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关于罗马诺斯 - 科斯塔纳瓦里诺豪华精选度假村的点评

5 out of 5
罗马诺斯 - 科斯塔纳瓦里诺豪华精选度假村
Navarino Dunes, Costa Navarino, Trifylia, Peloponnese

点评

9.4

绝佳

10 分 - 超赞。91 条好评，共有 121 条点评" "
8 分 - 还可以。23 条好评，共有 121 条点评" "
6 分 - 一般。5 条好评，共有 121 条点评" "
4 分 - 很差。2 条好评，共有 121 条点评" "
2 分 - 糟糕。0 条好评，共有 121 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Tung Ping Paddy

2023 年 5 月入住 7 晚

6/10 一般

MARIA

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 5 月入住 1 晚

10/10 超赞

Ross

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I find the restaurants around were better then Agora
2023 年 9 月入住 2 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 4 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

8/10 还可以

OURANIA

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚

10/10 超赞

Tony

2023 年 8 月入住 2 晚

10/10 超赞

Abdulaziz

与家人及幼儿出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing and one of the top resorts worldwide
2023 年 8 月入住 4 晚

10/10 超赞

Konstantinos V

满意：清洁度、员工和服务、住宿条件和设施
Simply an amazing resort
2023 年 7 月入住 3 晚

8/10 还可以

Alexandros

满意：清洁度
2023 年 7 月入住 3 晚

8/10 还可以

William

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The golf courses and staff were world class standard, but the resort, while beautiful, was less than flexible. I injured my foot on the last day of my stay, and I was shocked there was no first aid in my room (which I was told was one of the best rooms in the resort with a private pool), nor within the whole resort. The resort staff referred me to a nearby pharmacy instead, as if no care or concern on their part at all. Felt very disheartened. On check-out, there was a limit on cash payment, up to only 500 Euros, which I was not informed upfront, as I had brought along over 3,000 Euros in cash to spend. Lastly, the quality of the food at the resort restaurants do not match the prices charged. We happily paid to go to nearby towns, including Pylos, to eat there instead.
2023 年 6 月入住 7 晚

10/10 超赞

Maxim

2023 年 5 月入住 9 晚

8/10 还可以

christine

2022 年 9 月入住 7 晚

6/10 一般

Annie

团体旅客
满意：员工和服务，清洁度
Uniformité, pas assez d'intimité peu d'intérêt.
Très propre et confortable, bonne cuisine, trop d'événementiels pour être dans un lieu paisible, pas assez de considération pour les langues latines ( pas une seule personne du staff parle français espagnol ou italien uniquement anglais, fermeture des lieux de restauration beaucoup trop tôt pour la Grèce.
2022 年 9 月入住 3 晚

8/10 还可以

maurizio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bellissima struttura. Ottimo servizio. Ambiente non tranquillo a causa della presenza di troppi bambini.
2022 年 8 月入住 10 晚

10/10 超赞

Sylvie

2022 年 8 月入住 3 晚

10/10 超赞

Nikolaos

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel and location! I have traveled a lot in my life and this is definitely one of the top 3 hotels in the world. Luxurious, elegant, great service, beach, food activities. Everyone should visit!!
2022 年 7 月入住 4 晚

10/10 超赞

Ivan

2022 年 7 月入住 7 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 7 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Για άλλη μια φορά ήταν όλα ΕΞΑΙΡΕΤΙΚΑ!!!
2022 年 6 月入住 4 晚

10/10 超赞

ZGKOUVA

满意：清洁度、员工和服务、住宿条件和设施
ΕΞΑΙΡΕΤΙΚΟ ΟΛΟ ΤΟ ΠΡΟΣΩΠΙΚΑ ΚΑΙ ΙΔΙΑΙΤΕΡΑ Η ZAΚΛΙΝ ΑΠΟ ΤΟ HOUSE KEEPING KAI Η ΠΗΝΕΛΟΠΗ ΚΑΙ Η ΠΑΡΑΣΚΕΥΗ ΑΠΟ ΤΗΝ RECEPTION
2022 年 5 月入住 3 晚

10/10 超赞

Christian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es waren sehr schöne 14 Tage in diesem Hotel.
2022 年 4 月入住 14 晚
Executive Office 于 2022年05月28日 的回复
Dear guest, Thank you for your kind review about your recent stay in The Romanos,a Luxury Collection Resort, Costa Navarino. We hope to welcome you for another memorable experience in the near future. Warm regards

