

8/10 还可以

Julie

2023 年 10 月入住 2 晚

10/10 超赞

John

满意：清洁度、服务设施、住宿条件和设施
Beautiful views and wonderful accommodations
2023 年 9 月入住 1 晚
Clint Raymond 于 2023年10月9日 的回复
Thank you for taking your time to Review our Property.We hope to see you again in the Future.Kind regards,Property Vine Townsville- Islington

8/10 还可以

Kristy

与家人出行
满意：客房舒适度，清洁度
2023 年 8 月入住 1 晚
Clint Raymond 于 2023年10月9日 的回复
Thank you for taking your time to Review our Property.Kind regards,Property Vine Townsville- Islington.

4/10 很差

Tracey

与家人出行
满意：服务设施
不满意：住宿条件和设施，清洁度
Carpets were stained and dirty. Dishwasher had a massive out of order sign stuck to it. Room smelled like it has never had fresh air through it. Kitchen was good. Cooking utensils average. No oven trays etc. Having a laundry was excellent. Good location. Outdoor pool was large. Walls had marks everywhere. Could definitely use new paint and carpet. Wont stay again until there renovated. Friend stayed one floor up from us. And her floors were the same.
2023 年 7 月入住 2 晚

4/10 很差

Josie

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
The place is very run down - airconditioning hanging off the wall.. not at all clean
2023 年 7 月入住 2 晚

4/10 很差

Chris

2023 年 7 月入住 2 晚

8/10 还可以

Genevieve

满意：服务设施
不满意：清洁度
2023 年 7 月入住 2 晚

4/10 很差

Liz

与家人出行
满意：服务设施
不满意：住宿条件和设施，清洁度
The apartment complex itself is lovely, and the pool area sizeable. The spa was cold and we weren't able to get it working. The apartment needs a seriously deep clean. The carpets are gross, the skirtingboards and walls need a wipe over, the shower needs a good bleaching and the furnishings were sparse and did nothing to make it enjoyable to be in. I thought it was a bargain due to it's distance from The Strand, but I now think its because its not very well maintained. Bedding and towels however were clean. There's a strict no smoking policy in the building, yet when we went to the car park, the concierge was down there having a cigarette. All in all, there wasn't anything to endear me to stay here again, and I'm not that fussy! For the money, we would stay at a hotel on The Strand next time.
2023 年 6 月入住 2 晚

8/10 还可以

Belinda

满意：清洁度、服务设施、住宿条件和设施
2023 年 5 月入住 4 晚
Management Team Islington at Central 于 2023年06月20日 的回复
Hi Belinda - thank you for taking the time to complete this review - it was pleasing to see your stay was enjoyable

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，清洁度
2023 年 4 月入住 3 晚
Management Team Islington at Central 于 2023年05月29日 的回复
Thanks so much for taking the time to complete this review - we do appreciate it

8/10 还可以

Andrew

与家人出行
满意：服务设施，清洁度
Beautiful place to stay, so much room and very comfortable. Air conditioning was dripping onto carpet in main bedroom, filter were completely blocked. Cleaned the filters myself and this solved the problem
2023 年 4 月入住 1 晚

8/10 还可以

Stephanie

满意：客房舒适度，清洁度
We visited for a basketball tournament and the staff and accommodation was well suited with its gym, pool and sauna. Also the ability to cook and clean.
2023 年 3 月入住 2 晚
Management Team Islington at Central 于 2023年04月25日 的回复
Hi Stephanie - thanks so much for taking the time to complete this review - it was wonderful to read that you had a great stay with us and we look forward to welcoming you back when you next need to visit Townsville

8/10 还可以

Cherie

与家人出行
满意：客房舒适度，清洁度
Good location, large rooms and good facilities.
Large apartment and great facilities, recommended stay for families and friends.
2023 年 3 月入住 2 晚
Management Team Islington at Central 于 2023年04月25日 的回复
Hi Cherie Thank you very much for taking the time to complete this review and for recommending us to others - we do enjoying knowing our guests had a great stay here at Islington at Central

8/10 还可以

Dimitri

与家人出行
满意：住宿条件和设施，清洁度
Would stay again
Management Team Islington at Central 于 2022年12月29日 的回复
Hi Dimitri - thanks for letting us know that your stay with us was enjoyable and we look forward to welcoming you back again in the not too distant future

6/10 一般

Cathy

不满意：清洁度
Motel was in an excellent spot, very quiet and peaceful, walk to football stadium and Main Street, however, while our room looked clean at first glance there were stains on curtains and carpet, and the shower needed a super good scrub, our toaster shorted out the power, it was replaced by not a new one, but a really old toaster that was found in a cupboard somewhere, I could have bought a new one at Kmart for $7.50!, the staff on reception were all very nice, and I guess they could only work with what they had. All over but we had a good stay.
2022 年 7 月入住 7 晚

8/10 还可以

Scott

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Good for the price, nice and central to everything in townsville
2022 年 7 月入住 1 晚
Islington at Central 于 2022年07月23日 的回复
Thank you for for kind response and we look forward to you coming again

2/10 糟糕

Joshua

不满意：清洁度、服务设施、住宿条件和设施
2022 年 6 月入住 2 晚

8/10 还可以

Melanie

与家人及幼儿出行
满意：服务设施
The location was excellent. The parking was great. The carpet in our apartment needs replacing as it was stained and no longer attached to the floor in places so quite dangerous. Also there was a smell when we first entered the apartment.
2022 年 5 月入住 2 晚

10/10 超赞

Bryan

满意：客房舒适度，清洁度
2022 年 3 月入住 7 晚
Management Team at Islington at Central 于 2022年03月30日 的回复
Hi Brian - thanks so much for taking the time to complete this reviews and it was lovely so see that your enjoyed your stay with us. We hope to welcome you back to Islington at Central in the not too distant future

6/10 一般

真实旅客

商务旅客
满意：客房舒适度，清洁度
Not so good.
Old and noisy air conditioners. Could not sleep while the air conditioners ON. Only one remote control was working for 3 air conditioners. The other remote control was not working.
2022 年 2 月入住 3 晚
Management Team at Islington at Central 于 2022年03月1日 的回复
Hi there - thank you for providing us with feedback from your recent stay with us. Please accept our apologies for the issue you encountered with the air conditioners and remote control and be assured that we have had a service completed on them.

