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关于鹅卵石套房酒店 - 特伦顿的点评

2 out of 5
鹅卵石套房酒店 - 特伦顿
2900 Hoover Drive, Trenton, MO

点评

9.2

非常棒

10 分 - 超赞。133 条好评，共有 202 条点评" "
8 分 - 还可以。51 条好评，共有 202 条点评" "
6 分 - 一般。12 条好评，共有 202 条点评" "
4 分 - 很差。3 条好评，共有 202 条点评" "
2 分 - 糟糕。3 条好评，共有 202 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Tracy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful Property. Clean rooms, Friendly staff, good breakfast (yogurt/cereal/biscuits&gravy/eggs/sausage,etc.)
2024 年 5 月入住 2 晚
alex 于 2024年05月5日 的回复
Hi Tracy,thank you so much for such a kind words!we do our best for our guest!hope we will see you again!thank you!

8/10 还可以

Tom

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, well maintained, and the staff went above and beyond. Did not like the fact that Expedia had control over the check in time- otherwise the owner would have allowed me to check in much earlier without any additional fees.
2024 年 4 月入住 1 晚
alex 于 2024年04月29日 的回复
hi Tom,thank you so much for wonderful words for us!its been great pleasure to serve you!hope we will see you soon!thanks!

8/10 还可以

Ashley

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stay was great! There were some kids running up and down the halls screaming for about an hour but that seemed to get taken care of. The restaurant next door was delicious and the gas station in the same parking lot was super handy.
2024 年 4 月入住 2 晚
alex 于 2024年04月19日 的回复
hi Ashley,we really appreciate your Business with us.we love to see you back, and sorry for the inconvenience,thank you

10/10 超赞

Mary

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The staff was friendly and helpful.
2024 年 4 月入住 1 晚
Alex 于 2024年04月19日 的回复
hi Mary,thank you so much wonderful review,we would love to see you back.

2/10 糟糕

Jessica L

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
alex 于 2024年04月29日 的回复
hi Jessica, we will try our best next time to make you feel good!

8/10 还可以

Don

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and great housekeeping staff. No elevator.
2024 年 3 月入住 3 晚
Jh 于 2024年03月16日 的回复
So glad you enjoyed your stay! We appreciate your review!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was clean and staff was friendly.
2024 年 2 月入住 1 晚
jh 于 2024年02月15日 的回复
Thank you for the great review, we appreciate your business.

8/10 还可以

Andrew

满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
JH 于 2024年01月22日 的回复
Thank you for staying with us! We hope to see you again!

10/10 超赞

Stacie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Solid choice
We have stayed here a couple times while visiting family in the area. Rooms are clean, breakfast is good, service is excellent.
2023 年 12 月入住 2 晚
JH 于 2024年01月22日 的回复
We are so happy you enjoyed your stay with us. Comments like yours are awesome to hear!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay
We stay at a lot of hotels for our kid’s traveling sports, but we were visiting family this time. This hotel was just as comfortable as any, just on a smaller scale. The suite was larger than most, and the room was probably cleaner. The bed was very comfortable. Breakfast was provided and what you would expect. Would stay here again.
2023 年 12 月入住 1 晚
JH 于 2023年12月26日 的回复
We are so glad to hear you had a wonderful stay. It was our pleasure having you! Thank u so much for staying with us!!

10/10 超赞

Onesemo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great
2023 年 12 月入住 1 晚
JH 于 2023年12月21日 的回复
Thank you for the review! We are so lucky to have such a great staff!

10/10 超赞

Erin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great time!
JH 于 2024年02月15日 的回复
Thank you for sharing your feedback. We are so glad you enjoyed your stay with us.

10/10 超赞

Rebecca

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Jh 于 2023年12月7日 的回复
We are so pleased to hear you had a wonderful stay. We hope to see you again!

10/10 超赞

Mark

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff went above and beyond during my entire stay making my stay absolutely fabulous can’t recommend them enough! Responsive and reactive to my every need
Brittany, Assistant Manager 于 2023年12月3日 的回复
Hi Mark,Thank you so much for your kind words. We're so glad our staff was able to make you feel right at home. Please keep us in mind if you ever travel this way again!

10/10 超赞

Michiel

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and nice hotel, friendly staff
2023 年 11 月入住 1 晚
Jenn 于 2023年11月17日 的回复
Michiel, I am so glad you found our hotel to be clean, our staff takes pride in their work. It is always great to hear. Thank you for sharing your feedback!

8/10 还可以

Sandra

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Check-in service was great. The room was nice and clean very comfortable. The only con I would have is that the night we stayed. There were children in the room next to us and it was very noisy.
2023 年 10 月入住 1 晚
Brittany, Assistant Manager 于 2023年10月30日 的回复
Hi Sandra! We're so glad to hear that our team was able to provide you with a good experience. We do enforce quiet hours, so if you have noisy neighbors on a future stay, please reach out to the front desk for assistance.