10/10 超赞

Mikhail，Redmond

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed twice here already. This is one of my most favorite hotels in the whole world (and I've been kind of everywhere :-)): - Awesome beach with the few people - Rooms are big and very nicely designed, views are great - Phenomenal hotel grounds with anything you might want - Gym is good - Breakfasts are beyond good - probably the best ever - The stuff is super-friendly, speaks good English and everything just works - Nice SPA with great massages - Diving was great, too, by the way, of you are interested - Very nice and knowledgeable crew, nice equipment The only thing that is not good are the restaurants for dinner - more expensive, lower quality and slower service than in Gialova, I recommend driving there for dinner. This is the only thing that prevents me from declaring the hotel to be the best in the world :-)
2021 年 8 月入住 9 晚

10/10 超赞

Anna

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing weekend experience
As we arrived to celebrate our birthday, the Hotel chain offered us a bottle of Prosecco and a cake, plus late checkout the next day. Our hostess Konstantina was extremely kind and helpful and made our trip unforgettable. The place was amazing, where intimacy, elegance and generosity meet. The awesome view from the balcony, the unique interior design, the friendliness of the staff and the gorgeous chef pampered our senses. Will go back for sure.
2021 年 9 月入住 1 晚

10/10 超赞

Filippos

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stuff was very friendly and professional! Top notch! The resort was in impeccable condition. My only complaint is that masks were not required for the guests in indoor spaces, which made me feel uncomfortable at times. Masks were only required only while picking items from the breakfast buffet.
2021 年 8 月入住 10 晚

8/10 还可以

Yacoub

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very nice property with great facilities and great eating options. Great children facilities as well. Excellent service and staff
2021 年 8 月入住 9 晚

10/10 超赞

Erasmia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo era maravilloso
2021 年 8 月入住 3 晚

10/10 超赞

Michel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is as good as it gets: the resort, service, quality of food, all are great. The only negative is that given the high price per day, it is somewhat mean to ask to pay for a tennis court or to hire a bike.
2021 年 8 月入住 9 晚

8/10 还可以

Mary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel with amazing facilities for kids. Be prepared though to spend £££££ at on site restaurants which are pricey.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place!
This is an incredible resort. Totally world class and worth visiting. We had an amazing time and it is hard to see how it could fail anyone's expectations
2021 年 8 月入住 6 晚

6/10 一般

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
I had a hard experience arriving at the property from Athenes airport since there were many focus of wildfire closed to the main roads; I’d reached the property many times asking for guidance in relation to my family security as the roads were afterwhile blocked from the police. I received any support, the only thing they were able to adress was the cancellation policy and all the time I was asking for guidance and support. It was a very unpleasant experience. After that I decided to come a Athens and tried to reach the property on next day, again any guidance or support. After a long and confused trip we were able to arrive and decided to stay in the property for an extend period avoiding the risk of facing the wildfire situation again. Although the hotel facilities were quite the pleasant the staff arrogance was a negative mark on our stay.
2021 年 8 月入住 6 晚
Achilleas C. Dorotheou 于 2021年08月18日 的回复
Dear Guest, Thanks a lot for sharing your feedback about your recent stay at The Romanos Resort. We appreciate your kind words about the resort facilities. We also thank you for extending your initial stay with few more days. With regards to your comments about the wildfires and the road closures, we have investigated your comments with our people. Our associates have tried to give you the latest and most accurate information. However, this was not easy since we have collected this information from the official Greek authority. The delay has caused the dissatisfaction for which we truly apologize. This was beyond our control due to the speed and severity of Fires all over the country. We have also showed you our flexibility and “can-do” culture with the with the cancelation terms. Although, your reservation was cancelled at the end by Expedia, we have done our utmost to accommodate your request despite having a high occupancy. We hope to have the opportunity to welcome you back to Costa Navarino and to give us the opportunity to deliver another memorable experience. Sincerely, Achilleas C. Dorotheou Executive General Director

6/10 一般

Volker

满意：住宿条件和设施
Luxus mit Massenproblemen
Nun ja, alles perfekt durchgestylt und bestens in Schuss. 2. Besuch hier. Nun werden aber 2 grundsätzliche Nachteile stärker greifbar: 1. verhalten der Gäste im hochrisikogebiet indiskutabel, auf der agora bei den Restaurants abends ein Betrieb wie bei Ballermann-Deluxe. 2. wenn rechts und links die kleinen Racker mit Mama und der Nudel plus aufblasbarem Flamingo im Private Pool lautstark rambazamba machen, hat das Konzept für 595 € pro Nacht für Zimmer mit ebenjenem private Pool nichts mehr von sophistication, Ruhe, oder gar Privatspäre. DasFrüstück bleibt eines der besten im Mittelmeerraum, ansonsten: haben Sie schon einmal in Griechenland 17€ für einen Bauernsalat bezahlt? Muss nicht sein!
2021 年 7 月入住 5 晚

