Did not disclose that breakfast was not included, very deceitful.
Very noisy a/c unit, seemed very worn out
No manager available whatsoever on the weekend, and even the 800 number is useless
Robert
2024 年 5 月入住 2 晚
6/10 一般
keith
2024年05月26日
满意:员工和服务,清洁度
Older property. Rooms were nice but some of the rooms had an old smell that was off putting.
keith
2024 年 5 月入住 2 晚
8/10 还可以
Carol
与家人出行
2024年05月23日
Friendly staff. Clean and comfortable
Carol
2024 年 5 月入住 1 晚
8/10 还可以
Bradley
与家人出行
2024年05月19日
满意:员工和服务,清洁度
Room smelled like wet carpet
Bradley
2024 年 5 月入住 1 晚
10/10 超赞
John
2024年05月7日
John
2024 年 5 月入住 1 晚
2/10 糟糕
Leslie
商务旅客
2024年05月7日
On a 3-night stay, high winds prevented me from making the trip. DoubleTree refused to refund ANY of it. Perhaps the first night could be understandable. But to take $350 from me and then have the opportunity to book the rooms for the other two nights I didn't occupy is unethical. Knowing this is how DoubleTree does business, I won't book with DoubleTree again.
Leslie
2024 年 4 月入住 3 晚
2/10 糟糕
Charles
2024年04月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was told that breakfast would be complimentary, so I grabbed two slices of bacon and an orange juice, and then the waitress told me to pay her $15. It is absolutely unreasonable to make me pay that amount of money for two strips of bacon that I didn’t even finish as well as orange juice and water. Hospitality rating is a -5. I will never stay at one of these locations again and I plan on telling all my friends and family to never stay at one of these locations.
Charles
2024 年 4 月入住 1 晚
10/10 超赞
Karen
商务旅客
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very clean and mattress was firm like I like it. Not saggy with big mattress topper.
Karen
2024 年 3 月入住 1 晚
10/10 超赞
Christopher
2024年04月1日
满意:清洁度、员工和服务、住宿条件和设施
Christopher
2024 年 3 月入住 1 晚
10/10 超赞
Angela K.
2024年03月25日
满意:服务设施
The hotel was very clean, front desk folks were friendly and helpful. Wood have been better if breakfast was included but we had a great stay.