“The hotel was lovely, the decor was beautiful and the staff were really helpful. It was about 15 mins walk to the centre of St Helier which was ok for us. Taxis are expensive in Jersey so you need to be aware of that, using a taxis every day will add up so bus and walking are best we found. The breakfast was plentiful and had variety, the pool was a bonus. We would visit again.”
“Really nice hotel and the spa is fantastic.
A couple of suggestions to make it even better
1. Some of the guests said they had no aircon. Our room was great, but it sounded like a few rooms were without, which wasn't so good in the hot weather.
2. It would be nice to have more water in the rooms. We had 2 plastic bottles of water in day 1. Maybe a glass bottle which could be refilled (better than plastic bottles) would be better
3. We were a little surprised that last orders at the bar was……
“The hotel was really lovely. The views were second to none but it was the staff that made the stay . The staff were excellent. So friendly and helpful. Nothing was too much trouble for them.
The food in The Azure Restaurant was delicious. I would highly recommend the hotel and I would definitely return.”
“Hotel staff were excellent but the fabric of the hotel left much to be desired.
We were made very welcome and staff were most helpful, it's just a pity that some furniture was quite shabby and needs updating.
One major problem was the bathroom where taking a shower was potentially dangerous, the baths are difficult to step in and out of due to their design which slopes too steeply.”
“Staff were incredibly helpful. It was our first trip away with our baby, and they were more than happy to sort out milk and warming it when asked. Breakfast restaurant staff were very friendly and sorted everything. Parking was super easy”
“Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.”
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