10/10 超赞

Anna

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dream destination
The Romanos hotel is simple amazing! Service is excellent and all staff is super friendly and always willing to assist! I would highly recommend it to families that want to relax and spend some quality time close to nature and next to a wonderful beach!
2021 年 6 月入住 1 晚

10/10 超赞

Joachim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing family resort
Amazing family resort. Lots of different high quality restaurant options. Great beach and beach restaurant . Kids entertainment options
2021 年 6 月入住 6 晚

8/10 还可以

Adamantia

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ένα μεγάλο resort με υπέροχους εξωτερικούς χώρους, lobby, κήπους, πισίνες, εστιατόρια και καταστήματα. Το προσωπικό πάντα ευγενικό, χαμογελαστό και εξυπηρετικό. Το πρωινό με αρκετές επιλογές και νόστιμο. Το δωμάτιο αρκετά ευρύχωρο και καθαρό, με θέα τη θάλασσα και το πράσινο. Το φαγητό στα περισσότερα εστιατόρια ήταν πολύ καλό με αποκορύφωμα τις εξαιρετικές γλυκές δημιουργίες. Στα αρνητικά, το δωμάτιο ίσως θέλει μια μικρή συντήρηση. Από την ιδιωτική πισίνα έλειπαν ψηφίδες, το deck της πισίνας ήθελε σε κάποια σημεία επισκευή και τα έπιπλα στο δωμάτιο μια καλύτερη συντήρηση. Τα λευκά είδη θα μπορούσαν να είναι σε καλύτερη κατάσταση και οι κουρτίνες συσκότισης να προσφέρουν πραγματική συσκότιση. Τέλος, από την πόρτα δεν υπάρχει καθόλου ηχομόνωση. Ωστόσο, για όλα τα παραπάνω αρνητικά, το τμήμα guest relations του ξενοδοχείου μας πρόσφερε ένα υπέροχο δείπνο σε όποιο εστιατόριο θέλαμε (το οποίο ήταν φανταστικό).
2021 年 6 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
peacfull
2021 年 6 月入住 7 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best resort in Greece
What an amazing resort this is. Everything that you would expect from a 5 star location. What really impressed me was the staff, they were so helpful and attentive to all our needs/wants. And of course, the golf is the best in Greece. I definitely recommend this resort.
2021 年 6 月入住 3 晚

4/10 很差

ANGELO

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Πλήρης απογοήτευση.
Πολύ κακό φαγητό. Προβληματική μεταφορά με buggies στον χώρο του συγκροτήματος. Προσωπικό ενοχλητικά φλύαρο.
2021 年 6 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sehr empfehlenswertes Hotel
Sehr modernes elegantes 5 Sterne Hotel. Großzügige Anlage. Großer Pool. Direkt am Strand gelegen. Fitneßraum vom Westin-Hotel kann mitgenutzt werden. Aufmerksames und freundliches Personal. Parkservice. 2 tolle 18-Loch-Golfplätze gehören mit zu dem Resort. Mietwagen ist empfehlenswert da die ca 10 Restaurants im Resort extrem teuer sind. Außerhalb des Resort kann man in den Nachbardörfern zu einem Bruchteil des Preises viel günstiger essen
2021 年 5 月入住 4 晚

10/10 超赞

Jo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 7 晚

10/10 超赞

Dimitrios

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Υπεροχη διαμονη
Μια αξεχαστη εμπειρια με φιλικο προσωπικο κ συγχρονες εγκατασεις. Ομορφη πισινα κ ασφαλης στο romanos.
2020 年 7 月入住 1 晚

10/10 超赞

Georgios，Athens

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Romanos .. fascinating destination !
it was a terrific experience overall ! thank u konstantinos,babis,nancy etc for your professional service ! we are much satisfied from your hospitality ! the facilities are excellent as well !
2019 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 2 晚

10/10 超赞

Maria

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good overall
Excellent hospitality provided by residence staff. Amazing places! Very clean room with great view either at sea or gardens.
2019 年 9 月入住 1 晚

10/10 超赞

Anastasios

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 5 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
la qualité de la prestation dans son ensemble, les chambres, petit-déjeuner, espaces communs, piscines, cours de sports...
2019 年 8 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 4 晚

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Incredible beach on the property and surrounding areas. Very pleasant staff who are helpful and friendly. Excellent amenities on the property.
2019 年 8 月入住 4 晚