10/10 超赞

Joshua

满意：客房舒适度，清洁度
Convenient location
Nice and clean and convenient
2022 年 1 月入住 2 晚
Management Team at Islington at Central 于 2022年03月1日 的回复
Hi Joshua - thanks for taking the time to complete this review - we appreciate knowing that you had a great stay and found our location to be great We hope to welcome you back again in the not too distant future

6/10 一般

Mark

与家人出行, 与配偶出行
满意：服务设施，清洁度
Close to city, nice complex however bed was very uncomfortable, air conditioning very noisy and a light right outside the bedroom window turned night into day, making sleep very difficult
2021 年 12 月入住 6 晚
Management Team at Islington at Central 于 2022年03月1日 的回复
Hi Mark - we appreciate you taking the time to provide us with feedback from your stay in January and we are sorry for the issues that you had with the air conditioners being noise and the light outside the bedroom window. Thanks for letting us know that the location was ideal for you and you enjoyed our facilities

8/10 还可以

neil

与配偶出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
Small but nice 1 bedroom apartment , a short walk to the CBD
2021 年 11 月入住 3 晚

6/10 一般

Paul

不满意：清洁度
Lovely apartment and outlook…terribly maintained
The apartment was modern and lovely HOWEVER it was VERY badly let down by maintenance issues. It was very grubby. Shower tracks, walls, floors etc needed to be scrubbed not just wiped over. Repairs need to be made wherever possible. A/C remotes didn’t work, crockery and kitchen utensils were in short supply and badly mismatched. Tables needed to be wiped over and rubbish dropped behind bedside tables should be removed. Carpets and outdoor balcony tiles are particularly unsightly. We have built, owned and run a 5 star RACQ accredited property for some years and would be horrified to think our beautifully appointed guest rooms weren’t maintained to a 5 Star plus level. The view, the tranquility and the reception staff have, in our opinion, been sorely let down. A reputable commercial cleaning company is required to lift the standard of maintenance the property deservrs
2021 年 10 月入住 3 晚

4/10 很差

Susan

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Stayed there 2 times. Got very little sleep either time. First room had a light in the corridor outside the window which wasn't blocked by the blinds. Also poorly maintained, with missing remote controls for the air-con. Second apartment was much better but next door and outside the room near the pool some very drunk adults and their hyperactive children partied until the early hours. Trashed the pool. Next day reception pointed out the fine print in the handout with a phone number for reporting complaints after hours. No apologies.
2021 年 10 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Easy check in after hours, clean room, close to restaurants and bars
2021 年 8 月入住 1 晚
Islington Direct Hotels 于 2021年08月26日 的回复
Thank you for taking the time to review us. We hope to see you again.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Our apartment in Tower A feels very spacious and the view from level 6 gave me free and open feeling...no noise and just beautiful view over the old railway, river and city.
2021 年 8 月入住 2 晚
Islington Direct Hotels 于 2021年08月26日 的回复
Thank you for your review. We hope to see you again.

6/10 一般

Tammy

团体旅客
满意：清洁度
Great location, room did not have everything needed for. 3 bedroom apartment - missing the extra cups plates etc No extra blankets anywhere Neat and tidy but very sparse
2021 年 7 月入住 2 晚
Islington Direct Hotels 于 2021年08月26日 的回复
Thank you for your review. We hope to see you again.

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Listen the place may be ok. But I made a booking money was taken was in the way and got a phone call sorry mate no room available see wot if get your money back. No explanation no working with me. Just a shifight that I had to sort.
2021 年 7 月入住 1 晚
Islington Direct Hotels 于 2021年08月26日 的回复
Thank you for your review. We hope to see you again.

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Fantastic place to stay.
2021 年 6 月入住 7 晚

8/10 还可以

Silas

商务旅客
满意：客房舒适度，清洁度
2021 年 6 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
awesome sized room - and extra bedroom. that was great. unfortunately main bed was very hard. everything else was great. having a chromecast was awesome!
2021 年 5 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2021 年 5 月入住 3 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Close to stadium
2021 年 5 月入住 1 晚

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Presented Well disappointed on ground floor after booking Well in advance. Master bed worn needs replacement
2021 年 4 月入住 3 晚

8/10 还可以

真实旅客

与家人出行
满意：服务设施
不满意：住宿条件和设施
Pool for the kids, aircons in the units were good.
2021 年 4 月入住 3 晚

10/10 超赞

真实旅客

满意：客房舒适度，清洁度
Great Stay!
Great apartments bed was very comfortable and hot water for a shower but there was mould on ceiling in bathroom. Parking was absolutely ridiculous.
2021 年 4 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Having read old reviews after booking, I was worried about what to expect but the single bedroom apartment was large, clean and modern. The staff were friendly and helpful, and even allowed me to check in early after a quick phone call. I also liked that there was secure underground parking.
2021 年 2 月入住 5 晚