10/10 超赞

Elliott

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel to stay at.highly recommended
Brittany, Assistant Manager 于 2023年10月23日 的回复
Hi Elliott,Thank you for taking the time to acknowledge our staff's hard work. Please keep us in mind for your holiday travels.

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Quiet, clean, comfortable.
Friendly employees, nice breakfast in the morning. Would stay again.
2023 年 9 月入住 1 晚
Brittany, Assistant Manager 于 2023年09月30日 的回复
Hello, thank you for choosing to Stay Cobblestone. We're so glad you enjoyed our complimentary hot breakfast and that our staff made you feel welcome. We hope to host you again soon!

8/10 还可以

steven

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Brittany, Assistant Manager 于 2023年09月23日 的回复
Hi Steven! Thank you for taking the time to leave us a review! We'd love to host you again

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Jh 于 2023年09月1日 的回复
Kenneth, thank you for staying with us. We hope you stay with us again!

10/10 超赞

Brentan

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A clean and well managed property. Breakfast was tops!
2023 年 8 月入住 1 晚
Jh 于 2023年08月27日 的回复
Thank you for the great review! We are so glad you enjoy our breakfast!

10/10 超赞

Summer

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
JH 于 2023年08月21日 的回复
Summer,Thanks for staying with us! We are so glad you enjoyed your stay!

10/10 超赞

Dee

满意：清洁度、员工和服务、住宿条件和设施
Employees were very pleasant and we actually felt appreciated….much different than other hotels we visited recently!! The end of day cookies were a treat!!
2023 年 8 月入住 2 晚
JH 于 2023年08月21日 的回复
Dee, Thank you for the kind words about our staff. We have some of the best, and are lucky to have them!Thank you for staying with us!

10/10 超赞

Phillip

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean very friendly
2023 年 8 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月16日 的回复
Hi Phillip!We're so glad our staff was able to make you feel at home during your visit. We hope to see you again soon!

8/10 还可以

Cindy

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay in a very tiny town
2023 年 7 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月7日 的回复
Hi Cindy! Thank you for your kind words. We are proud to bring Big City Quality and Small Town Values together! Please come see us next time you are in town

10/10 超赞

Lauren

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice room. Friendly staff. Everything was nice and new.
2023 年 7 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月7日 的回复
Hi Lauren! We're so glad you are enjoying our remodel! We're so glad our staff made you feel at home. Come see us again soon!

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable
2023 年 7 月入住 2 晚
Brittany, Assistant Manager 于 2023年08月7日 的回复
Hi George! Thank you for your kind words. The housekeepers will be proud to know their hard work is appreciated

10/10 超赞

Kenneth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月7日 的回复
Hi Kenneth! Thank you so much for leaving us some positive feedback! We hope to see you again soon!

8/10 还可以

Dwayne

2023 年 7 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月16日 的回复
Hi Dwayne! Thank you for taking the time to leave us a review. We hope on your next visit we can earn that last star!

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Everyone every frienly
2023 年 7 月入住 1 晚
Brittany, Assistant Manager 于 2023年07月22日 的回复
Hi Mary! We're so glad our small town hospitality shined through during your stay. Please come see us again!

10/10 超赞

Anita

2023 年 7 月入住 1 晚
Brittany, Assistant Manager 于 2023年08月7日 的回复
Hi Anita! Thank you for taking the time to leave us a review! We hope you Stay Cobblestone again soon!

10/10 超赞

Christina

满意：清洁度、员工和服务、住宿条件和设施
Was a great overnight location and the rooms were quite.
2023 年 7 月入住 2 晚
Brittany, Assistant Manager 于 2023年07月14日 的回复
Hi Christina! We're so glad your stay was peaceful! Thank you for taking the time to leave us a review.

8/10 还可以

Alicia

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
Brittany, Assistant Manager 于 2023年07月3日 的回复
Thank you for taking the time to leave us a review! We hope next time you stay with us we can earn that last star.

10/10 超赞

chris

满意：清洁度、员工和服务、住宿条件和设施
Best stay I have had a very long time. Great breakfast, eggs, biscuits, hash browns, sausages.
2023 年 6 月入住 3 晚
Brittany, Assistant Manager 于 2023年06月30日 的回复
Hi Chris,We're so glad you enjoyed your stay and our complimentary hot breakfast! Don't forget to grab a freshly baked cookie on your way out!

10/10 超赞

Paula

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The only issue we had really was that the door seemed to be sprung a little. Was little tricky making it feel secure. But it wasn’t a problem at all.
2023 年 6 月入住 2 晚
Brittany, Assistant Manager 于 2023年06月30日 的回复
Hi Paula! Thank you for bringing that to our attention! Maintenance came in and adjusted the door this week so it is working properly now. We hope to see you again!

