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"Our stay at the Hilton has been nothing short of amazing. From the moment we arrived, we were welcomed with genuine warmth and kindness. Eena at reception was absolutely beautiful—her calm, friendly nature instantly eased the stress of our travels and set the tone for a peaceful stay. Each morning, Lyli at the café made our experience even more delightful. Her kindness, attentiveness, and warm smile brightened our day and made us feel truly cared for. Thank you to the whole team for creating such a lovely experience. What could have been a stressful trip turned into something calm, comfortable, and truly memorable. We will definitely be back!"

"Manager Michael and all the staff at reception were exceptional in getting our two harbour view rooms close together on same floor. Michael even escorted us to the rooms to make sure we were happy with them, and they were perfect! Location on the Esplanade Lagoon swimming park was fantastic for our family because our 6 year old grandson loved the swimming. The open air bar and restaurant on lagoon side was so convenient for us, very bright & airy area, that flowed seamlessly into the waterfront. We felt it was the best location in Cairns! We really liked the Parkade at the Hotel because we had a rental car and it was quick & easy to get to the car on excursion days. We’re super happy we picked the Crystallbrook Flynn! "

"Enjoyed the one night stay. "

"This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !"

"Nice large room. Warm and welcoming staff. Excellent place to stay gor families. 45 minute walk into city centre"

" We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!"

"Easy check in"

"Great location, wonderful and accommodating staff"

"Everything was perfect. Fantastic hotel 😄"