Everything was good, staff was wonderful. They provided complimentary non-alcoholic drinks and 2 large complimentary drinking water bottles plus 2 pieces of dark chocolate. This is our second time as guests here. Last time, a few days ago, the weather was windy and cold; therefore, the air-conditioning/heating system was turned off by the hotel personnel. Yesterday, after checking-in, we noticed the air-conditioning is turned off and our room was overwhelming very warm, the A/C system was turned off. We informed the desk personnel about it. However, we were informed thst it cannot be turned on because it was cold a few days ago; so the whole system of the air-conditioning is turned off. Thus, we had to open the windows for a few hours during the late night hours, so some fresh air can come in to bring down the temperature of the room. Unfortunately, we were not able to sleep comfortably because of this room temperature issue. I don't blame the staff because they are following instructions from their big boss. I wish the staff and the maids the best, they have been very wonderful. However, it is unfair for any guests to not able to sleep comfortably because they can not have the A/C on. Hotel rooms are supposed to provide a good night rest, especially having comfortable room temperature. However, that did not happen this time around for my husband and me.