10/10 超赞

Kathleen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
We came to Trenton for the Wheels and Wine event at the Black Silo and decided to make it an overnight trip since it was a four hour drive each way. We were delighted to find the Cobblestone Inn & Suites nearby. The staff who checked us in was friendly and helpful. She gave us good suggestions for dinner. The room was very clean and we found the bed very comfortable. The breakfast in the morning included a wide variety of items such as waffles, eggs, biscuits, gravy, hash browns, sausages, pastries, yogurt, coffee, etc. We would definitely stay here again. Excellent value!
2023 年 6 月入住 1 晚
Brittany, Assistant Manager 于 2023年06月30日 的回复
Hi Kathleen! We're so glad you found us! There is lots to do in Trenton and we hope you'll stay with us next time you're in town!

8/10 还可以

Jeffrey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Brittany, Assistant Manager 于 2023年06月30日 的回复
Hi Jeffrey, We're so glad you enjoyed your stay. Is there anything in particular that we can do to improve your experience?

8/10 还可以

William

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was nice. Air handler in upstairs hallway was very noisy, you could hear it from the room. Room was clean, bed was comfortable, nice breakfast.
2023 年 6 月入住 4 晚
Brittany, Assistant Manager 于 2023年06月15日 的回复
Hi William,We're so glad you enjoyed your stay! We're so sorry the fan was bothering you! For your next visit, you are welcome to request a certain section of the hotel and we will do our best to make you comfortable.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Trenton
2023 年 6 月入住 4 晚
JH 于 2023年06月12日 的回复
Thank you for taking the time to review. We hope to see you again soon!

10/10 超赞

Charles，Ozark

2023 年 6 月入住 1 晚
Brittany, Assistant Manager 于 2023年06月30日 的回复
Hi Charles! We're so glad you enjoyed your stay! Please come visit us next time you're in the area.

10/10 超赞

Scott，Savannah

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The person on duty the evening we checked in was very helpful when I thought I had locked my keys in our car. She helped me find a locksmith and also spent time looking for them as well. Very kind through it all!
2023 年 6 月入住 1 晚
Brittany, Assistant Manager 于 2023年06月7日 的回复
Hi Scott! We're so glad to hear that our Guest Services Agent was able to help you. We hope you'll come see us again soon!

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施
Rooms were clean and comfortable.
2023 年 5 月入住 1 晚
Brittany, Assistant Manager 于 2023年06月1日 的回复
Hi Steven! Our housekeepers work very hard, it is great to hear their labor is appreciated. Thank you for your kind words.

10/10 超赞

Jeanette

满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel in Trenton, Mo. Staff was friendly and courteous. Pleasant breakfast in lobby area. Room was very comfortable and clean.
Brittany, Assistant Manager 于 2023年05月29日 的回复
Hi Jeanette! Thank you for taking the time to leave us a review! We love hearing that our guests enjoy the environment here. We hope you come back to see us again!

10/10 超赞

Steven

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
JH 于 2023年05月29日 的回复
Thank you for taking the time to leave feedback. We hope to see you again.

8/10 还可以

Gayla

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
JH 于 2023年05月29日 的回复
Thank you for choosing to stay with us. If there is anything we can do to improve, please let us know.

8/10 还可以

gregory

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 3 晚
Brittany, Assistant Manager 于 2023年05月24日 的回复
Hi Gregory! We're glad you enjoyed your stay with us! We hope next time we can earn that 5 star review!

10/10 超赞

Valerie，Hemet

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I wasn't sure when we arrived, but facilities are wonderful. The staff was welcoming and friendly. Our room was wonderful, the best we had encountered on this trip. Very comfortable bed and pillows! I wouldn't hesitate to stay again.
2023 年 5 月入住 1 晚
JH 于 2023年05月29日 的回复
We are so glad you enjoyed your stay. We love our staff! Thank you and let us know if we can assist you in the future.

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
JH 于 2023年05月9日 的回复
We are thrilled you enjoyed your stay. We hope to see you again.

6/10 一般

Kathleen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
If they told you at check-in, what time Breakfast is served!!
2023 年 4 月入住 1 晚
Brittany, Assistant Manager 于 2023年05月1日 的回复
Hi Kathleen! We're so sorry for the inconvenience. We do have a sign posted on the front desk with breakfast hours on it and staff at the front desk 24/7 if you have questions. Please don't hesitate to reach out, we are here to help.

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice
2023 年 4 月入住 1 晚
Brittany, Assistant Manager 于 2023年04月25日 的回复
Thanks for taking the time to leave us a positive review, Karen! We hope to see you again.